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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Crying tears of joy. Second time this team has managed to fix my old Miele that for various reasons needs to last another 6-8 months at least. Where so-called expensive property managers had given up,... Toon meer

Beoordeeld met 5 van de 5 sterren

After losing a piece of jewellery inside my washing machine, I called First Serve UK, convinced it was gone for good. However, they didn’t give up and went the extra mile to find it. Ismael dedication... Toon meer

Beoordeeld met 5 van de 5 sterren

Ismael arrived promptly and explained I needed a new seal fitted. He then came and did the seal fitting and a steam clean. It’s made a HUGE difference to the washing machine performance. Like having a... Toon meer

Beoordeeld met 5 van de 5 sterren

We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the tec... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur
  2. Reparatieservice voor wasmachines en drogers

Geschreven door het bedrijf

First Serve UK, is a professional domestic appliance repair company based in London and since 2002, it has been our belief that our customers deserve to get top quality service and repairs at affordable prices. We aim to serve every customer with a world-class service experience and we guarantee all work undertaken. We are proud that our professional washing machine repair training programmes have gained recognition from the UK’s top service engineer. We consistently endeavour to find ways to improve our services and more importantly the relationship with our customers. We guarantee to offer the same level of expertise, service and respect to our customers’ friends and family that use any of our services. Get A Second Repair For Free! Not only do we guarantee our washing machine repairs for a full 12-months but if another fault happens on the same machine, we'll come out and fix it for FREE. No Hidden Costs We have a totally transparent pricing policy, which means you'll only pay the callout and diagnostic charge once, even if we have to come back and fit parts at a later date. We also don't charge extra for Saturdays or Sundays - Meaning, the same price 7-days a week.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(178)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Professional

Professional, friendly and efficient

19 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for you positive feedback and 5 star review Rozita

Beoordeeld met 5 van de 5 sterren

Great job!

Great, professional service provided on my washing machine. Thanks very much!

19 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for your positive feedback and 5 star review Nina.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, fast service at a reasonable cost. Super happy to have my washing machine running again so quickly.

18 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We understand it can be an absolute nightmare when your washing machine goes wrong when you need it the most. We are more than happy to help as quick as possible. Thanks for your 5 star review Julie.

Beoordeeld met 5 van de 5 sterren

Great service and very thoughtful about…

Great service and very thoughtful about customers concerns that I made the resolve to contact them to express my appreciation, except that I received a call from them first - checking up on my appliance and making sure everything is okay. God bless them and their works!

18 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

May God bless you also Abdul Hakim. We aim to make our customer concern our top priority to resolve and ensure they are satisfied. Thanks for your 5 star review and kind words.

Beoordeeld met 5 van de 5 sterren

Abdul was extremely friendly and…

Abdul was extremely friendly and efficient, fixing my washing machine within 20 minutes ! Great experience

18 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for your 5 star review and positive feedback Jemima!

Beoordeeld met 5 van de 5 sterren

Excellent prompt service

Excellent prompt service. Very efficient and helpful! I will certainly use them again.

17 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We aim to do our level best for each and every client Jacob, thanks again.

Beoordeeld met 5 van de 5 sterren

Excellent service

Ismael is punctual, personable and professional. The best for the job !

14 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We know how precious time over money is for our clients, with that in mind we try to waste it. Thanks for your 5 star review Christian

Beoordeeld met 5 van de 5 sterren

Very kind

The engineers at First Serve were always very kind and warm, as well as being determined to do a good job and get all our issues sorted. Many thanks! :)

13 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for your kind words and 5 star positive review Vlad.

Beoordeeld met 5 van de 5 sterren

Brilliant Appliance Engineers

I’ve used First Serve for about 6 months with properties the company manages and the service is incredibly good compared to their competitors. Can’t be beaten on price, same day attendance and confirming when issues are fixed (usually on the first visit!)

13 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks Danielle, it means a lot to us to get such positive feedback and 5 star review from a 5 star client ! ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Excellent service

My dishwasher couldn’t be fixed, but nonetheless Idris was quick to identify the problem and extremely helpful. Unlike with the manufacturer’s repair service (I gave up, it was such as hassle), the service here was prompt, efficient and friendly. I would fully recommend the team and am glad to have found them.

12 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for your kind words, recommendation and 5 star review!

Beoordeeld met 5 van de 5 sterren

This is an amazing company that…

This is an amazing company that thoroughly deserves over 700 5* reviews on Google. Communication with Ismael was brilliant and Abdul did the work efficiently and quickly. So rare to get such great service these days. I would recommend 100%.

12 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks Mr Dickens for your 5 star review, positive feedback and recommendation!

Beoordeeld met 5 van de 5 sterren

Amazing service

I had a problem with the washing machine, so I decided to book a fix with this company. The service they provided was excellent: they are professional, caring and fast.

12 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We know how stressful it gets when your washing machine breaks down. We try to get our repairs done in the shortest possible time. Thanks for your 5 star review Alessio.

Beoordeeld met 5 van de 5 sterren

Fixed washing machine and tumble drier

This company have fixed my washing machine and my tumble drier so both are now working perfectly . They are polite, courteous, and prompt and punctual. Thank goodness I have found them and will now rely on them . Highly recommended

11 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for your 5 star review, positive feedback, kind words and recommendation Carol.

Beoordeeld met 5 van de 5 sterren

These guys were extremely helpful when…

These guys were extremely helpful when I rang, good advice and informative. I would recommend you give them a call and tell them exactly what the problem is.

11 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks so much for your 5 star review and recommendation Murray!

Beoordeeld met 5 van de 5 sterren

Amazing guy

Amazing guy, amazing service

10 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Thanks for the 5 star review and positive feedback Conor.

Beoordeeld met 5 van de 5 sterren

Ismael was great

Ismael was great. He was on time and determined the problem and fixed it promptly. Would highly recommend his service!

7 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We really appreciate your positive feedback and recommendation!

Beoordeeld met 5 van de 5 sterren

Great service and easy booking

Great service and easy booking, would recommend.

7 mei 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

We also aim to make things easy and simple for our clients. Thanks for a your recommendation.

Beoordeeld met 5 van de 5 sterren

Experts! Highly Recommended!

Ismael responded promptly and arrived on the same day to fix my washing machine problem. I highly recommend First Serve UK!

20 april 2022
Review zonder uitnodiging
Logo First Serve UK

Antwoord van First Serve UK

Convenience and speed is our middle name! We are so happy to be of service! Thanks for your recommendation!

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