Gap Reviews 624

Ludzie, ja nie wiem, o co wam tu chodzi. Zwrot przebiegł bardzo sprawnie i pomyślnie. Nadałam na swój koszt, dostałam maila potwierdzającego zwrot, potem otrzymania zwrotu, w międzyczasie, gdy zadzwoniłam do Gapu, miła Pani wytłumaczyła mi jak, to u nich wygląda i po kilku dniach pieniądze miałam na koncie. Wszystko było okej.

veramente pessimo non saprei cosa dire sono andato con mio figlio per cercare dei pantaloni da ragazzo e non ho trovato nulla.
non ho parole per esprimere e descrivere la delusione e la rabbia non lo consiglio vivamente.

Tragedia. Nie zgodne opisy przedmiotu, nie wyraźna instrukcja zwrotu za który trzeba płacić co pierwsze słyszę by gdzieś tak było. Nigdy więcej

A fuir absolument!!!!!!!
Aucun mail de confirmation de commande, impossible de les joindre au téléphone ou par mail.
c'est une honte que le site apparaisse dans une recherche google en premier.

Nunca se hagan a ala tarjeta de crédito, pobres políticas de protección a la seguridad de datos, te cobran lo que no haz comprado y luego te hacen recargos, no te avisan de los resultados de las investigaciones y siempre buscan cobrarte de mas

Pour ceux qui pensent à venir habiter à Gap : franchement, n’ayez pas d’enfants et soyez déjà âgée. C’est une ville morte pour les jeunes. Aucun transport digne de ce nom, un bus toutes les 30 minutes (quand il passe), des cars Gap-Briançon aux horaires totalement aléatoires, pas de loisirs, quasiment aucun magasin (et ceux qui restent ferment les uns après les autres). Niveau activités, c’est simple : y’a rien, et quand enfin y’a quelque chose, c’est blindé. Même les fêtes sont inexistantes : un carnaval par an si tout va bien, et c’est tout. Bref, si vous cherchez une ville dynamique pour votre famille, fuyez. Gap, c’est bien si vous aimez l’ennui et le calme extrême.

If you have an issue with someone at the customer service phone number- Good Luck! According to them, they are "supervisors" and they will tell you there is noone in a position above them. So if you have an issue, there is noone to solve it, and noone to report it to. GAP Should be aware of this, And so should anyone planning to shop there. They're UNhelpful, Rude, And Ask questions about your personal life that are inappropriate. Once upon a time Gap was a good brand. Not anymore. Their quality has gone down, and their prices have gone up. And the customer service when you call is horrendous, and it's the reaon i will no longer spend my money with them. I would never advise anyone I know to shop at a store with phone representatives so arrogant that they block you from speaking to Real Management if you have a problem. Clearly retaining customers isn't what they care about. There are Many Many places to shop, without having to deal with such people. And I can see why many websites show the ratings so low for the company. And most of those ratings are because of experiences with their employees.

I have never before had a problem with Gap jeans; the sizing (29/30) has always been fine. Not this time. I ordered a pair of size 30 jeans in the sale but they were TINY, at least a UK size 8. I will have to return them - at extra cost to myself, of course.

Whatever you do, do not buy anything from Baby Gap that is not clothing… they do not stand behind things like a bassinet. I eventually gave up getting a refund for a damaged bassinet and lost $115 because of a damaged screw….it was literally the worst customer experience I have ever had and their “Dropship” team was a disaster….

Gap is a terrible store with very unfriendly customer service! I needed to return at item in NEW CONDITION because it was a size too small, but I got ripped off with their “30 day return policy”, which is absolutely ridiculous! I have shopped at other stores such as American Eagle and Dillard’s which have very good customer service and I was able to get the product returned EASILY, whether it was returned in a month or more! No issues! But Gap is a scammy company with terrible policies! Even worse, you will be hung up by customer service when you call about an issue! Very rude! Every employee I have been “assisted” by has been rude and/or inexperienced! I will NO LONGER shop at this terrible cheap store EVER AGAIN!

Comme les autres, j’ai été arnaqué !
J’ai fait une commande en janvier que j’aurais dû recevoir en mars! C’est marqué signé et reçu alors que je n’ai rien eu ! Ils m’ont indiqué qu’ils me renvoyaient un colis ! Et une nouvelle fois, c’est marqué signé et reçu ! Sauf que ce n’est pas le cas et je suis présente chez moi tous les jours ! Et ni la poste, ni les voisins ont le colis bien évidemment ! Une grosse arnaque ! Une honte !

Vergognosi! Ho ricevuto solo una parte del mio ordine e dopo 10 giorni non so dove siano gli articoli rimanenti.

30 day return window is too short. Also no exchanges for credit. Scammy company, i would avoid

Jag köpte en tröja med på Gaps hemsida i Sverige, men när betalningen gått igenom stod det att pengarna istället var skickade till en kines och tröjan kom inte fram. Köp inte av Gap som allierar sig med scammers!

Commande le 19/11/2024
Colis jamais reçu
Après 9 mails au service client, aucune réponse
Site frauduleux qui doit être dénoncé

I would like to cancel my order because you are partnered with scammers at Super.com.

I saw a popup in your app offering a $20 cashback, but it turns out it's not cashback at all—it’s a subscription! There was no mention of this anywhere.

To unsubscribe, I was required to call them because the “we are sorry to see you go” button is a fake. It's a deceptive way to get my money under the guise of a "misunderstanding." They have already charged me for a "trial," and now they refuse to delete my account, along with all my payment details.

I trusted you as a customer, but this feels like a complete fraud.

I bought 3 pairs of CashSoft Joggers as Christmas Gifts and they were terrible quality. After one wash all 3 were badly pilled and unwearable. I called Gap and they said I could return them if I was unsatisfied with the quality. They then sent them back to me indicating they could not refund me because they had been worn/washed. I called and talked to a Manager, who told me to send them back for another assessment. They sent them back to me again, saying they had been worn, and they were now a late return. Talked to a Manager again, and they said there was "nothing they could do". I will never buy anything from the Gap again - their quality is declining and they don't stand behind their products.

Arnaque ! J ai passé une commande début décembre 2024 ! Livraison sous 8 - 15 jours.
Apres de multiples relances et un suivi qui indique un départ le 14 dec : Jiangmen City, collected arrivé soit disant le 6 janvier sur Paris.
Colis jamais reçu, service après vente pour réclamation nul ! Vous indique de voir avec la poste !! D envoyer une photo du problème !!! Passez votre chemin ou vous perdrez votre argent

I am so done with this store and I want to share what happened to me recently. I always shop at the Gap inside and online. I was excited to see the particular colorful turtleneck and not to mention the price (nice sale) i received an email stating my order was delivered. I got home nothing was outside my door. I called the man with a slight language barrier saying som one took a picture. My response was i didn't get the picture. He tells me
to wait 72 hours. I was offended that them to treat me like i was a liar or something. The best customer service should have been totally different. I decided i wont call back nor will i ever shop there again. Be cautious you wont get yiurnstuff nor your money back.The gap is ruthless.
I'm boycotting this store!!

Stanowczo odradzam. Od 11 grudnia 2024 toczy się sprawa zwrotu towaru. Twierdzą, że nie dotarła do nich przesyłka zwrotna, ponieważ została wysłana na błędny adres (podany w regulaminie zakupów zamieszczonym na stronie sklepu) i odmawiają zwrotu pieniędzy. Skandaliczny sposób traktowania klienta. Sądząc po recenzjach jest to standardowe postępowanie tego sklepu. Nigdy więcej nie skorzystam z ich usług.