First Choice Lighting Reviews 

Overall good experience, slight delay in packaging but still quick and easy to deal with your company. Janice and Nicole were great to deal with.

Great company , great product , good honest advice & not put through to a call centre in South Africa like
B&Q . Would definitely use again & highly recommend ..

Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the problem sorted with speedy delivery. It was such a pleasure to get through with pushing numerous option buttons and talk to a real person!!
We are very pleased with the light we ordered.

I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here.
The required items were sourced from the manufacturer for me and quickly delivered.
A perfect example of customer care. I have no hesitation in recommending this company.

We needed 93 lamps after being let down by another supplier. We reached out to First Choice Lighting and they were amazing. Richard sent us lots of options. We opted for the Floor Lamps with Opal Globe Shades. He managed to get us these lamps within the same week. He was super helpful, perfect customer service! The lamps are lovely and really complete the room. We hope to work again with you soon.

Richard was very helpful in sourcing for our project, fast & informative. Products arrived smoothly and any after care queries dealt with fast & efficiently.

We will be in touch for future projects!

Thanks again
Charlotte

The staff responded quickly by email to all my queries outside of opening hours. The staff answering the telephones were polite and knowledgeable. The delivery was on time.

I am writing to express my sincere gratitude for the outstanding customer service I received recently. I was incredibly impressed by the speed and efficiency with which my issue was resolved.

It's rare to encounter such prompt and helpful assistance, and I truly appreciate the excellent experience. Your company's commitment to customer satisfaction is evident, and I wish you continued success and growth.

Thank you Laura once again for your amazing support.

Great service. Really fast delivery

Great customer service. Nicole was very helpful in sorting out a bad experience when I ordered via B & Q Marketplace.
I would have no hesitation ordering from them directly in future.

I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of Amazon is partly down to their excellent customer service. First Choice Lighting have taken a leaf from the same book. They now have a new loyal customer.

The contacts and the switch on the battery compartment for our bathroom LED mirror had corroded.
I emailed First Choice asking for the cost of a replacement.
Received a reply from Laura stating that a new battery carriage was already in the post, no charge.
Can't fault that kind of service. Well done First Choice.

Great price,fast delivery and excellent service. Highly recommend.

Great delivery service and pricing

From start to finish great service. Delivery was prompt and good tracking procedure

Finally fitted the bathroom light. It looks fabulous. We always find what we want at First Choice.

Just what I wanted and delivered safely to time.