I ORDERED ALICE GREEN FLORAL GLASS PENDANT SHADE FROM TESCO ON THE 28 OCTOBER 2026, AND IM STILL WAITING IT SEEMS TO BE STUCK IN GLASGOW IT SET OFF OK THEN NEVER GOT OUT OF GLASGOW I PAID £40.78 T... Toon meer
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Lees wat reviewers zeggen
I received an Nordlux PIR lamp and unfortunately there was a little damage to the light. I called in to report the problem and within a few moments the phone was answered. How refreshing it was to cha... Toon meer
I brought some decking lights a year ago they started misbehaving so I thought I'd email them to get some advise, I lady called Nicole rang me back talked me through a few things but ultimately sent m... Toon meer
Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
First Choice Lighting for Design, Quality and Style.
Contactgegevens
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Verenigd Koninkrijk
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer care
Excellent customer care. An item was faulty, I emailed with photos and received a response almost immediately followed by a phone call very shortly afterwards. Replacement issued same day without having to wait for faulty item to be returned (I understand this is manufacturer dependent and may not always be the case). Items received (other than the fault) were really lovely and well priced. Would certainly order again in the future based on this (first) experience. Super speedy delivery with DPD also.
Product was faulty (at first) but customer care was outstanding
Product arrived and didn’t work properly. Rang but office was closed so sent an email. Received a call back the next morning (twice, I didn’t pick up the first time) and swapped emails, which were very promptly replied to. They immediately shipped a replacement and shared tracking details. Fingers crossed for the second one
Fast delivery and as described
Fast delivery and as described.
Great price and have had compliments
Great service
Great service, was not sure order method worked, but everything arrived on time and perfect condition.
Quick delivery
Quick delivery. Very helpful when I enquired about something. Just waiting for the electrician to fit the light! The website had one of the widest choices and it was easy to filter information.
Two lovely sage bobble table bases.
I ordered 2 lovely bobble table lamp bases at such a great price and excellent quality. The sage base went beautifully with my William Morris lamp shade and painted living room. Free and quick delivery, what more can one ask.
Great fast service
Easy ordering- great communication…
Easy ordering- great communication throughout. Prompt delivery and very happy with quality of product
Great customer service
I had a faulty light. Problems happen, but the follow up customer service was exemplary
the light doesn't work !!!!
Fast delivery, excellent service.
The lamps were as I expected very well packed with a speedy delivery.
Janis has been an absolute pleasure to…
Janis has been an absolute pleasure to deal with. Thank you for the excellent customer service and the wonderful products.
Speedy uncomplicated service
Speedy uncomplicated service, lampshade arrived well packaged and exactly as described.
Great customer service
I bought light bulbs from First Choice a few years ago. I needed to reorder the bulbs recently but the ones bought previously were no longer available. I contacted the helpdesk who advised me to send an email with details of my previous order.
I received a prompt response giving me the details of an alternative bulb that I could order - which I did.
Very helpful customer service.
The lights I purchased are really…
The lights I purchased are really lovely exactly what I wanted the delivery was excellent would fully recommend.
Great selection of lights and fast delivery
Great selection of lights, good prices and fast delivery.
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