Firmstrong Bikes Reviews 509

Nice bike, great service. A few minor issues from shipping, but they were quick to respond. Thank you

The online details, the ordering process, the delivery, the product...aces. Keep doing everything right, Firmstrong! Well done.

My is bike is Great ad easy to assemble and would Seder again from them!!

Good bikes. Good price. Easy assembly. Can't imagine what more I would want. Maybe some cake.

Happy with my bike, hard to set up. Company didn’t send the bike post so I had to call and get it shipped out.

Great-looking bike. Seems well-made. I don't love the third gear on the 3-speed bike, a little too heavy to pedal comfortably even on flat ground; and I never use the first or second gears, so not sure I'd recommend the 3-speed.

I searched the web for American made bikes and this site came up. I called in to talk to customer service before purchasing and I was told yes they are made right here in California. I also asked if they came assembled or mostly assembled, I was told they are 95% assembled this was not true either. It came with only the rear tire and chains on the bike. You have to put on the brakes on, the seat (no biggie that ones easy), the handle bars on and connect all the brake lines as well as put on the fenders on, reflectors etc. For some this may be easy but for someone with limited tools it is not. Nowhere on their web site does it say made in China. Everything is made in China on these bikes. Even the box it shows up is says California USA. I wish it was a returnable item something that was easy to send back however it is not. The fenders are very weak, the grips are cheap, the paint job is see threw to grey metal, I could go on and on. Really all together this bike is just not worth the money. I will be selling it and getting an American made bike. Very disappointed!!!

I bought my AnyJourney from a retailer who no longer sells the bikes, but the bike itself is awesome. Light, great style, easy to pedal, wonderful for riding downtown. Nice high riding position. Still love it 3 years later.

Bikes are great but parts were missing from the order and assembly took longer than expected. Customer service took care of the issues but it’s taken over two weeks to be able to ride.

Great communication and service.
A pleasure doing business with
Firmstrong Bicycles.
Thanks
Jack Fortner

I love my Every Journey bike. It's the best bike ever; so comfortable, so easy to shift and so stable to ride. Of course, it's beauty doesn't go unnoticed. The entire staff couldn't have been more attentive and helpful.
Donna clauss
4-19

Great transaction! The amount of information on the website is great, every question answered!

Love this bike!! Shipping was quick and packaging was sturdy and protected. It was easy to build and a great ride. Thanks Firmstrong!

I purchased the bike online and it came with damaged front wheel I advised them and they sent me a new wheel thank you very much

The bike came quickly and was easy to assemble. I've had it now for about a week and it's super fun to ride and really turns heads. Glad I got a good lock for it!

Two minor things: 1) there were no instructions included. 2) the back wheel was not quite "true". Both were easily adjusted and, again, it was super easy to assemble even without instructions. So 5 stars it is!

I am soooooooo happy with my bike! I love it so much! It's so comfy and is perfect for me!

Easy company to deal with needed a new chain guard as are had gotten heavily scratched on a trip. Called them and was able to get a mew one no problem for super reasonable price.

Great bike , comfortable ride , easy to assemble. I will have this bike for many years to come.