Furniture Village - Solihull Reviews 

We had a fantastic experience at the Solihull Furniture Village branch!

From the moment we walked in, Alex made us feel welcome and completely at ease. He was incredibly knowledgeable, helpful, and took the time to answer all of our questions without ever making us feel pressured. He made us coffee and even gave us cookies at the end of our visit.

What really stood out was how fun and enjoyable he made the whole experience. Buying furniture can sometimes feel overwhelming, but Alex's friendly personality, great sense of humour, and genuine enthusiasm made it a pleasure. His advice was spot on, and he helped us find exactly what we were looking for.

Outstanding customer service from start to finish. A huge thank you to Alex- we'll definitely be recommending the Solihull branch to friends and family!
Thanks,
Lucy & Chris

We had excellent service from Khush at the Solihull branch. He wasn't pushy just left us to browse, then answered our questions when we had made our choice. Definitely will recommend to friends and family.

We had very specific needs in our bedroom furniture and was really struggling to find something that was the right size, colour and style. It was only with the help of Leon that we found the perfect one. He was very patient, making suggestions and giving us ideas of what might work. He knew the range well and only with his patience and understanding of what we were looking for did we find what we wanted

Kush was excellent at ensuring that we were happy with the product we chose, making sure that our decision to buy a particular sofa and a bed frame will give us a great experience and longevity of use.

What a great find! After checking out other sofa shops we discovered Furniture Village… and I’m so glad we did. Thanks so much to Kush and his team for making this such an enjoyable experience. He was extremely helpful, able to answer all our questions and make really useful suggestions. No pressure selling whatsoever! We are extremely happy with the service provided and very happy with our purchase.

Amer at the Solihull branch was fantastic and remembered us from our last purchase. Always helpful without being pushy. Excellent customer service as always, thank you.

We came into the store today looking for furniture, and Khush took great care of us. He was friendly, knowledgeable, and made the whole shopping experience easy and enjoyable. We really appreciated his excellent customer service

Aamir was very professional , helpful but also very considerate and not pushy . He took time to explain the working of the table that I purchased. Didn’t push to upsell 6 chairs instead of the 4 I actually required. , for me this was important, he listened to my requirements . Because of his courtesy I actually ended up buying the extra cover , again he didn’t try the hard sell a lot of store staff do , for me this approach worked better.

We had a great experience at Furniture Village thanks to Mr Khushi. We purchased a king-size bed and mattress, a double bed, two sofas, and a dining table with chairs. He was friendly, knowledgeable, and never pushy, taking the time to help us choose the right furniture for our home. Excellent customer service from start to finish. Thank you, Mr Khushi we’d happily recommend both you and Furniture Village!

Mez was very welcoming & freindly. He was also great in helping me pick the right sofa. Great customer service.

Amazing service

our shopping experience was very good. We got everything we needed in one go. Leon was very helpful meeting our needs. And understood what we was looking for.

Very good customer service. Our sales consultant Mezzan was extremely knowledgeable and answered every question we threw at him.

Wonderful sofas. Very happy!! Delivery was brilliant. Delivery men were fantastic. Thank you!!!

Great range of sofas and beds. Lovely and practical set up. Staff were lovely. Special thanks to Kush who looked after us during our visits. He was friendly, helpful and professional. He advised us on the best sofas to suit our needs and ensured we were satisfied with our purchase.

Kush was brilliant in helping us get our dining table and chairs.

We’ve been looking for ages but he explained it all perfectly.

Paul Jackson was extremely helpful. He gave us our space but was there whenever we needed any information.

I needed a sofa in a hurry, the chap in the store (sorry can’t remember his name) was really helpful and found a customer return sofa that was just what I needed. He gave us option to collect it from the warehouse and ensured it was ready for us when we got there.

Very polite clearly spoken and helpful