Future Family Reviews 

549
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having a qualified nurse was very helpful to have you as a sounding board and support. I was able to ask random questions instead of Google rabbit hole. The support of someone else was really me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company has been so wonderful to work with. Right away we were assigned Alexis as an initial loan consultant and she made the process so easy and clear to understand. She worked with me to create... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stephanie was amazing to work with. Her guidance and insight helped ease my anxiety so many times through this journey! Sometimes my IVF clinic took days to respond to questions. I only had to wait a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m so grateful for Stephanie!! She has been my own personal cheerleader and resource throughout this entire experience. I can ask her anything, reach out any time, vent, cry, celebrate - she’s got it... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheid en medisch

Informatie afkomstig van verschillende externe bronnen

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

549 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(549)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Experience

Ryan T was incredibly helpful with explaining the financial process, answering all my questions and putting my mind at ease. Every fertility journey is different but I think a common theme is worrying about the cost. Thanks to FF and Ryan, it’s one less thing on a very full plate.

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ryan T >>>

IVF is stressful as it is but future family is not! I have nothing but great experiences thus far.
Ryan T has literally been a life saver -
We were in a rush to get everything figured out with our clinic and he didn’t stop until it was completely sorted out! Never made us feel like we were an inconvenience, super fast response times, and truly was nothing but helpful

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ryan T. is the best!!

Originally, we signed up with Future family to help us with IVF payments. It turns out, we are in a mandated state for IVF coverage with insurance, and didn’t need the loan. Canceling our loan was so easy. I was nervous and scared we wouldn’t be able to get out of it— but Ryan T. was SO helpful in letting us know that we should make the best decision for us.

29 december 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Thank you Curtis!

I found Future Family through my IVF doctor. Once I applied, I was connected with Curtis to complete the loan process. Curtis was super helpful, friendly, and knowledgeable throughout the entire process! He really made this part of the IVF journey a lot easier for my husband and I. He was very responsive whenever we had any questions and seemed like he genuinely cared. I would have given this review 5 stars, but I was disappointed with the rates at Future Family. They promote 0% APR, but it’s near impossible to even come close to that. My husband and I make decent money and we both have fantastic credit, but we ended up with 9.24% APR. I thought we would’ve at least been close to the 0%. It was pretty disappointing. Other than that, the service was great, and Curtis was amazing.

7 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Caring & Compassionate Loan Services

My wife are I will be doing our second IVF cycle. Funding fertility services is pretty rough, but Curtis and the crew at Future Family have given us hope. Frankly, going through IVF is extremely taxing. Fortunately for us, we reached out to Future Family and they hooked us up with Curtis to help get us approved for a loan. Within two minutes on the phone, I could easily tell that Curtis is a genuinely kind and caring person. He was able to guide me through all the hurdles related to financing our family's project as well as ease my mind. And most importantly, Curtis is super accessible! He always responds and reaches out when necessary. Curtis is advocating for You!

23 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Added on stress

I just started my loan and I did not realize it was on automatic payments. I sent in an additional payment by accident and they would not stop the pending transaction.. right around holidays and with everything else that goes on with IVF.. very stressful and they were not accommodating whatsoever. Very disappointed since they advertise they truly understand the process of IVF and the stress.. well thank you for adding on to my stress and financial situation with a duplicate payment that was an accident. Any company should be able to cancel duplicate charge when in the pending status and that is per my bank.

18 december 2023
Review zonder uitnodiging
Logo Future Family

Antwoord van Future Family

Hi Kelly, thank you so much for taking the time to leave your feedback. First and foremost, we sincerely apologize for the added stress you are feeling. Finances are important year round and especially during the Holiday season. Please know that we will do whatever it takes within our power to make this right.

Additional payments from our Patient Dashboard are self serve and this specific action from the Dashboard is to make a payment in addition to your existing monthly payment. In an effort to notify our patients with the right information, we intentionally placed a Disclaimer Note above the submit button, and to ensure its continuously made obvious to our patients we will absolutely work to improve the message.

To help reduce any stress or inconvenience, we would be more than happy to issue a refund of the payment request once the funds land!

Please contact us at clientsuccess@futurefamily.com if you would like to discuss this further.

Beoordeeld met 5 van de 5 sterren

My coach that I had was amazing

My coach Laura that I had was amazing! She was the best fit for me. She listens, always got back with me, and always kept it honest. This process can feel lonely and it doesn’t have to be. Very happy and grateful for my experience with Future Family and my coach Laura :)

14 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ryan With Future Family is the Best!!!

