I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Extremely bad service due to excessive hammering of customers with calls and messages, although it was requested not to. ⁃ Customer's notes and instructions field should be removed from the order... Toon meer
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Toon meer
Bedrijf heeft geantwoord
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Send fresh flowers and a variety of gifts online with Floward. Browse through our numerous products and get same-day flowers delivery
Contactgegevens
Jeddah, 00966, Jeddah, Saudi-Arabië
- 00966555056783
- firas.salem@floward.com
- www.floward.com
2,4
Slecht
779 reviews
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Excellent quality and service.
8 februari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The flower was not fresh.
7 februari 2022
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Too expensive for what you get
Flowers were of a good quality but I was a bit disappointed with arrangement of bouquet as it didnt look as good as advertised on the photo.
For the price I would expect more. Wont be buying from here in the future
7 februari 2022
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
From my experience
From my experience, the service is very bad, they don’t follow customer notes thru application and thru customer service phone calls, they give me fake promises thru phone and they don’t deliver to the same location that i mentioned as a payer. Plus, you can’t complain to third channel, the same customer service will take it without any solutions for you as a customer and they pushed you to accept what they want.
7 februari 2022
Nice service 👌👌👌
6 februari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
amazing service
5 februari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
wonderful professional staff
3 februari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Wasn’t Delivered On Time
Paid extra for a scheduled delivery and it was delivered after the scheduled time.
2 februari 2022
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Arrived only a few hours after ordering…
Arrived only a few hours after ordering on line. Beautiful bouquet in prime condition.
2 februari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Excellent and super fast
30 januari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
My partner and I are always so…
My partner and I are always so impressed by how fresh these flowers are. The smell and look is just beautiful.
28 januari 2022
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
So easy to use with their app
So easy to use with their app. Great value and fast delivery. Ordered from UAE for delivery to UK. Will definitely use again!
27 januari 2022
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Love the sms service
Love the sms service
Adore the quality of flowers
Arriving time is 👍🏼
25 januari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The dilivery was fast and the flowers…
The dilivery was fast and the flowers were very fresh thanks
23 januari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The intention of the flower was ruined…
The intention of the flower was ruined by endless call and messages to the recipient.
22 januari 2022
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Brilliant service
Brilliant service. Will definitely use again
Ordered in Morning and was delivered a few hours later.
Highly recommend.
16 januari 2022
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
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