Furniture Village - Brighton Reviews 

Mr Penfold was our sales Consultant who was very professional and gave us the best experience

Friendly staff who don't jump on you the minute you walk in. Joel was very good and left us to seriously think about what we wanted. On e decided all paperwork completed with ease

Joel Morris was our sales consultant and was very efficient and helpful

Just purchased new dining chairs. There was a very good selection and it was hard to make a decision but Sam the sales assistant helped us select. He gave us good advice and was very patient with us, thank you Sam.

All the staff from manager Ash who we initially spoke with to James who talked us through options and Matt who finalised all the details were fantastic and were patient, funny and kind people. The customer service made the difference as to where I purchased my new mattress. Delivery not happened yet but feeling confident all will be well especially as FV use their own delivery drivers.

Positive impression started with Todd welcoming us to the store and guiding us to the right place where we met Sam who sold us the bed etc. His knowledge and care that he took to explain everything to us was very impressive. All other members of staff we met were extremely friendly and polite.

Sam was very helpful , friendly and explaining everything we needed to know ! We had a nice experience in Furniture Village !

Francesco was really helpful and informative. Very pleased with the whole experience.

Gemma was extremely helpful on our first visit to assess styles etc. We made an appointment with her for a few days later and bought with her help.

We recently purchased a sofa and dining table and are extremely pleased with our experience. We were served by Gabriel, who had an exceptional personal approach to customer service alongside a great knowledge of the products.

The delivery was also a true five-star service punctual, efficient, and professional. I would definitely use this shop again and thoroughly recommend them to anyone looking for quality furniture and outstanding service

All of the staff were knowledgeable and amenable. Delivery of the mattress happened as planned. Would recommend them to friends and family

We visited Furniture Village yesterday to buy a sofa, and we couldn't be happier with the experience.

My wife and I weren't completely sure which sofa to choose or how the whole process worked, but James made everything incredibly easy. He was friendly, professional, and explained everything in a simple, clear way. He gave us great advice, answered all our questions, and helped us find the right sofa without any pressure.

As a guy, I honestly appreciated how quick and straightforward everything was. The whole experience was smooth, easy, and actually enjoyable!

The funny part is that James normally works in the beds department, but he ended up helping us with a sofa—and we're so glad he did. He seemed happy to help, and we left even happier with our purchase.

A huge thank you to James for making what could have been a stressful shopping trip such a pleasant experience. We definitely recommend Furniture Village, and if you get the chance, ask for James. He's absolutely fantastic!

Highly recommended – 5 stars!

Great service especially Francesco. Excellent delivery service. Good quality products. Family run firm.

Gemma Anderson was excellent. She was extremely knowledgeable and very helpful. The whole process from chosing a recliner to sale and delivery was very easy.

Matt was very helpful and knowledgeable on the items being sold to us no pressure relaxed atmosphere

Matt Budd was very helpful and explained everything we needed to know. The sale was done very efficiently and Matt went the extra mile to helped us make up our minds.

Got a fantastic deal on a cancelled order, was helped in store with all the information needed to make the decision promptly. Also had a delivery date for the following week which was great.

Very knowledgeable and helpful assistant. Plenty of choice in store at competitive prices.