Focus Clinics | Laser Eye Surgery | London Reviews 

2.599
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I had an amazing experience with Focus Clinic from start to finish. I spent a lot of time researching different clinics before deciding where to have my LASIK done, and I’m so glad I chose Focu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic. The whole team provided great care and explanations throughout. I was unsure about whether I needed laser eye surgery itself and have found it has made a real difference to my life; things... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had a truly wonderful experience at Focus. From my initial consultation through to the surgery itself and my post-operative appointments, David and his team have been exceptionally caring,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had my LASIK procedure done at Focus Clinic 6 days ago with Dr. David, and the entire experience was outstanding. Dr. David and the team were incredibly professional and put me at ease right away. Rec... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oogheelkundig centrum
  2. ook in
  3. Chirurg
  4. LASIK-oogchirurg
  5. Oogarts
  6. Oogheelkundige kliniek
  7. Particulier ziekenhuis

Informatie afkomstig van verschillende externe bronnen

Focus is a world-leading laser eye, refractive lens exchange and cataract surgery clinic and specialist centre of excellence in London’s Harley Street medical district. Our consultant laser eye surgeons provide expert vision correction with renowned 5-star service. Our outstanding results, with an exemplary 100% 20/20 success rate for all common short-sighted prescriptions, is the level of quality you deserve - the maximum in technology, care and surgical skill. We know of no other clinic that has matched our results.

Focus Clinic

Geschreven door het bedrijf

Our goal is simple: the world's best vision results and clinical care.
Focus is a world-leading laser eye clinic and specialist centre of excellence in London’s Harley Street medical district. Our consultant laser eye surgeons provide expert vision correction with a renowned 5-star service.
100% 20/20 after LASIK
Focus has an incredible 100% success rate for 20/20 vision for all common short-sighted prescriptions. We know of no other clinic that has matched our results.

Lifetime Care Guarantee

10-Year Free Retreatment for Short-Sight

10-Year Free Retreatment for Short-Sight
Choosing to have vision correction surgery is a big decision for anyone to make, and for something this important, you will want a guarantee. Your Lifetime Care Guarantee means you can return at any time if you have additional questions on the quality of your vision. If you have distance vision correction for short-sight then any repeat laser eye treatments to correct a return of myopia in the first 10 years are included free of charge. (Terms and Conditions apply, excludes any age-related changes and conditions unrelated to the primary treatment).

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.599)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I can not convey how disappointed I am

In reply to your reply - I contacted you double check that all was good to book my train tickets - I purchased them through train line and I have tried to get a refund and I can not! You offered me 1 alternative but I could not do that date - I did not refuse it - I was unable to come and then you offered me 1 just before Xmas - - everything I wrote was TRUE

Update to my below review - when cancelling my appointment they did say they would look in to refunding my train tickets - I have now contacted them twice and now they are ignoring me! *****

I can not convey how disappointed I am.

I am travelling along way for the consultation, so I checked that everything was good for the date that had been booked, then confirmed all was good.

I went ahead and booked a return train ticket for me and my husband.

Today I have a phone call cancelling the appointment and the alternative appointment being offered was 3 1/2 months away.

I have decided to go somewhere else that does not let their customers down.

29 augustus 2023
Review zonder uitnodiging
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Debbie,

We would like to firstly genuinely apologise that your consultation appointment (which was more than 2 months away) had to be rescheduled.

Surgeon's diaries, are on rare occasions, subject to change unfortunately. Your appointment was originally scheduled for November and we informed you in August (with over 2 months notice) that the surgeon would not be available on this day.

In your review, you stated that we offered you an appointment 3.5 months ahead, however, this is simply not true.

We did in fact offer you an earlier appointment and also one that was just after the original appointment as an alternative. You, however, refused to accept the alternative dates provided as you had already purchased train tickets for the date you had originally booked in for.

We refunded you the consultation fee in full immediately over the phone (as requested).

With regards to the train tickets, you would be eligible for a refund from the train company given the amount of notice.

Had you come to visit us for the initial assessment you would have surely come to realise that our customer service is in fact outstanding (as testified by many of our other satisfied customers).

We would like to also apologise for the delay in getting back to you. We wanted to ensure all facts relating to this matter were correct and genuine.

At Focus, our ethos is to always put our patients needs first and we always strive to ensure maximum patient satisfaction from start to finish.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Best thing I have ever done.

It’s been 9 months since my laser eye surgery with Focus clinic. As most have already said, it was the best decision I have ever made. All of the staff at Focus were professional, knowledgeable and extremely attentive. I didn’t think I was going to be that nervous as I wasn’t in the build up however, on the morning of my surgery I became very nervous. The nurses and surgeon all ensured that I was provided with the time and reassurance I needed before laying down. Thank you so much Focus, you’ve changed my life!

