Furniture Village - Exeter Reviews 

Great service from Donna. Loved negotiating a price with her. No pressure selling. Only thing I didn't like is the confirmation invoices. Very confusing how they are set out.

Our visit to Furniture Village Exeter, Marcelo Guveia sales Consultant.
Customer service absolutely brilliant no hard sale loads of patient and very good advice on the product we bought.
So a big thank you to Marcelo
Kind regards
John Cook.

Thank you for the coffee and cookies.

Excellent choice . Very helpful lady assistant . Ended up buying a 2 and 3 seater sofa. My friend who was with me has also decided to buy a two seater sofa . She was very impressed.

Our salesperson, Judy Soames, was brilliant - very patient, considerate, helpful, and went out of her way to help us mix and match different items without being pushy in any way. And the coffee and cookies were very welcome - thank you.

Kane really knew his stuff and was informative without being overbearing . Whole experience of choosing a mattress was quick and efficient .

Great customer service.quick delivery. well built .very friendly delivery.

Donna! Fab! From her initial welcome, down to earth approach and overall pleasant and fun nature, we went no further and bought a sofa! People buy from people and she is the best! All washed down with a coffee and a cookie!

No sales pressure very helful and friendly staff.

Very good service and a friendly assistant. All went very well.

Staff always go out of their way to be very helpful …

Cindy dealt with us yesterday we both thought she was professional, patient and informative. She took well over 90 minutes with us explorign many options and we ended up spending over 6.5k with yourselves and look forward to the furniture arriving

Would just like to say what an excellent sales consultant Marcelo Gouveia is and a real asset to your company!
Most welcoming, knowledgeable about products and he went out of his way to accommodate us..

Ben was great, listened intently to all of our questions and was very friendly. The sofa we chose is just what we were looking for!

We bought a new sofa at the exetet branch and Donna was amazing. She was very helpful and explained everything really well. I’ve recommended my daughter to see her as she is thinking of getting a new sofa.

Cindy the sales advisor.
Gave me a lot of her time I never felt pressure to buy and she was so knowledgeable on the different beds etc. She couldn't of done anything more to help us.
Thank you so much Cindy for your kindness.

Shocking after sales service. Spent almost two weeks either emailing or on hold. Not one reply. When we raised the issue we were told to send pictures. We did this is when the disappeared.
Over 6k spent. Wasted

The whole process of viewing in the showroom , purchasing and tracking manufacture and delivery of a sofa and armchair has simply been perfect - furniture village have made the whole process really enjoyable with no stress - we dealt with Marcelo Gouveia in the Exeter branch - he was so helpful, knowledgeable and didn’t use any sales pressure - it was a delight to deal with Marcelo.

Information was great and Kane was very helpful and knowledgeable

Ben was respectful, pleasant and helpful. He guided us without pushing us to buying the bed most suited to our needs