Furniture Village - Nottingham Reviews 

We worked in had a brow

Very helpful with knowledge of product impressed with staff ,delivery date can be arranged to suit us etc

Very pleasant not pushy left us to choose our own product and then was exceedingly helpful sorting the purchase out. We were returning custom and glad we did

Reported fault with sofa after six weeks.18 months and 5 service visits by two after care companies later we agreed a partial refund to take it back.After six weeks from collection still didnt repay the money stating i owed them money even tho the finance was paid up.
Eventually finance company got the money back for me,plus an extra £26.66....the very amount they said i owed.
Store manager useless....
Stay clear...
Appalling customer service...
Far better quality out there if you look.
Multi million pound company that cant do basic maths.

Absolutely lovely experience thanks to Stewart who answered all of our queries and was extremely welcoming and friendly. Excellent customer service.

From the time we stepped into your showroom we was welcomed very professionally no pressure we was left to look at all the wardrobes
Then when we need help we was attended by Stewart he explained all the options which was available very well done
So making are purchased was excellent

Nick Cameron is a really good sales person, he doesn’t put any kind of pressure easy guy to get along with, thanks for the sale Matt.

Charlie Reynolds was amazing , professional and very helpful
He helped us order our table and chairs
He is a credit to your team!!!

Nick Cameron has been SO helpful, informative, warm and Friendly, making the experience of buying a new sofa bed VERY pleasant experience.

I knew what I wanted when I went into the store. I was dealt with immediately and very professionally. I was very pleased with the service and if I ever need any more furniture I will definitely go to furniture village.

Very helpful assistant. Good experience all round.

We ended up purchasing dining room furniture and had wonderful experience. I want to give special mention to sales consultant, Lynne Dilks. She was incredibly helpful, professional and patient with us throughout our visit. She took time to understand exactly what we were looking for and answered all of our questions and guided us to the perfect dining table without ever making us feel pressured to buy. Her excellent customer service and warm approach made a huge difference in our shopping experience.
The store itself is well organised and had a great selection. We are delighted with our purchase and would highly recommend both the store and Lynne to anyone looking for quality furniture and top-tier service.
Thank you

Great service from Nick in the Nottingham store, really appreciate the help in selecting a package of chairs and a table that works for us.

Excellent sales man,Verny helpful and knowledgeable.

Delivery was not the greatest, guys came in with muddy feet, sat on the sofa and booted my door open leaving a footprint. Not respect ful. Then the chairs are faulty and after care is rubbish. Chairs are all faulty and bolts fall off

Nick was amazing and gave us the most relaxed best retail experience.
I would certainly recommend going to the Furniture Village, Nottingham.
Came in as customers, went out as friends.

I came in to buy a dining table and Nick helped and guided me to buy dining chairs too, I must say he was absolutely fantastic and walked me through the whole process really easy and quick, absolutely loved the service and can’t recommend the service enough, extremely happy with my furniture Thankyou Nick

Dave and his tremendous team make shopping at FV a wonderful experience from the start with a coffee and end with a smile making you feel part of a family. Fantastic.