Brilliant! I cannot recommend highly enough! We are absolutely delighted with our fridge freezer! The customer service is amazing. The engineer - Dan - arrived promptly and solved the minor proble... Toon meer
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Adam Smith (Tech126) provided outstanding customer service. He diagnosed and resolved my issue in under 20 minutes and made the whole process quick and stress-free. He was knowledgeable, profes... Toon meer
Bradley excellent engineer came today to look at fridge freezer which was making a knocking sound. Sooo disappointed with my fridge freezer this is the third visit in 2 years!! Not sure I would buy f... Toon meer
My dishwasher developed a fault causing a trip on my consumer unit. Adam arrived as agreed, diagnosed the problem, explored options and we agreed the outcome that suited me best. Can't imagine h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.
Contactgegevens
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, Verenigd Koninkrijk
- 08000 886 605
- www.fisherpaykel.com
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Robin serviced our dishwasher drawers…
Robin serviced our dishwasher drawers and was so informative and helpful. He patiently listened to our concerns and our dishwasher now runs smoothly and fits better within the cupboards. Thank you Robin, you’re a credit to Fisher Paykel company.
Dan was excellent from start to finish
Dan was excellent from start to finish. He quickly identified the problem with our dishwasher and replaced the heating plate efficiently and professionally. He was thorough in his work, testing everything carefully to make sure the appliance was working perfectly before leaving, and took the time to explain what had been done.
What really stood out was his attention to detail and respect for our home. Dan left the area spotless and cleaned up beautifully after completing the repair.
A genuinely professional, knowledgeable, and courteous engineer. We couldn’t be happier with the service and would highly recommend him. Thank you, Dan, for such outstanding service!
Absolutely fantastic
Absolutely fantastic. Jyi was superb. The speed and quality of service was second to none. Great job
Chris and Andrew From Fisher and…
Chris and Andrew From Fisher and Paykel arrived this morning with my new dishwasher. From the start they were extremely professional, courteous and very helpful . It was a tricky fitting and nothing was too much trouble for them. I was so happy with the delivery and installation . Thank you guys .
Excellent service
Great phone notification about engineer arrival time. He (Dean) solved the problem quickly, was polite and gave helpful advice on continued use.
Adam the engineer was Excellent
Adam the engineer who visited was very pleasant and respectful of our house asking about removing his shoes etc. He cracked on with the job was very tidy and even refitted the kick plate we’d had issues with. When done he cleaned up tested the dishwasher and then explained everything he’d done. Left our house with a very cheerful goodbye. He’s a credit to your company.
Aaron was efficient
Aaron was efficient, knowledgeable and pleasant.
Really helpful technicians
Trevor has been really helpful and brilliant to deal with!
Dean … best technical engineer
Dean arrived at the time he stated. Always a huge plus point!!
He quickly dealt with each issue with my fridge freezer, showing a huge technical knowledge of both how to resolve the problems, together with how the fridge freezer actually worked .. even explaining things that were not in the manual that I really should have known!
Would recommend both him (friendly and polite), the service he provided and F&P products to anyone.
Absolutely amazing
Absolutely amazing. Fixed the issue and gave us very good points. Thank you so much!!!
Telephone helpline calls and subsequent…
Telephone helpline calls and subsequent visit from Technician Robin were all well coordinated and efficient. Robin was polite, competent and prompt - the rectification work was completed within an hour of his arrival and he explained the fault well. Thank you.
Irod was excellent
Irod was excellent. Did the job with skill speed and humour
Brilliant response to a non functioning…
Brilliant response to a non functioning fridge. Ash came and very quickly identified the issue, expertly dismantled the components and fixed the issue. Very professional, competent and knowledgeable on products and helpful advice on caring for the fridge
Thanks
Fantastic service from Connor & Andrew…
Fantastic service from Connor & Andrew from F&P xx delivery
Awesome , polite and professional x
Ash was knowledgeable
Ash was knowledgeable, tidy and efficient - he fixed the issue very quickly
Dean was very professional and…
Dean was very professional and knowledgeable and knew exactly what the problem was with my range cooker
6 week wait to repair oven!
Very disappointed with Fisher & Paykel (Haier) customer service. Our oven is only 6 months old and the interior glass panels in the door shattered spontaneously during normal use. While the issue is “likely” being covered under the manufacturer’s warranty, we’ve been told the repair wait time is 5–6 weeks, which is completely unacceptable for an appliance this new.
An oven is an essential household appliance, especially for families, and being left without a safe, usable oven for over a month due to what appears to be a product malfunction is really frustrating.
Steve and Andrei were very professional
Steve and Andrei were very professional
Excellent Fisher Paykel engineer and service
Trevor was a delight. Punctual, efficient and good communicator. He knew exactly the issue from my description and it was fixed quickly.
Comms were great via SMS and tracking. No complaints.
Excellent service
Excellent service. Connor and Eddie delivered my gorgeous new fridge efficiently and were very tidy and organised. They explained the functions well and both had a good sense of humour. Thanks for letting me know of timings too.
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