We visited FW Homestores in Caerphilly today to buy a bed and mattress, and we had a fantastic experience. A special thank you to Tom, who was extremely friendly, helpful and patient. He took t... Toon meer
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From the moment we entered the Barnstaple store there no pressure from sales staff. Just a warm friendly greeting & info regarding the extra discount on items. When we made our choice Alex was very... Toon meer
Bedrijf heeft geantwoord
Tim from the Cardiff store was incredibly helpful, kind, and knowledgeable. He made the whole experience easy and enjoyable, and helped us find a dining table and chairs that we absolutely love. We’re... Toon meer
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We were delighted with the service we received from the team at the Barnstaple store, especially Dave. We phoned and made enquiries about sofas, and he took the time to talk us through the options... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Beddenwinkel
- Slaapkamermeubilair winkel
- Meubelaccessoires
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Contactgegevens
Riverside Road, EX311QN, Barnstaple, Verenigd Koninkrijk
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,8
Uitstekend
6K reviews
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Tracey was friendly and super helpful
Tracey was friendly and super helpful. Couldn’t do enough for us.
27 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tracey provided such friendly and helpful service during your visit.
It’s great to know she went above and beyond to assist you and ensure you had a positive experience.
We truly appreciate your kind words and will be sure to pass your compliments on to Tracey.
Thank you for choosing FW Homestores, and we look forward to welcoming you back again soon. Team FW Homestores
David Littlejohns at Barnstaple shop…
David Littlejohns at Barnstaple shop was a great help. Instore experience was good.
27 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear David Littlejohns was such a great help during your visit to our Barnstaple store.
It’s wonderful to know you enjoyed your in-store experience and received the support you needed.
We truly appreciate your kind words and thank you for choosing FW Homestores.
We look forward to welcoming you back again soon. Team FW Homestores
Visited the store in Caerphilly…
Visited the store in Caerphilly yesterday and was approached quite quickly by Tom who was very helpful but not pushy, he left us alone to view the extremely large stock before coming back to explain certain details about the products on offer. All in all a very pleasant experience. Placed an order hopefully it will prove just as pleasant experience when the goods arrive.
25 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tom provided such helpful and professional service during your visit to our Caerphilly store.
It’s great to know he struck the perfect balance between being available to assist and giving you the freedom to browse our extensive range at your own pace.
We’re pleased you found the experience enjoyable and that his product knowledge helped you make your decision with confidence.
Thank you for placing your order with us, and we hope you’re just as delighted when your furniture arrives. Team FW Homestores
Tom in Caerphilly really helped us get…
Tom in Caerphilly really helped us get to a quick decision despite the heat. Am so excited for my new delivery in two weeks! 😁
26 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear Tom provided such helpful service and made your shopping experience easy, even in the warm weather.
It’s great to know he helped you make a confident decision and find exactly what you were looking for.
We’re just as excited for you to receive your new furniture and hope you’ll be delighted when it arrives in the next couple of weeks. Team FW Homestores
David
David - Barnstaple
Thank you so much for excellent service so glad to shop
21 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear David provided you with excellent service during your visit to our Barnstaple store.
It’s wonderful to know you had such a positive experience and were glad you chose to shop with us.
We truly appreciate your kind words and look forward to welcoming you back again in the future. Team FW Homestores
Great options
Great options. Tim was very helpful until i do the purchase. Thank you
21 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear you were pleased with the range of options available and that Tim was so helpful throughout your purchase journey.
It’s great to know he provided the support and guidance you needed to make your decision with confidence.
We truly appreciate your kind words and thank you for choosing FW Homestores. Team FW Homestores
Excellent customer service
Tracey at the Newport store was incredibly friendly, knowledgeable and helpful. We visited yesterday and bought a wardrobe, two chest of drawers and a chair. Lovely store, which is very well presented. We will definitely visit again and recommend.
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tracey provided such friendly, knowledgeable and helpful service during your visit to our Newport store.
It’s fantastic to know you found the perfect furniture for your home and enjoyed browsing our well-presented showroom.
We truly appreciate your kind words and recommendation, and we’re thrilled to hear you’ll be visiting us again in the future.
Thank you for choosing FW Homestores. Team FW Homestores
Martin at Barnstaple was very helpful
We were greeted when we walked in the door and left to browse on our own without being pushy. Martin at Barnstaple was very helpful when we needed info and let us know the current offers.
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you received a warm welcome and enjoyed being able to browse at your own pace without any pressure.
It’s great to know Martin was on hand when needed, providing helpful information and keeping you informed about our current offers.
We truly appreciate your kind words and are pleased you had such a positive experience at our Barnstaple store. Team FW Homestores
Great first visit
First time for visiting this store and Martin at Barnstaple was very attentive and helpful. Would definitely go back
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear your first visit to our Barnstaple store was such a positive experience.
It’s great to know Martin was attentive, helpful and made you feel well looked after throughout your visit.
We truly appreciate your kind words and are thrilled to hear you would happily return in the future.
We look forward to welcoming you back again soon. Team FW Homestores
Dealt with James
Dealt with James, brilliant salesman, very polite, friendly and helpful. Would absolutely recommend this shop and him
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear James provided such polite, friendly and helpful service during your visit.
It’s great to know he made such a positive impression and helped make your experience an enjoyable one.
