Furniture Village - Exeter Reviews 

The sales consultant we saw, Ben Heately, was really lovely. Very friendly, Great knowledge of products, we didn’t feel pressured at all, he just explained any queries we had really well & left us alone when needed. We went in for a light fitting & came out having bought a new bed 😄 would definitely buy from here again. If the product & delivery are as good as this we'll be very happy!

Ben was very friendly, told us what we needed and then most importantly to us left us alone with our thoughts to make a decision, if he came across pushy we would have left without a purchase but as it was we felt comfortable it was on our terms and a sale was secured.

Many thanks.
Clint Cooper

Suzie was very helpful and informative. No pressure, just good salesmanship.

You sales lady Cindy Emmerson was helpful, percise and very efficient. We only came in because Dunelm did not open until 11.00am with no intention or interest in buting anything. Perhaps she deserves a bonus.

Helpful and friendly staff,

We visited your Exeter store to "just browse!" But saw some furniture we liked. As we had no measurements with us we left the store with a brochure. Next day we returned and spoke with Donna again who was well informed, attentive and very pleasant to work with. Consequently we placed an order that day. Donna did not push us into a purchase but guided us through all options. In our opinion she should be named employee of the month. Thank you Donna.

The experience we had was excellent, the lady we saw was very helpful friendly & professional, & did not put us under any pressure at all.
We placed an order with her the next day

The sales consultant, Judy, was very helpful and patient. She went to great length to allow us to review colurs in natural light as well as under the store lighting. She went through our order very carefully to make sure the order was correct and she explained carefully the delivery process. Oh, and the freshly baked cookies were excellent.

We are delighted with the products we bought and delighted with the service we received from Donna Martin the showroom assistant. Donna was incredibly helpful during our deliberations. Not pushy, very supportive patient and kind. I would have bought double glazing from her if she had asked me to! Donna explained all our questions and advised of how the sale would progress and delivery details. My wife and I left the showroom in Exeter delighted.

Very helpful, patient & friendly assistant 😊

I recently purchased a bed mattress from Furniture Village, Exeter, and want to praise the very good customer service received. The Sales Consultant handling the sale had excellent communication skills. He was amiable, helpful, efficient and answered all questions fully. I can certainly recommend this store to future customers.

Cindy is an amazing sales person. Very relaxed.

Helpful sales staff. Creating a relaxed shopping experience with the offer of complementary beverages,
The new furniture layout is much improved. Special thanks to Cindy .

Donna was so helpful and she had a great sense of humour, which is needed dealing with us , nothing was too much trouble, and the coffee just kept on coming, she told us the order would be about 11 weeks, and it was , Neil and Steve delivered our furniture, nothing was too much trouble, great guys, all and all extremely happy from start to finish, now to enjoy our new sofa's and chair ,

Very helpful salesrep. Guided us in right direction and very informative on the product chosen, and pointed out both advantages and pitfalls. Helped us to make the right decision

The salesman was very helpful, above and beyond the normal person who is looking for a sale. He showed extreme understanding and went the extra mile, making the issue of purchasing simple

Lovely easy to get even with buggy. All staff helpfull especially Ben Heatly who was very patient and understanding and explained everything thoroughly.

Donna was there to greet us and made us coffee. Helped us in choosing the right sofa for us

Comfortable surroundings with a friendly knowledgeable member of staff who took the time to listen and make appropriate suggestions.

Very helpful and friendly lady -Cindy. Setting up the credit was easy, very informed and knowledgeable. Quick and easy transaction.