Furniture Village - FC Poole Reviews 

Extremely pleasant and helpful delivery drivers

Professional friendly and efficient from start to finish . Highly recommend

Good communications, arrived in the time window. Cheerful friendly service.

Ali and ricky both great deliverers, friendly and efficient. This is the 2nd tike they have delivered furniture to us. Great job :)

The delivery went extremely well. Rob and Joe were very professional and efficient. The sofas are lovely. We're very happy customers.

Excellent service once again from Rob and Joe.
Very smooth delivery and set up thanks to these professional & charming gentlemen, who also took the time to explained how the extendable table worked.

Rob and Joe did both of our deliveries ( an adjustable bed and a corner sofa) and I could not fault the service which they gave. Both times they were extremely careful when assembling the furniture and I would highly recommend them.

Rob and Joe delivered and installed our new sofa, they arrived when they stated and installed quickly, taking great care and removed all their rubbish.

Ali and Ricky were wonderfully helpful, friendly, cheerful, and considerate throughout. They delivered and assembled the sofa quickly and with real care.

many thanks

Sofa was delivered in the specified time slot. Ali and Ricky were polite and friendly. They worked quickly and efficiently installing and testing the sofa. I am pleased with the delivery, the sofa and the service i received in the Poole store. Many thanks.

The two guys were efficient, friendly and careful delivering. They had some carpet covering to ensure it kept the house clean took before and after photos.

Very good communication and arrived when they said they would. Very polite and considerate of our home

Rob and Joe delivered my new sofa and put it together. They were both very profeshional and showed me how to operate it.
Really good guys A+

Service and delivery all very good

This is our second delivery from Ali and Ricky.
Great, polite and friendly service.

From the moment we were met by Andy with the offer of a cup of coffee to delivery this morning by Ali and Ricky, I cannot fault the service.
We enjoyed having no pressure in the shop. The expected time of delivery was spot on and the punctuality was perfect.
After the expected long patient wait, I'm thrilled with my new sofas which have completely transformed my room. Thank you.

Rob & Joe were absolutely fantastic! They carried 2 sofas up to the second floor on a hot day with good humour & assembled them in no time.
Thanks Rob & Joe, you’re complete stars! ⭐️

The crew arrived early in our allotted delivery slot. Assessed the access point and installed our furniture with the minimum of fuss. Extremely polite and efficient crew. Took away all packaging and left us feeling very impressed with the service given.

Rob & Joe made a perfect delivery of our sofa bed - on time, quick highly professional. They showed us how to operate it, removed the packing and left the room spotless.

Rob and Joe did a great job delivering and assembling our new bed. They were 5*.
There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than expected.
Proactive communication from Furniture Village about this delay would have been helpful, but I phoned the store team and Trevor kindly checked the situation for me and explained the delay.