We truly appreciate your recommendation and your kind words about both James and the store.
We look forward to welcoming you back again soon. Team FW Homestores
Great customer service from Martin!
Visited Barnstaple store today looking for a mattress and Martin showed us a couple of options that matched exactly what we wanted. And there is an extra 20% off sale items too, which was an unexpected bonus! Mattress (super king) was half the price of one we'd viewed at a well-known bed company, including delivery and taking old mattress away. Will be back - have a dining table in mind next...!
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Martin helped you find a mattress that perfectly matched your requirements and provided such helpful service during your visit to our Barnstaple store.
It’s fantastic to know you were pleased with the value available, including the additional savings and the convenience of delivery and mattress removal.
We truly appreciate your kind words and are thrilled that your experience has inspired you to return for a dining table in the future.
We look forward to welcoming you back again soon. Team FW Homestores
Helped by an amazing staff member…
Helped by an amazing staff member called Ryan. So helpful and friendly. Very nicely laid out homestore. Found the perfect electric recliner for my mother and a great deal from Ryan. Thank you guys
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Ryan provided such friendly and helpful service during your visit.
It’s fantastic to know he helped you find the perfect electric recliner for your mother and secured a great deal for you.
We’re also pleased you enjoyed the layout and atmosphere of the store.
Thank you for your kind words and support – we hope your mother loves her new recliner. Team FW Homestores
Excellent customer service from Ryan in store!
We’ve placed two separate orders in store and on both occasions were assisted by your store colleague Ryan. We found Ryan to be very friendly and helpful in making our choices. He was also very knowledgeable about the products. 5 stars Ryan! Thank you!
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Ryan provided such friendly, helpful and knowledgeable service on both of your visits.
It’s great to know he helped you make the right choices and made the ordering process an enjoyable experience each time.
We truly appreciate your continued support and your kind words about Ryan.
5 stars from us as well – we’ll be sure to pass on your praise. Thank you! Team FW Homestores
Tori Sofas from Barnstaple
We bought 2 Tori Sofas from the Barnstaple store (12) this morning from sales assistant Martin. We are very pleased with the purchase and can't wait for delivery - lead times are quicker than expected, and Martin was very helpful. Thanks.
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you’re pleased with your purchase of the Tori sofas and that the delivery lead times exceeded your expectations.
It’s great to know Martin provided such helpful service and made your experience at our Barnstaple store an enjoyable one.
We truly appreciate your kind words and hope you’ll be delighted with your new sofas when they arrive. Team FW Homestores
Kenny was a delight today
Kenny was a delight today! Offered a free bottle of water whilst we browsed the store.. no pressure given at all.
Very easy shopping experience.
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Kenny made your visit such an enjoyable experience with his friendly and welcoming approach.
It’s great to know you felt comfortable browsing at your own pace without any pressure and appreciated the thoughtful touches along the way.
We truly appreciate your kind words and are pleased we could make your shopping experience so easy and enjoyable.
Thank you for choosing FW Homestores. Team FW Homestores
Tracey is always smiling
Tracey is always smiling, extremely helpful.
We go there because we know we recieve the best of service
20 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear that Tracey consistently provides such friendly and helpful service.
Her positive attitude and dedication to our customers truly make a difference, and it’s lovely to know she has made such a lasting impression.
We’re especially pleased to hear that the excellent service you receive is what keeps you coming back.
Thank you for your continued support, and we look forward to welcoming you again soon. Team FW Homestores
Hadfield Road Cardiff Store. Ryan the sales man very helpful and…
Ryan the sales man very helpful and attentive. Excellent service.
19 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear Ryan provided such helpful and attentive service during your visit.
It’s great to know he made your experience a positive one with his excellent customer care.
We truly appreciate your kind words and thank you for choosing FW Homestores.
We look forward to welcoming you back again soon. Team FW Homestores
Heart of gold Kenny brilliant fantastic…
Heart of gold Kenny brilliant fantastic store thank you for everything
19 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Kenny made such a positive impression during your visit.
Your kind words about his helpfulness and friendly nature mean a great deal, and we’ll be sure to pass them on to him.
We’re also pleased you enjoyed your experience in store.
Thank you for your support, and we look forward to welcoming you back again soon. Team FW Homestores
Tom in the caerphilly store helped us…
Tom in the caerphilly store helped us find the perfect sofa & made us feel at ease! Thank you for all the help & helping us order our dream sofa!
18 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tom helped you find the perfect sofa and made the whole experience feel comfortable and enjoyable.
It’s great to know his support and guidance helped you choose your dream sofa with confidence.
We truly appreciate your kind words and hope you’ll love your new sofa when it arrives.
Thank you for choosing FW Homestores. Team FW Homestores
Nice place with warm staff
I was attended to at the Newport store by Tracy. She attended to me nicely and was polite and kind in answering all my questions. Very warm and have a good customer relations
18 juni 2026
Review zonder uitnodiging
Antwoord van FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear Tracy provided such warm, polite and attentive service during your visit to our Newport store.
It’s great to know she took the time to answer all your questions and made you feel welcome throughout your experience.
We truly appreciate your kind words and are pleased that Tracy’s excellent customer care left such a positive impression.
Thank you for choosing FW Homestores. Team FW Homestores
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