Furniture Village - Nottingham Reviews 

Staff are most helpful have bought from there before, service is great. makes it an enjoyable shopping experience. Only stopped in to have a browse! But ended up buying a table have thought about it before just hope it looks as good in my home as in the showroom 😀

Mark was very helpful and explained everything to us if he wasn't sure about anything he would ask other colleagues has he was new to the position and I must say it was a pleasure to have someone who wasn't rushing you to buy mark made us feel comfortable and would shop at furniture village again

We had an outstanding experience at Furniture Village in Nottingham thanks to Steve P! We first visited last Saturday and were met by Steve, who was incredibly polite and knowledgeable. We returned today (Friday, 7th Aug) to purchase our sofa, and he was amazing once again. He was extremely attentive, took his time to go through the entire order with us, and made sure all our measurements were spot-on. Highly recommend asking for Steve P if you visit!

Lynne Dilks & Jatin at Nottingham were helpful and constructive

We had an amazing experience at Furniture Village thanks to Mark and Charlie. Their knowledge of mattresses was outstanding, and they took the time to explain everything clearly, helping us find the perfect option.

Their customer service was exceptional from start to finish. They made us feel comfortable, never pressured us, and were incredibly patient and helpful throughout the process. We really appreciated all their advice and support.

Thank you, Mark and Charlie, for making what could have been an overwhelming decision so easy. We highly recommend Furniture Village because of the fantastic service we received!

Left us alone to browse and when needed help they was there to help. No hard sales tactics I bought what I wanted easy and hassle free

Stewart Jordan the Sales Person was very friendly and helpful.
Would have got 5 stars if the champagne was included! 🤣🤣

When we arrived in store, we were greeted by Stuart who offered us drinks and provided us with all the help and support we needed. He guided us through the process of purchasing a sofa and made the whole experience effortless.

Decland was our advisor with purchasing a new bed at the Castle Marina shop - he knew about the type of bed I asked about and he’s was a lovely relaxed not pushy salesman - just right for me as an older person- I got exactly what I was looking for straight away so thank you Decland it was a pleasure to meet you - good luck with the house move 😎

Excellent service from David Sparks
as always, very professional.
10/10.

Plenty of choice .knowledgable staff especially Lynne altogether a positive experience.now havn't long to wait for delivery

Very helpful knowledgeable staff. Lynne at the Nottingham branch was friendly and efficient.

Good friendly service from sales assistant Lynne

We went to look for a sofa at Furniture Village, Stewart greeted us as soon as we entered the shop. He was very helpful, without being pushy, he listened carefully to our needs and showed us a variety of options as well as the different materials and colours that were on offer. He then left us to look around without any pressure. Then when we had decided on a particular sofa, he explained everything thoroughly to us.
We found Stewart professional and very knowledgeable about the products that are sold in the shop. Overall the whole experience was 10/10.
Thanks Stewart

I met David at the Furniture Village in Nottingham. David is a great man. I wonder how he remembered my name and details of our discussion from a week ago considering the fact that he comes in contact with various people daily. He was so attentive and professional in how he handled my purchase.
I am short of words in describing how lovely he is.
Yemi

Lynne was very helpful and friendly and answered all our questions

Nick was very helpful without being pushy and gave us all the time we needed to make up our minds. It was no bother to try different chairs with different tables and he gave us realistic timescales for delivery once we had made a decision.

The purchasing experience was good. Very attentive salesperson. However the low score is because we were over promised on delivery and the communication from Furniture Village was (and still is two months after the due date) nonexistent. It is incumbent on us to chase when delivery dates are continually missed. Deadline number three looming (ie tomorrow) and still no notification, I suspect another deadline will be missed.

Excellent service from initial visit to Nottingham store. Stewart Jordan was very helpful, pleasant and very accommodating with our requirements
Delivery received today by Paul & Thom, very friendly and professional
Thank you