Ordering on line was easy although purchase of hinges slightly confusing as they are ordered singly. Flat Pack Kitchens were badly let down by their couriers as the unit arrived damaged with signi... Toon meer
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Professional from start to finish! Highly recommended. Kitchen delivered on time by very helpful delivery crew. Items superbly packed, full item list, all there too. Very simple to assemble, very stur... Toon meer
Bedrijf heeft geantwoord
Mixed. Flat Pack Kitchens very helpful and quick turnaround. DX delivery service not great - waited in all day 8pm to 7pm and they didnt turn up - tracking claimed "no access" at delivery address. Utt... Toon meer
Good points: quick efficient delivery, good precision cut parts, good quality drawer runners and hinges, and good novel construction technique (clickbox) when using optional glue to reinforce. Not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A huge range of kitchens available, doors and cabinets, delivered to your door within a few days. Normally dispatched within 48 hours. Always delivered within a week!
Kitchens delivered in less than a week!
Geschreven door het bedrijf
- Wide variety of kitchens dispatched within 48 hours
- We have a huge range of kitchen doors, cabinets and accessories. All in stock and ready to dispatch.
Contactgegevens
c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, Verenigd Koninkrijk
- 029 2000 7948
- sales@flatpackkitchens.co.uk
- www.flatpackkitchens.co.uk
4,3
Uitstekend
344 reviews
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Antwoord van Flat Pack Kitchens
Hello Khan, thank you for leaving us a 5* review. We really do appreciated it. If we can help with anything else, please feel free to contact us.
Great pre delivery communication and a…
Great pre delivery communication and a call from the driver before his arrival. Excellent quality kitchen units. So quick and easy to install. Honestly, you’d read this review and think I’d been paid to write it but the overall service and quality of items has left me speechless and several £1000’s better off.
3 mei 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Hello Andrew, thank you for taking the time to leave us a such a kind review. We are very pleased to hear you are happy with the items you have received. Please do let us know, if there is anything else we can help with.
HAPPY
Delivered early despite COVID-19 situation. Fine product, just what it says on the can.
2 mei 2020
Review zonder uitnodiging
Great product
This is the first time I have used Flat Pack kitchens and have been very impressed with their units. They are so easy to put together, in fact it took me longer to unpack them than it did to put them together. They are surprisingly solid when constructed.
Delivered on time and well protected by packaging.
Would recommend them.
1 mei 2020
Review zonder uitnodiging
Utter Disappointment!!!!!
Absolutely disappointed with this kitchen unit which has no proper fitting to hold it together or to the wall.. how can the heavy until with is 1m by 0.7m be held to the wall by 10mm screws????
Poor poor service
1 mei 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Thank you for your recent review Uma, we're sorry you are disappointed with the fittings provided. Please note, as per the instructions, the screws provided are for fitting the feet to the unit. They absolutely must not be used for fixing the unit to the wall. To do this you must use the appropriate fixing for the wall substrate you have within your house. As this is different from one fitting to another, we do not provide these screws as standard. With regards to holding the units together, please be assure that the unit does not need any screws for assembly. These units have passed the FIRA Gold certification for use in heavy domestic/commercial furniture. Needless to say, our customer service team are on hold to assist with any queries with the installation, so if you do need help please don't hesitate to get in touch.
Yeah good
Yeah good
Pretty quick considering what’s going on
Well rapped ,
1 mei 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Thanks for leaving a review with us, Shivani. We're glad to hear you were pleased with the units. If we can help with anything else please let us know.
Prompt service
Prompt service, helpful delivery company. Just fixed up one unit and so far so good. Thanks for a great service and good price.
30 april 2020
Review zonder uitnodiging
Exceptional customer service.
30 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Thank you for the great review Angie! We are so pleased to hear you were happy with the service we provided! If there anything else we can help with in the future, please feel free to contact us.
Great service even during Covid-19
Very happy with the cabinets and service, especially given the current situation with Covid-19. Both cabinets required a little persuasion with a rubber mallet to put on the final side but not a big problem and not enough to lose a star.
29 april 2020
Review zonder uitnodiging
Not fit for purpose
The units are completely not fit for purpose unless you add brackets and screws and even then they do not fit properly, they are supposed to click together but without adding brackets etc, when you move them to put the legs on they fall apart.
If I had more time I would have sent them back but as it stands I am left with a sink unit cupboard which will end up on the fire as I do not trust it.
The legs that are supplied have holes for 4 screws but only 8 are supplied
will not be using this company again.
29 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Hello Timothy, Thank you for taking the time to leave us a review of the products you have received. I am sorry to learn there has been a problem. Our General Manager has tried to call you today, but has been unable to reach you. This is not an issue that we have had raised before, so we wanted to obtain some further information if we could. We have sent you an email directly, to offer any assistance or help that we can. Many thanks.
Great service as always
Great service as always, prompt delivery.
29 april 2020
Review zonder uitnodiging
excellent all round service and good…
excellent all round service and good products.
29 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Thank you for leaving us the review Thomas, it is much appreciated. If we can help with anything else, please feel free to contact us.
Excellent fast service despite such…
Excellent fast service despite such difficult times. Product excellent and easy to assemble. No annoying screws!
28 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Hi Ian, we are pleased to hear you were impressed with the items you received. If we can be of any assistance in the future, please do not hesitate to contact us.
Decent quality and good service
Decent quality and good service. During a very difficult time for all.
28 april 2020
Review zonder uitnodiging
Great quality and easy to build.
27 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Hello Sachin, thanks for leaving us a 5* review. If there is anything else we can help with, please feel free to send us an email or give us a call. Thanks again!
No problems at all.
27 april 2020
Review zonder uitnodiging
Antwoord van Flat Pack Kitchens
Hello Nick, thank you for taking the time to leave us a 5* star review, we really do appreciate it. Please let us know, if there is anything else we can do to help.
Excellent product for the price
Excellent product for the price. Very good communication and arrived when they said it should. Faultless service and would definitely recommend them to friends and family. PS - I don't often leave reviews!
26 april 2020
Review zonder uitnodiging
delivered on the day stated when…
delivered on the day stated when ordered even during C-19 lockdown.
great quality, great construction.
26 april 2020
Review zonder uitnodiging
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