There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... Toon meer
Locatie
Wijzig locatieWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... Toon meer
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... Toon meer
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... Toon meer
Bedrijfsgegevens
Contactgegevens
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I would give zero if I could
I would give zero if I could
Paid good money as I expected decent service.
All phone numbers are automated, nobody picks up and I waited in all day for my delivery that hasn’t happened.
Disgusting service
28 maart 2026
Review zonder uitnodiging
Antwoord van Furniture Village - Poole
Good Morning, We apologise for the poor service you experienced and the delivery issue. We appreciate your feedback and will investigate how to improve our phone and delivery services. Please could you email a copy of your review, along with your order number, full name, and billing address to myexperience@furniturevillage.co.uk. Once received, we will ensure this is reviewed and looked into for you. Kind regards, Martin
Non delivery of item ordered
Non delivery of item ordered, tried phoning but no answer & did not return call as stated on automated call. On tracking it only stated delayed with a new date that has also passed. Would not reccomend to anyone & wont purchase from them again.
27 maart 2026
Antwoord van Furniture Village - Poole
Good Morning,
Thank you for your review. We regret that your order wasn't delivered and that we missed your call. We appreciate you bringing this to our attention. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.
Kind regards,
Shanice
Rob and Joe were truly professional and…
Rob and Joe were truly professional and very pleasant people to have in our home 👍 Furniture Village are fortunate to have them on the payroll Thanks again
26 maart 2026
Review zonder uitnodiging
Great delivery from Rob and Joe
Great delivery from Rob and Joe, very thoughtful, clean and respectful. Even entertained the kids.
27 maart 2026
Review zonder uitnodiging
Great service
Rob and Joe were great, took extra care through a tight entrance from our side porch and got everything done so quick.
They were a laugh too!
26 maart 2026
Review zonder uitnodiging
The team turned up on time very polite
The team turned up on time very polite
Put everything together perfectly
Explained how to use
Very professional
Well recommend
Excellent service
26 maart 2026
Review zonder uitnodiging
Khadija was very helpful.
Khadija was very helpful and explained clearly the process of an exchange.
16 maart 2026
Review zonder uitnodiging
Dan from Poole branch
Dan from Poole branch, was brilliant and all the other staff were very friendly. Efficient and listened to our requirements overall very happy thank you!
17 maart 2026
Very friendly and reliable
16 maart 2026
Paul Mildred at the Wessex gate retail…
Paul Mildred at the Wessex gate retail park in Poole was extremely helpful. He didn’t pressure us but was around to give advice and assistance when needed.
12 maart 2026
Review zonder uitnodiging
You’re always giving a good service, furniture excellent
You’re always giving a good service. Always been happy to buy my furniture with you.👏👏
11 maart 2026
Review zonder uitnodiging
Really helpful staff and an efficient…
Really helpful staff and an efficient service
11 maart 2026
Review zonder uitnodiging
Good service and help with bed selection
Good service and help with bed selection followed by very helpful delivery drivers who set up bed in a room with relatively difficult access
11 maart 2026
Review zonder uitnodiging
A happy experience
A very relaxed atmosphere, no pressure at all from Andy who offered us a drink, then left us to browse.
9 maart 2026
Very friendly and helpful would…
Very friendly and helpful would definitely recommend to my family and friends to use furniture village.
9 maart 2026
New furniture
A helpful and informative guide of possible armchairs and sofas on show, and was shown a really good selection of options to suit our needs, the overall experience and offers given made the experience and subsequent purchase an overall good shopping experience. We would recommend the Poole store for any future purchases.
4 maart 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.