Gamers247 Reviews 

457
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Bought a couple of games so far, a good experience and received my code in under 30 minutes. However, I did receive a replicated code and could not download the game. I contacted customer service, fol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Videogamewinkel
  2. Kansspelaanbieder
  3. Softwarebedrijf

Geschreven door het bedrijf

PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

457 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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3,3

Alle reviews

(457)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Civilisation VI

Having paid for Civilisation VI I have found it impossible to download this

16 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Why do we always have to remind people to have some common courtesy and contact us first with your issue we have contact information on our website and our contact email is sent out with every purchase there is zero excuse for it! This goes the same for download instructions they are provided on the product page prior to purchase and a link to them is included with the purchase.

Beoordeeld met 5 van de 5 sterren

excellent

excellent and quick service

16 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thanks for the review customer :)

Beoordeeld met 4 van de 5 sterren

Would have given 5 stars had the key…

Would have given 5 stars had the key arrived within 20 minutes as advertised, took around 1hr 15min to arrive

14 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Sorry for the delay it sometimes takes longer than the guide times to process an order as all orders are processed manually to prevent fraud.

Beoordeeld met 4 van de 5 sterren

Upgrading old software

Having bought a new computer I wanted to install some old wordprocessing software that I had a lecence for which would no longer activate the package. Having to purchase a newer version of the software I found this site offering the best price for a suitable version which was quickly installed and activated.
Many thanks.

12 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you for the review Peter we are glad we were able to provide a solution for you.

Beoordeeld met 5 van de 5 sterren

Great site

Great site. Got my code for the sims expansion in a few minutes. Really glad I found the site.

12 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you for the review and your kind words Mel :)

Beoordeeld met 1 van de 5 sterren

Never even received the game

2 september 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Because you did not do us the courtesy of contacting us prior to leaving this review you leave us no choice but to post a screenshot of your order proving that it was dispatched to your given email address as advertised within 12 mins of you placing it;
https://i.gyazo.com/e03c32475aa2236d531265e734022591.png

Beoordeeld met 5 van de 5 sterren

5 stars: Excellent

Ordered a steam code which I received in minutes. Code worked 100%. Excellent

15 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

What an amazing review John, thank you :)

Beoordeeld met 5 van de 5 sterren

First time using Gamers247

First time using Gamers247 and I was quite hesitant as I had never heard of them before so I checked other peoples reviews on here and decided to give them a shot. It took around 15 minutes to receive my code and it is currently installing with no issues. Overall I’m really happy with the ease of purchase, quick delivery and of course the money I saved.

I have never left a review for a company before but after being hesitant myself I hope my experience can help someone else decide on if they want to use Gamers247

10 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you Lewis for taking the time to leave us a review, every single one helps :)

Beoordeeld met 5 van de 5 sterren

So happy I found this website

So happy I found this website, I always check here before purchasing games now! :D

7 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thanks for the review :)

Beoordeeld met 5 van de 5 sterren

Had never used site before so was a…

Had never used site before so was a little unsure. But my code was sent really quickly & the price was fantastic. Will definitely buy from them again.

7 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you for the review Allen, come back anytime :)

Beoordeeld met 5 van de 5 sterren

Fast delivery and best price I could find!

First time buy from G247, it was swift, professional and easy. No hidden region fees or "seller contribution fees", what you see is what you pay.

Thanks for making it simple G247!

6 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you for the review Darren and pointing out our price promise so many companies in our industry as you say advertise one price then when you go to check out will add on additional fees.

The price you see on our website is the price you pay!

Beoordeeld met 1 van de 5 sterren

SCAM Provided a code that was already…

SCAM Provided a code that was already used

As title stated purchased a game key and was informed by steam that the key is already in use with another account, leading me to believe the codes have been obtained through nefarious methods.

Update rather than sort the issue out they would rather take umbrage with this review :

"That's not how it works nor do we appreciate the slanderous review you just left considering we have been in communication and are trying to sort out the issue."

No solution has been given.

Now I have been accused of blackmail CS is a joke.

Now they want me to provide full screenshots of my steam to prove that I'm not scamming them! I keep posting updates because the complaint keeps growing they have requested I send them a screen shot of my redemption history for arma 3 (the game the gave me a key of someone else has redeemed.) I provided a redemption history of that included the numerical/alphabetical range 1- b including the entire a section where arma 3 would reside and redemption history back to 2015!

You would think this would be enough but I am informed I must provide a full screenshot including my account info to a company who has given me a code someone else has redeemed.

They seem to be more bothered about the review here than the transaction they have messed up.

Update:

They have decided they will not be dealing with me anymore until I provide full screen shots of every game I have and my entire redemption history. Just look at the rest of their replies to negative reviews here its never their fault I know you want to save a little money but there is a reason it is cheap. Avoid this company like the plague.

Update Now I have emailed steam support who confirmed the code has been used (something the customer service had assured was not possible) a year ago but apparently I now need to provide my full transcript regarding this. Honestly exasperated with this attitude.

I would like to state that it is not my ego just the thought that a company should provide working codes, when told that it doesn't work the customer should not be expected to show the burden of proof I really don't feel comfortable sharing full screenshots to someone who has provided a code that has been used elsewhere.

Not everybody is trying to scam people like you are David.

5 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

It's difficult to provide an accurate reply at this time as the reviewer keeps changing it. We were only informed of an issue 1 hour ago and instead of providing the evidence that we requested to validate his claim he has decided to post a negative review.

--UPDATE--

When this issue was brought to our attention we emailed the buyer apologising and requested two 'full' screenshots to validate their claim, they sent two cropped screenshots omitting some relevant information. They then left this review slandering our company (which they have edited 8 times to date!) before we could even reply. They refused to send the requested screenshots instead opting to try and engage our support staff in an argument.

Today they sent a partial transcript from Steam stating 'a key' had been used on a previous date but it omits the part of the transcript where it states what the key was. We said as with the previous evidence request that we would be happy to replace or refund once they sent the full transcript showing that it was the key they purchased from us. Again they refused and again they are trying to engage our support staff in an argument.

We will state again that we are more than happy to replace or refund an order when the requested information provided however in this case so far the buyer seems more interested in engaging in an argument to satisfy their ego.

Beoordeeld met 5 van de 5 sterren

It works.

Paid. Received. Game on. Thank you.

3 augustus 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

You're welcome and thank you for leaving us a review :)

Beoordeeld met 1 van de 5 sterren

Can't get refund want cd not download

14 juli 2020
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

The product was advertised on Google as a download, it was advertised on the product page as a download and it was advertised on the checkout as a download. Yet we get a one-star review despite Jason's own admission by email that it was his mistake. ¯\_(ツ)_/¯

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