Furniture Village - FC Poole Reviews 

Exceptional service by professional, courteous and prompt drivers. Good communication and very satisfactory furniture assembly. Highly recommended.

Both Ali and Ricky excellent employees and were very careful at bringing the settee and chair in and explained how they worked. Nice couple of guys 👍

The whole purchasing process was friendly and easy. No hard sell, just good advice and options. The two delivery guys were extremely professional. Kept me informed of delivery window, arriving promptly as advised. Ensured good protection of our home and were careful throughout the whole process. Fantastic job all round - thank you.

On time, polite, competent.

We had a new sofa delivered by Karl and paul
They were polite, respectful and just lovely
They were very careful with the sofa and tidied up
They were an absolute pleasure
A lot of people could learn a lot from these two gentlemen

The two delivery guys were friendly, helpful and efficient

Excellent delivery. I was able to track exactly where the delivery van was. Ali and Ricky were very considerate to ensure they made no mess and were efficient and friendly. Faultless service!

Drivers were really friendly and knowledgeable. Provided excellent service.

Drivers very friendly and bubbly (even though it was raining). Even offered to help me move a mattress from my front room to upstairs which, I didn’t expect. Credit to them both; wish all your customers experience this kind of service from the drivers.

Super delivery team. Kept informed of time scale. Polite delivery men, covered floors, removed shoes etc. placed furniture in the right places, explained how to work the sofa.

Updates on delivery times throughout. Prompt efficient excellent service.

Drivers sent to old address. Delivery guys excellent 5*

Who knew that choosing a new sofa was so complicated!! Thanks to Dan for his patience and advice and for never making us feel under pressure to make a purchase. Also for costing the many configurations of the sofa that we considered. Top bloke. Just waiting for delivery now.

Friendly service item as described

Ali and Ricky delivery team were super helpful took the sofa apart and installed it, great communication on delivery times. The poole manager was so helpful the fact that they were able to lend us a stock sofa until ours is ready is top quality service from furniture village. Leo the sales rep was ever so polite and supportive with helping is choose our sofa. Thank you everyone.

Ricky and Paul the delivery people in my opinion went above and beyond normal for a pair who seem very busy. They not only were pleasant and respectful but took real care of my home. Big thank you to Ricky and Paul and to furniture village the new bed looks fantastic

The delivery men were exceptional. Took their shoes off, took care with furnishings etc. Very polite and professional. Can not fault the service.

Friendly delivery men who arrived on stated time and were very polite as I took a while to open door for them.