8 oktober 2022
Review zonder uitnodiging
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Coral,

Many thanks for your lovely review 9 months on from your laser eye surgery with us at Focus. We are extremely happy to hear how life changing the surgery has been for you.

It has been our pleasure treating you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Welcoming, helpful, and jovial

We registered for a consultation online, and we were called back within minutes. Prasheen Patel answered all our enquiries efficiently and comprehensively. We really appreciate his help in getting our in-person consultations organised, and all the extra details he provided about the surgery. This was the most welcoming beginning to an laser eye consultation that either of us had ever experienced.

11 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Olgi,

Thank you ever so much for your extremely kind feedback. It was an absolute pleasure speaking to the both of you and I'm really glad that you found the initial call so informative and helpful. We very much looking forward to seeing you both for your consultations. If there is anything else I can help with please do let me know.

Best Wishes,
Prasheen

Beoordeeld met 5 van de 5 sterren

Get it done!

I got my eye surgery back in 2019 and I can honestly say it was the best decision I ever made. It has been just over 3 years since I had it done and my eyes are still perfect. I cannot thank Focus Clinic enough!

7 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Erica,

Many thanks for leaving us such a lovely review even 3 years after your treatment with us. We are thrilled to hear how happy you still are with your vision.

It has been our pleasure treating you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Focus Clinic - you won't look back!

To this day, still one of the best decisions I've had ever made.
I did a lot of research into laser eye surgery and a lot of research into where was best to go (even contacting random people who had tagged Focus Clinics...after consultations with various companies, Focus came out on top. From start to finish and after sales they have been fantastic, I am so happy with my results.

6 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Gemma,

Thanks so much for your glowing review. It's music to our ears to hear that you had such a great experience from start to finish.

It has been our pleasure treating you.

Best Wishes
Focus Team

Beoordeeld met 5 van de 5 sterren

Almost 4 years post surgery

Almost 4 years post surgery, my vision is still perfect. Highly recommend Focus Clinics.

6 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Anna,

Many thanks for your lovely review. We are so pleased to hear that you are still so happy with the results of your surgery with us.

It has been our pleasure speaking with you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

4 years on...

It's been 4 years since Dr. Allamby corrected my vision and the results are still fantastic. There hasn't been any noticeable deterioration and I continue to be delighted with the life-changing procedure. I can't recommend Dr. Allamby and Focus highly enough!

6 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear James,

It's so great to hear that you are still so happy with the results of your surgery with Dr Allamby.

It has been our pleasure treating you.

Thanks for recommending us and enjoy your new eyes! :)

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Eyes still perfect 4 years on

Best decision I ever took, after 26 years of glasses - great work by David Allamby and Team

6 juli 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Sateesh,

Many thanks for your lovely review. We are so pleased to hear that you are still so happy with the results of your surgery with Dr Allamby and the team!

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Do not settle for 2nd best. Go with Focus!

Just save yourself the time and get your laser eye surgery with Focus Clinics, why? They really do have a 100% 20/20 success rate.

Like everyone I was skeptical at first, however after having 4 consultations with other providers, I went with Focus as they demonstrated genuine care for their patients, consulted me on every decision and never pushed me to pay/make a decision - in the end I achieved 20/12 vision! This means I have better than 20/20 and can now spend the rest of my life knowing I got my eyes corrected by the right team.

Thank you again David!

FYI: My prescription was -2 in each eye with astigmatism. Now it is 0 with no astigmatism

24 mei 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Arun,

Thank you so much for your kind words and glowing feedback following your PRK surgery with Dr David Allamby. We are so thrilled to hear how happy you are with your new 20/12 vision!

It's been our pleasure treating you and we look forward to seeing you for all of your aftercare appointments.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Absolutely Amazing

Absolutely Amazing! from my first consultation up to my follow up appointment 1 week after LASIK Surgery it’s been a dream come true. I can’t fault anything. Extremely happy customer. All staff fantastic, surgery was 30 minutes in total and I couldn’t read the time in the clock beforehand but did immediately after surgery… I was delighted. Highly recommend.

8 mei 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Hayley,

Thank you so much for your amazing feedback following your LASIK surgery with us. We are super delighted to hear how happy you are with your vision and the service you received from us on the whole.

Thanks for recommending us too!

Enjoy your new eyes! :)

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

TOP 1 Clinic

It has been now 5 days since my treatment and I still can't get used to it that I can see without glasses. The clinic is the best you could ever find, very professional, helpful, caring and outstanding service provided! Everything went so well better than I expected it was very emotional for me and I am very pleased with the team and I’m amazed with the results! They have made me feel comfortable and calm, they put every effort to make it as easy as it can be. I would recommend using only this clinic for your eyes and also anyone who is considering just doing it!

