Flipkart Reviews 

I bought one mobile phone a few months back and when I reached the service centre I came to know that there are products which may not be having the same warranty periods when bought through flipkart. Luckily mine was ok but this should be mentioned on their website.

I had placed an order on 25 Sep 14 for a mobile requesting for promised delivery by next day at extra shipment charges. My order and shipment details updated had been as reflected:- ekart logistics No. WSRP0313652232. The shipment could not be delivered as promised and the reason given was 'UNDELIVERED DUE TO NO RESPONSE FROM CUSTOMER'. These kind of reasons are utter non sense as I had been home and had been waiting for the order to be delivered. Probably, delivery boy was not aware that just half an hour back, I did receive one item out of this order. May be it is time that flipkart think about some remedial measures like provisioning of delivery boys mobile number to the customer as a standard practice for effective liaisoning. It is upto flikart to decide but these kind of practices do put a dent into the hard earned reputation over a long period of time. My shipment is once again out for delivery. Which means that I should remain stuck to home today as well. I hope the delivery boy finds the customer response today.

I am buying oly in Flipkart right from starting.. I love their way of packing. very attractive and different. Love to shop with Flipkart always!!!!

don't use this site

I bought moto x in flipkart they told me i have 30day return policy, The phone basically comes with damage its has some internal problem so try to give it back to the seller but they are not responding to me properly, I am regular flipkart customer now see what happens i am very disappointed if any of you have any idea of buying in this site plz don't buy finally 30day return doesn't work. Used to buy blindly from Flipkart. Never ever again

I have been shopping with Flipkart ever since it had only books. Great site...fast delivery and great customer service too. Most of the times the delivery is within 3 days. I have bought everything from books to deos to printer and mobile from Flipkart and its really the best site for online shopping in India.

I have been using Flipkart for more than 2 years now and prefer purchasing all my electronic goods via this portal. What differentiates flipkart from the other online shopping sites is their delivery system. I stay in Mumbai and I generally receive my products in less than 2 days. Also the customer service is great and very responsive. I would highly recommend this site to everyone.

FLIPKART HAS BEEN THE NO.1 ONLINE SHOPPING SITE IN INDIA .VERY GOOD DELIVERY.

I’m a frequent online shopper and have been shopping from many websites including flipkart. I must have at least placed 20+ orders with them this year itself which would amount to no less than 50k. Recently i placed an order for many computer components from flipkart to put together a desktop computer. I bought all parts from flipkart even though it was overpriced compared to market price. To be honest i was very impressed with their speedy delivery and range of options and i also heard about their 30 days return policy.
Unfortunately one of the items i Ordered ( a Computer cabinet fan worth 299rs) did not fit into the computer cabinet. I thought why not call flipkart and get a exchange. I called their customer care and spoke to a rep only to be informed that i need to speak to Technical department who at that time were busy. So i was told that i would be receiving a call from tech department within a few hours which never happened.
I called back again and spoke to technical deptt who informed me that their tech department tried to reach me however my phone was switched off. I told him that it was a complete lie since i had the phone with me all the time. The guy told me he would escalate my case to some computer department who would get back to me within 24 hours. I had enough by this time and i requested to speak to a supervisor only to be informed that he is not around. I lost my cool and gave a peace of mind to the rep who by the way was rude. Supervisor came on the line when i informed the rep i would write to news media.
Biggest dissapointment in this entire story was the supervisor who plainly told me it’s flipkart policy not to exchange any product. He informed me they would only replace the product in case there is any manufacturing defect or in transit damage. He was very blunt and had no courtesy towards the customer. He was talking to me only for a formality.on the other hand competitor like DISCOUNTSVU.COM,INFIBEAM,has such good service and quality product
I realize that shopping from flipkart is only good till you receive the order. If i had ordered the same products from a offline store i would have got good discounts plus the shopkeeper would have exchanged my product unlike flipkart who has a policy not to listen to customers.. I have been a loyal customer for them and i have advocated about online shopping especially from flipkart to many many friends but the kind of trouble i had gone i will think twice before recommending or buying anything from again.
I feel deeply disheartend with the fact that flipkart let go one of it’s loyal customer for a 299 rs product. I have read online where people are calling flipkart " amazon of India ". What they don’t realise is that for Amazon it’s the customer who comes first unlike flipkart who hires supervisor to talk policy’s to customer.
As i;m typing this review my 4 day old keyboard i ordered from Flipkart is not working properly. I’m thinking weather it’s worth calling them and talking to 5 different department to get an exchange.