There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... Toon meer
Locatie
Wijzig locatieWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
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Lees wat reviewers zeggen
Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... Toon meer
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... Toon meer
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... Toon meer
Bedrijfsgegevens
Contactgegevens
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Poole Store
We found Ray Lord at Poole really helpful and knowledgeable.
15 februari 2026
Review zonder uitnodiging
Service and Delivery
Service and Delivery of all our purchases have been great and make our home more comfortable.
5 maart 2026
Review zonder uitnodiging
Easy and Pleasant Experience
Adam our rep was so professional and helpful (not pushy as some are) and just took us through everything when we asked, with professionalism and knowledge - it was a very pleasurable experience 👍
1 maart 2026
Review zonder uitnodiging
Highly recommended for quality and best service
Furniture Village we have used for many years and always get all the information needed on the items you want to look into purchasing. They are always friendly and patient with us taking our time. They always offer coffee tea or hot chocolate too.
The Furniture and all items in every department is top quality and the service and staff amazing. Currently using service with Leo Tsapalos again in Poole Always genuinely make you feel so welcome He is always kind and friendly explain everything we need to know. Feels safe as everything is guaranteed.
Highly recommend Furniture Village.
1 maart 2026
Review zonder uitnodiging
They were attentive when needed
They were attentive when needed, and helpful when asked but not pushy.
The experience was pleasant and not overbearing.
15 februari 2026
Review zonder uitnodiging
Friendly efficient service
2 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Wardrobe is still not delivered,
Wardrobe is still not delivered,
No any update about delivery
Tried to connect them but not getting in
24 februari 2026
Review zonder uitnodiging
Antwoord van Furniture Village - Poole
Good Afternoon,
We regret to hear your wardrobe hasn't arrived and you've had trouble reaching us. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk and I will be happy to look into this.
Kind regards,
Shanice
Advisor was very knowledgable and we…
Advisor was very knowledgable and we had good customer support especially the drinks that were served while we were discussing the sale. Just waiting now for the chairs to arrive which I hope won't be too long.
26 februari 2026
Review zonder uitnodiging
Very good informative helpful and…
Very good informative helpful and helped us very much
1 maart 2026
Very helpful staff
28 februari 2026
Tell the truth about delivery time
Tell the truth about delivery time. The store to know what is going on with your order.
6 februari 2026
Review zonder uitnodiging
Antwoord van Furniture Village - Poole
Thank you for taking the time to share your feedback.
We are sorry to hear that you are disappointed with the information provided regarding your delivery timeframe. Our lead times and delivery dates are estimated and given in good faith at the time of placing an order, based on the information available to us from our suppliers.
We would like the opportunity to review your order and look into this further for you.
Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk
and we will be happy to help.
Best Wishes,
Nahid
Very helpful and knowledgeabl sales person.
Very helpful and knowledgeable sales person. Excellent service and a wide choice of items.
25 februari 2026
Great Friendly and professional…
Great Friendly and professional delivery guys
Karl Irhys thank you!
26 februari 2026
Review zonder uitnodiging
5 star experience!
Dan our salesman was very knowledgeable and helpful in our purchase of a mattress.
24 februari 2026
Terrible experience I lost my car due…
Terrible experience I lost my car due to not affording the repairs I had no family left living to help me get from Christchurch to Poole store to get my deposit back they still have months later and it’s £500 they have kept it and without getting a lift not able to get there I could if they paid me back so I could get a taxi but no they have kept it ! Never ever use again they will get your money
8 september 2025
Antwoord van Furniture Village - Poole
Good Afternoon. I am so sorry to hear about the issues you have experienced with your order. We would like to investigate this further for you. To enable us to do so please can you send a copy of your review, name, address & 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran
Quick response to query and action…
Quick response to query and action taken to speak with the supplier of the faulty product. No solution until supplier responds
23 februari 2026
Review zonder uitnodiging
very good service
23 februari 2026
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