GearLaunch Reviews 299

Love them. Good quality. Fast service too.

A few weeks ago I bought 2 shirts and one of them got cut during shipping. I didn't put insurance on because I thought I didn't need it since the last times all went so smoothly. Well this time it didn't and it wasn't the seller's fault but USPS did the damage. I contacted the company to see if I could get another shirt and I was fully prepared to pay for it. Well, what a surprise I didn't have to pay a penny and the issue was resolve in less then 48 hours and that over the weekend. Now where does that ever happen!!! Even if you have been a costumer for quite sometime this just isn't the case. So thanks to Dana who was fast and right on the ball I got another shirt and it came quicker then predicted. I was totally blown away. This was such a great experience and hassle free. Thanks a million for such a pleasant experience.

I've only been working with GearLaunch for a short period of time. And it hasn't made a bit of difference! Every contact with them be it text, email, phone call etc has been handled with the greatest of respect, helpfulness and an, "I WANT to help you" attitude.
I can't give enough kudos to this company and their employees.
Don Whittecar
296 Meadow Road
Stevensville, Montana 59870

The was an error when I order my shirts. I inadvertently put the wrong size on my order. I emailed the company and had the error fixed. Everyone was great on the support team. Thank you for all you do to keep customers happy!

Ordering from Canada can be full of surprises with custom delays and costs. However, this went smoothly as GearLaunch had promised. I ordered the wrong size but GL agreed with their smiling service to replace the order at a reduced cost. Much appreciated and great service.

I was taken care of very promptly and professionally.

Made an error when I ordered, sent support an email. It was corrected the next morning! That's service! Thanks GearLaunch your team is excellent!

I received my shirts today and wasn't expecting them till Friday. I Love Them, the size is what I wanted and I was worried they may not be true to size, they're perfect. They're also a very good quality tee also which I was concerned about due to the price but hey, good job teeoddy.com. Thank you!!!

Please could you advice when the tshirt will arrive.Very good customer service Thank you.

I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Both Fernanda and the GearLaunch team were super helpful in fulfilling my request. The product was beautifully made and held a lot of happy childhood memories of his birth place. The tee shirt was extra special because of the long sleeves, quality material and softness of the product. The size (L) was a perfect fit for him. I will use GearLaunch again for future purchases. Many thanks to Fernanda in Customer Support for her professionalism and kindness. I greatly appreciated her follow through.

The customer support team was outstanding. Their help was immediate clear, concise and in plain international English.
I am an international customer of this company and their support became important as unfortunately my international status set off 3rd party parasite, trying to infiltrate my bank account.
Fortunately the support team were on hand to advise me on the best way to track my package from my end with order and tracking numbers.
Through their help I was able to find my way through, my package arrived, I'm thrilled by the products.
And as a result of the outstanding support the team offered I will definitely be buying more thing's through this sight, as I am assured that I will get my online purchase

I ordered two different Star Trek shirts in different colors. I received an email from the company that the shirts were no longer available in my selected colors, but that I could choose another color instead. Most companies would have just said the shirts I wanted were no longer in stock and would have cancelled my order. I was impressed that they took the time to offer me an alternative so that my order would still be processed. Great customer service!

I made a mistake on my order. It was in the evening on a Friday. I request a change of the order, and it was made within 30 minutes. Thank you!

I am so grateful for this company, I have tried to buy a certain insignia for my son. Infantry but could not find any. I was so happy to find a company that respects veterans. I have purchased clothing, phone cases, and I am so pleased with every aspect of my purchases. The ordering is easy, fast shipping and packaging is wonderful.😊

This company's customer service is top-notch. I ordered the wrong product and had to cancel my order. I expected to struggle getting a refund, but the customer service promptly refunded without phone calls or difficulty of any type. I certainly wish other companies could learn from your customer service

I recently purchased a t shirt from north myths thier customer support team are second to none they are really helpful and quick to respond to my query I would personally recommend them

Hi Isaac (Customer Service Team)

Thank you your professional work.
I failed my order because I choosed wrong size T-shirt, but the support team was helpful and kind, and I got a chance to order another size T-shirt low price without send back items.

Super Shirt , und ebenfalls ein super Kundenservice!
Jederzeit wieder !👍🏼

Got my t-shirt in about a week and a half which is cool because they are all printed to order. Paid for shipping with the order but when that mailman brought it I had to pay several extra dollars postage due. Contacted customer support. They apologized many times and asked for a photo of the receipt from the post office. Sent them that and was promptly issued a refund for that amount on my credit card. Kudos to Liz for all her help. You guys have earned my respect and repeat business.

I admired one of your tee shirts and commented that because I was retired I couldn't afford to buy one. Lo and behold I was sent a discount code and was given discount shipping. Then tragedy, porch pirates got to the package. I got that info to them and without a question they sent me another tee shirt.