Fixflo Reviews 219

Wish I could give it zero stars. Pathetic company. 7 hours since reporting an emergency leak and still nothing back. My house is ruined because of this pathetic company. Avoid at all costs.

Since using fixflo work has been much easier.
By tenants reporting issues on there, it has been much easier for myself and my team to manage with property issues.
Would recommend to all.

For the past couple of years, the Fixflo software has consistently impressed us with its effectiveness and evolving functionality, features and innovations services. It has played a crucial role in transforming and streamlining our internal defect management processes, enabling our team to enhancing overall business efficiency and service quality for our customers. What distinguishes Fixflo is the exceptional support provided by Mike, Amy, Oceane and Charlie and the broader team. Their prompt responsiveness ensures that any issues are quickly addressed. Working with this dedicated and knowledgeable team has truly been a pleasure. Thank you for your outstanding service!

The system works works well.
Very good customer service and systems support

Marcela Kralickova was amazing recently in helping us set up our out of hours service, she was very knowledgeable, helpful and patient with us!
She also offered further system training which we really need - thank you!

Fixflo is very helpful and saves you a lot of time when dealing with maintenance issues. This system is very easy and clear to use, even by for the tenants. The customer service is great as well; the Fixflo team responds really quickly to all queries.

We have been using Fixflo for around 18 Months and have continued to get great service from James whenever we have questions or improvements! Fixflo allows us to manage a great volume of maintenance requests ad report accurately on how jobs progress and keep us getting issues sorted for our tenants and landlords quickly and efficiently!

We have been using Fixflo for 3 years now, great software which we highly recommend. The support team is very helpful, particularly Marcela.

Fixflo is an amazing platform that helps us save time with our company maintenance tasks. Our customer service representative, Marcela, is always on call to help us with anything we might need.

Having worked in property management for the best part of 10 years, I have never come across such a straight forward and incredible easy system to manage, that aid's a business as much as Fixflow! Residents love it and it has really boosted our residents satisfaction when reporting issues.. the back office reporting functions are equally as good! Marcela Kralickova in particular has been incredible, her patience and understanding with us has been very much appreciated(we are not an easy client!), and her customer service is second to none! James has also been a real help! Highly recommend!

We implemented Fixflo circa two years ago and having this system has helped to make our internal processes much more efficient. It's user friendly both on the front and back end, and working closely with Marcela has ensured we always have quick support when required!

Thanks for all your assistance so far Marcela, and pleased to be working with you.

I have had nothing but good experiences with Fixflo, specifically Greg. He is always on hand to help, no matter the requset. Would recommend Fixflo to anyone!

The PPM planners are invaluable and have increased our efficiency tenfold. James Kelsall and colleagues are a pleasure to deal with.

Marcela has been great through our CRM migration to FixFlow. Marcela has always responded in a professional, informative and timely manner with a positive solution. I look forward to our continued relationship.

James Kelsall is a legend!
He is a great help and has gone above and beyond to help me with all my data input queries. The whole data migration process was smoother knowing he was around to help. Highly recommend Fixflo and James.

Working with Charlie Adams has been great, he has made things so easy for me to understand and has also made a very long winded job for me so much easier and our business will run a lot smoother. Thank you Charlie,

We have been using Fixflo for 11 months now and the system has proved to be invaluable for us managing our reactive and planned repairs for the Estate. We continue to work with the excellent fixflo team to get the very best out of this system. Thanks Fixflo!

Fixflo portal works well for all users, its quick and easy to operate. It has loads of options and team is very supportive.

Working with Greg and his team at Fixflo is fantastic; no matter what the request is he always takes it forward and builds a solution which works super effectively.

We now have management summary dashboards keeping us compliant, tracking the workload distribution in the team and all at a glance.

Closest PM has ever been to hassle free!