I ordered a tee shirt and when I received it, I owed an additional $6.01 for postage. I know when I ordered it, I paid for shipping. This is ridiculous. I, like the other reviewers on this page, wi... Toon meer
Bedrijf heeft geantwoord
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I ordered a tee shirt and when I received it, I owed an additional $6.01 for postage. I know when I ordered it, I paid for shipping. This is ridiculous. I, like the other reviewers on this page, wi... Toon meer
Bedrijf heeft geantwoord
Ordered a t-shirt and received an empty cardboard envelope. UPDATE: I received the replacement shirt with no problems, Debated a 3 star or 4 star and decided that I will go with a 4 star because the... Toon meer
Bedrijf heeft geantwoord
Stop enabling the blatant scammers using your platform. Dont tell me to report them. If you can't spot them, seeing as a 4 year old could spot them, then one would assume you are complicit. Her... Toon meer
Bedrijf heeft geantwoord
I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Bo... Toon meer
Bedrijf heeft geantwoord
GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.
Salt Lake City, Verenigde Staten
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Contacted seller with a question of where my order was. Got a reply same time mine was sent. Reply stated not send any more question as it would delay service. Got email that they were being shipped and date to expect.
Quality was great and t-shirts arrived 3 days early. Can't thank them enough for thier customer service.
Thank you
Paul Ellinwood

Antwoord van GearLaunch
Scammers use this website's platform for selling copyrighted materials. You have violated infringements by using our trademarks and merchandising our protected logos. Cease immediately and stop extorting customers on our online pages by misrepresentation.

Antwoord van GearLaunch
Nice quality t shirt true to size and would definitely order more in the future.

Antwoord van GearLaunch

Antwoord van GearLaunch
So happy with the customer service I received the company went above and beyond I am truly grateful and happy and I will definitely be a return customer

Antwoord van GearLaunch
Ordering online is Always a Crap Shoot
But the T-shirt I ordered is not only AWESOME! The turnaround time was great as well! Couldn't be Happier!

Antwoord van GearLaunch
Ordered wrong item. Was quick to contact me. Refunded my money in a timely manner.

Antwoord van GearLaunch
I've been wanting to get my Dad shirts of the ships that he was on when he was in the service.
I am so excited.
This is such a great idea!@
Thank you. My Dad is next to impossible to find a gift he will truly enjoy. These are perfect.

Antwoord van GearLaunch
Calefist.com is a top company with excellent customer service. I think they have the best communication going, and I would encourage customer hopefuls to try their service. Their products are quality too.
Charlene Lutes, Michigan

Antwoord van GearLaunch
I’m still waiting on My T Shirt! Where is it?

Antwoord van GearLaunch
Sent me a product without postage. it went back because I didn’t have the extra money at the end of the month. I live on a fixed income. So now I'm out $40 and no shirt.

Antwoord van GearLaunch
I wish I could give them zero stars.
My Order was placed on April 27, 2024
My credit card was billed on April 29, 2024
It is now May 12th, 2024, which 15 days since I placed my order, and 13 days since they charged my credit card. My products have still not arrived.
I have to say that this is pretty much the worst online shopping experience I've ever had. After contacting their support team on My 7th their response was simply a link to a webpage that I had already visited which had no new or relevant information concerning my order other than that it had been received.
Checking that webpage now it shows that I should receive my order on May 14th. Hey, that's only 17 days after I placed it and 15 days after they charged my card!
I consider this very unethical business practice. I think this is the first time ever that my card was charged by a company before the product was shipped.
With what I have experienced so far, I am skeptical of it arriving at all.
You may wish to stay away from this company.

Antwoord van GearLaunch
When I requested a refund I had no difficulty locating who to contact and was given the refund in a very timely manner. Thank you!

Antwoord van GearLaunch
This company has again allowed an overseas scam company to post items with a legitimate business logo in the US without permission of the US business. These scam businesses are attempting to recoup money for items they have no right to copy! Your automated response is the same for every review complaint. Change your logarithm and have actual people respond.

Antwoord van GearLaunch
Ordered an XL tee and was very satisfied that it was a good quality tee that was actually an XL size.
Shirt came in the time that was quoted and was able to track it's progress.
Very happy with the overall experience.

Antwoord van GearLaunch
What outstanding customer support/service! I made a mistake when ordering and didn't check the size before I submitted my order. ( totally my fault) The next day, when I realized what I'd done, I contacted vcgtee and was able to order my correct size with no hassle, and Kim was extremely helpful, friendly & professional (you're the best!) I'll definitely be ordering from this company again--people who care about their customer's satisfaction! THANK YOU--you are very much appreciated!

Antwoord van GearLaunch
Ordered a great looking shirt, but then had an issue with the package not being delivered and no shipping updates available. Contacted the company and they were right on it, verifying all the info, following up with me every step, and ultimately reprinting and reshaping the shirt which was as great as I had hoped. Fantastic customer service, and a really cool shirt!!

Antwoord van GearLaunch
I saw these Ts online and they did what they were supposed to, letting me know that a lady I admire has expanded her acting to doing music as well. Since music has been a big part of my life I had to have one. The artwork was good and not to Goddy...just right. However you have to keep in mind that colors really grab you when they are on a black background. I cannot wear black Ts in summer as I get too hot so I ordered mine in a light grey color. It just didn't grab me like the black background did. I though maybe they would use brighter ink on lighter backgrounds and maybe they will. My experience was positive as they took my advice when I explained that the colors washed out to me on a light background so they offered me another T free of charge and I can use my grey one for sleeping as it is comfortable. I let them choose the color and just told them to senfd a T that is light enough to be comfortable in hot weather yet dark enough to make the statement stand out on the T. They sent me the green T which is a good combination of light enough to be comfortable in all weather and yet the colors stand out much better than on the grey T. this company listens to their buyers and that is a great company. We compromised on the color and my artwork stands out much better now. They were not only easy to work with but genuinely cared about my happiness and satisfaction. I will do business with these people again and help any way I can as they are good people and well meaning!

Antwoord van GearLaunch
I ordered the "I am Ammosexual - I oil my guns with Liberal Tears" t-shirt and coffee cup. I got my cup quick but I contacted support inquiring about my t-shirt. They got back to me in less than 24 hours. As they asked, I waited a couple more days and did receive my shirt. They were on the ball. I would definitely order from them again.

Antwoord van GearLaunch
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