I personally had the best experience on my fertility journey with Ryan from Future Family! He answered all of my questions from the first moment we talked. He absolutely made the journey to motherhood less burdensome and reduced stressful situations with his quality customer service and assurance. He goes above and beyond the call duty to ensure that the client’s needs are met in accordance to their company’s policies and standards. He values honesty, clear communication, integrity and respect for those that he passionately serves. I was skeptical about what my experience would be like, but Ryan exceeded all of my expectations. I would highly recommend working with Future Family, especially working with Ryan, with anyone on their fertility journey!

21 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Curtis rocks!

Curtis was enthusiastic, patient and super helpful throughout our loan process. It’s not ideal to have to turn to financing to help you through IVF amongst all the other stress that infertility brings... But, I am thankful for the assistance and expertise that Future Family provides.

13 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Curtis and Future Family are amazing

I can’t emphasize how amazing our experience with Curtis and future family was. It is a complicated time in a persons life. Curtis handled the whole situation with compassion and care. Future family had a reasonable rate and terms on the loan making it an easier decision. I recently sent pictures of my daughter to Curtis as well because of the connection we made during the process. Thank you so much Curtis!

20 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Future Family - Perfect for our Family!

Future Family is a really great organization that really cares about their clients. They strive to make the financial part of the process as simple as possible since there’s so many other things to worry about. I specifically want to shout out Ryan T for going above and beyond in helping us. Every organization should have a Ryan T representing them.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars for Curtis F. and Future Family!

Our experience with Curtis F. from Future Family was so positive!

Curtis’ customer service, empathy, and exceptional solution oriented / critical thinking skills truly helped craft a personal plan for our fertility needs. We feel taken care of and in the best of hands with Future Family.

A very special thanks to Curtis F.

8 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

H1b visa holders - No luck!

I was asked to have an active H1B visa for the entire duration of the loan term. Looks like Future Family supports only Residents/Green Cards. H1b (H1B visa at least 2 years validity) holders, so apply Future Family application if you have visa validity at least 2 years else your application will not be approved.
Not a great experience!

5 december 2023
Review zonder uitnodiging
Logo Future Family

Antwoord van Future Family

Hi Ajay, thank you for taking the time to leave your feedback. We value your input, and we are very sorry you didn't receive the outcome you were looking for. Please know that we still have some options to work with!

It is our goal to help all patients move forward with care. We aim to deliver an exceptional experience and are proud to offer our Friends and Family plan. If you have a loved one that would be willing to partner with you on your fertility journey and take out a loan on your behalf, please let us know or you're welcome to return to our website and find our Friends and Family plan within the "Services" tab to learn more.

Our team remains available to you as you need them and would be more than happy to assist in any way we can.

Beoordeeld met 5 van de 5 sterren

Amazing people, amazing company

I could not be happier that we chose Future Family for our fertility loan. We are just beginning the process, but Curtis is so helpful and patient. He has taken what could be a stressful aspect (finances) of an already stressful situation (infertility) and made it as worry free as possible. Thank you Curtis and Future Family for supporting us on our journey!

30 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Future Family far exceeded our…

Future Family far exceeded our expectations for fertility financing and fertility coaching. We were provided a phenomenal rate for our loan and had great communication throughout the entire process. We also felt the added bonus of the included fertility coaching was extremely helpful and encouraging throughout our journey.

26 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jackie

Future family has been great for our journey. We went online and started the loan process and Jackie contacted me with in a few hours. After such a hard time with everything related to infertility it seemed to be bad news on top of bad news. Jackie came to the rescue with her positive energy and answered all the questions I had. We are just in the beginning of our IFV journey but Jackie has been the first glimpse of light we have had this far. A big thank you to everything you all do and being a big part in helping so many couples dreams of a family come true!

20 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Future Family was fantastic

Our fertility coach (Stephanie) was fantastic, well worth the money and made our entire IVF experience much smoother and pleasant. She was available for all forms of electronic communication, and always responded within her working hours. Our loan specialists (Curtis) made it very clear exactly what our options were, what the loan details were, and walked us through every step of the process, and assisted us when we needed to increase our loan size. We always felt like we were dealing with friends that genuinely wanted the absolute best outcome for us through our IVF journey. We would highly recommend them, and will be returning in the future for our next IVF round!

3 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best company and financial support!

Not only is FF's mission important and amazing, but their customer service is unparalleled. They're so personable and helpful. I've had such a great experience with them so far! Simple terms, plenty of support, and I love the fact that they have RN's who can help you with medications, etc. Amazing company and support system!

30 oktober 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer