Gemsmagic Reviews 37

Customers service very good, they always answer all my questions I have, I’m sure they might tired of answer me but they still be nice.
They make it exactly same as what you order of customize.
They made exactly same as you want.
Shipping faster.

My fiance and I have talked about finding a unique but classic ring for a long time now & he found the perfect combination here! I am absolutely inlove!

Absolutely love the quality and custom ring options with Gemsmagic! Maggie is fantastic to work with; very responsive with great feedback. I have ordered three custom rings and may need a few more. Highly recommend!

Gemsmagic provided a superb service for me! 5 stars! Their email communication was quick and informative. I had email updates on how my ring looked and when shipping would be. I received the ring ahead of schedule (I only adjusted the size).
The ring looked amazing! My fiancée is IN LOVE with in! I cannot be happier with my purchase.

The whole team that was in contact with me from purchasing the ring to them crafting it and then shipping it were very helpful and I had such a positive experience with them! The ring turned out amazing and my fiance was head over heels with the choice I made from Gems Magic!! It really was a magical experience shopping from this site and it made for a magical proposal

Super communicative along the process. Maggie answered all of my questions and the ring came faster than anticipated. The ring is beautiful and I was able to customize a lot of it. Highly recommend!

The experience was fantastic! I was able to express my preferences for the ring, and they were more than happy to share their suggestions and ideas throughout the process.

It's the most beautiful ring which I have which is my engagement ring!
It was done so wonderfully by the team even at a short notice of two weeks.
And it being so unique compared to other rings on the market makes me feel very happy.
Would recommend them to everyone.

Great customer service. Was able to custom order exactly what I wanted. Will be going back to order the wedding band.

I had a really wonderful experience with GemsMagic. The entire process was seamless. The rings arrived and they are absolutely beautiful! Thank you all so much!

Beautiful customised ring. Maggie was very supportive and help with ring changes, at every time she checked with me whether I was satisfied with final outcome.

I had an excellent experience from start to finish with GemsMagic, and I recommend that anyone do business with them. Maggie communicated well during the process, sending high-quality pictures and updates to ensure I got what I wanted. My fiancée wanted a non-traditional ring, and Gemsmagic had many exciting options. Pricing was another huge factor, so I liked that they provided premium materials across a wide range of prices to fit customers' values and budgets. I ordered the Trifolium Pratense Inspired Moissanite Engagement Ring on 5/13 and received it on 6/3, meeting the quoted turnaround.

The process was smooth, and everything was in perfect order. The custom-made jewelry is stunning and exactly what I wanted. I can confidently recommend Gemsmagic to anyone looking for quality jewelry.

I worked with Maggie throughout the entire process, and he was incredibly transparent and forthcoming every step of the way. It was clear that Maggie was dedicated to ensuring we got exactly what we wanted for the engagement ring. I admit, I wasn't the easiest client, but he never faltered and consistently made sure all my demands were met. He was professional, friendly, and determined to get us what we wanted. When the engagement ring arrived, it was even better than I had expected!

The overall quality seems fine, but I'm not an expert. Fortunately, I ordered the item several months before my wedding. It took 4 weeks to arrive instead of the expected 3 weeks. If they changed the default delivery time to 4 weeks, many of the 4-star reviews would disappear.

I had an excellent experience with this store. Their customer service was top-notch. When I had questions about product availability, the team responded quickly and was very helpful. Exceptional service.

The shipping was quick, and communication was clear. Returning an item was hassle-free, and the refund was processed swiftly. I'll definitely shop here again.