12 mei 2023
Review zonder uitnodiging
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Olga,

Thank you ever so much for taking the time to leave us such glowing feedback. We are so delighted to hear how happy you are with the results of your treatment and care received from the team.

It has been our pleasure treating you.

Enjoy your new eyes!

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Excellent service from the whole team over the course of my Lasik treatment. It's been one week and I couldn't recommend Focus highly enough

3 mei 2023
Review zonder uitnodiging
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Osman,

Thank you so much for taking the time to leave us such a lovely review following your laser eye surgery with Dr Perera.

Enjoy your new eyes! :)

It has been our pleasure treating you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

RLE Treatment at Focus…

My self and my partner both had Lens replacement surgery with Mr Hamada at focus.
The treatment is life changing I can see and do the activities I love without my glasses.
The staff and care at focus is fantastic.
I highly recommend Focus.

4 mei 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Maria,

Thank you ever so much for your glowing review following your lens replacement surgery with Dr Hamada. We are very pleased to hear how happy you both still are with vision and care you received from the team here at Focus. Thanks for recommending us!

It has been our pleasure treating you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly and professional staff, i would strongly recommend Focus.

4 mei 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Michael,

Thank you ever so much for your kind words. We are very pleased to hear how happy you still are with vision and care you received from the team here at Focus. Thanks for recommending us!

It has been our pleasure treating you.

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

Still 10/10 about a year later

10/10 about a year later , and everyday is just more happier with such clear vision, no more tension headaches from squinting when driving etc simply amazing and life changing!

4 mei 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Thank you ever so much for your positive feedback following your treatment with us.

It has been our pleasure treating you.

Enjoy your new eyes! :)

Best Wishes
Focus Team

Beoordeeld met 5 van de 5 sterren

My vision is still perfect

My vision is still perfect. I’m using eye drops to soothe my eyes if they become dry - all very easy, thank you!

21 februari 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Harriet,

Thank you ever so much for your positive feedback following your treatment with us. Glad to hear how perfect your vision still is.

With regards to dry eyes, you may use Flaxseed oil supplements in conjunction with lubrication drops to help with any dry eye symptoms. We would recommend 2g of Flaxseed oil daily (in capsule form).

It has been our pleasure treating you.

Enjoy your new eyes! :)

Best Wishes
Focus Team

Beoordeeld met 5 van de 5 sterren

4 years removed from my Lazer eye…

4 years removed from my Lazer eye surgery, and I'm enjoying unbelievable clear HD vision!

Could not be happier with the outcome, and I would not hesitate to recommend the brilliance of Dr David and the rest of his Focus team!

21 maart 2022
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Peter,

Thank you so much for your glowing review. We are so pleased to hear that you still are enjoying crisp HD vision following your treatment with Dr David Allamby and the team!

Enjoy your new eyes!

Best Wishes,
Focus Team

Beoordeeld met 5 van de 5 sterren

It had been roughly 18 months since I…

It had been roughly 18 months since I had my surgery, and still believe it was the best decision, and one I wish I would of made sooner.

Dr Allamby and his colleagues made the experience, even as daunting as it was, calm and relaxing. From point of consultation to the final follow up appointment I was confident I was in the right place and always put at ease. I would and have recommended focus clinic to anyone looking to have any procedure offered by focus clinics.

Well done to all at focus for really going that extra mile

21 februari 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Darran,

Thank you so much for leaving us such a lovely review even 18 months after your treatment with Dr Allamby and the team. We are very pleased to hear that we all made the experience less daunting for you and very glad to hear that your vision is still so great! We are very happy to go the extra mile for all of our patients, including yourself. Thanks for recommending us!

Enjoy your new eyes!

It has been our pleasure treating you!

Best Wishes
Focus Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Very happy still nearly two years on.

21 februari 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Samantha,

Thank you ever so much for all your positive feedback following your treatment with us.

It has been our pleasure treating you.

Enjoy your new eyes! :)

Best Wishes
Focus Team

Beoordeeld met 5 van de 5 sterren

I got laser eye surgery back in 2019…

I got laser eye surgery back in 2019 and my experience was brilliant. Everyone at Focus was helpful and professional, the before and after care was great and my eyes are still absolutely perfect!! I’ve been lucky enough to have no issues at all since the surgery, it was the best thing I’ve done and would recommend Focus to anybody.

21 februari 2023
Logo Focus Clinics | Laser Eye Surgery | London

Antwoord van Focus Clinics | Laser Eye Surgery | London

Dear Olivia,

Thanks so much for taking the time to leave us such a lovely review following your laser eye surgery with us in 2019. We are ever so pleased to hear how life changing the surgery has been for you! Thank you for recommending us!

It has been our pleasure treating you!

Best Wishes,
Focus Team

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