Agree fully with all the other negative reviews. £57 call out fee, turns into a massive final bill. Unfortunately we needed a leak fixing and was stupid not to double check. NOT a local plumber as... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I found this listing in an emergency on 1 October 2026. It says the business has 70+ years' experience. Here's what happened: I was charged £928, including £400 for "leak detection". The leak wa... Toon meer
SCAMMERS-AVOID!!! Had an uneasy feeling from the moment i called them but as ut was an emergency, I didnt read the reviews! Firstly when you call you had to press 1 to be put through, weird. He... Toon meer
Oh Dear absolute wrongun! Called with an emergency to Biggin hill. He was an hour away? pay by cash or card blah blah. Called me & said Im behind an ambulance rubbish will be at least an hour again a... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bad from start to finish
Bad from start to finish. Found them under George The Plumber, claiming to be eco friendly and had 12 5 star reviews. Not showing on a search now.
An outfit run by an agency of various people, not a local business. Did not fix it and charged £49 plus £179. Next person who came fixed it easily by rodding it, which the plumber said he had done. Complained and did not receive a call back 2x. Best avoided.
They scammed my 83 year old neighbour
They scammed my 83 year old neighbour. They charged her £180 to remove a TV remote control from behind her heater. It took no time to slide it along . No quote just started doing it. Got it out and then says "That's £180 cash " Gave her no receipt. No quote. Just demanded the money. They're not plumbers it's a call center. They will not contact you when you call to complain. They say I'll call you back immediately but they don't. You have no come back because they send any man with a van and it's not George. You don't know who you're letting into your house.
Overcharged by about £300
I had a major leak and needed a plumber asap. My usual guy wansn't available, so I Googled same-day plumber and found George the Plumber. They did get to my house in about an hour, and the £48 call out charge was not unreasonable. But if my family had not been at risk of not having any mains water all weekend if the part wasn't replaced (this being a Friday) then I wouldn't have paid the exorbitant price I was charged. I paid £858 incl VAT for a job that should have probably cost about £550. Overpaying by about £300 to get the emergency job done. In the moment I had no choice, but I will never use this company again.
Two operatives arrived not showing much…
Two operatives arrived not showing much idea. The call out charge tripled and the work they suggested was not required neither would it have solve the problem. Very poor; avoid.
PS I am a Chartered Building surveyor
Needed a replacement shower cartridge…
Needed a replacement shower cartridge so called this company out. He checked and confirmed cartridge fault...then quoted £400 to replace (plus the £48 call out).
Needless to say, declined. He actually said the cartridge would cost £380! Ordered one for £115 and will replace myself
Rip off merchants! Avoid
Would use again
very polite and helpful engineering, arrived when due, carried out work in a proficient manner, communicated well. Would happily use again
GEORGE THE PLUMBER IS A SCAM
GEORGE THE PLUMBER IS A SCAM
They are not local- their google reviews are fake. My actual local plumber was busy so he couldn’t fix. George the plumber turned up- actually a massive guy called Pavlov who didn’t even knock I’m not even joking. He just walked in and started taking his shoes off!! When we established who he was he looked at my bath and then went to call his boss. He then put his boss on the phone who said ‘£380’. I was like is that a joke it’s just a flannel stuck in the bath drain pipe. He was very aggressive and asked how much I thought it should be and I said reasonably £50 (£100 would be extortionate) and he laughed at me and said no chance- very professional lol! My plumber has since been out and yes it cost £50 as it was just a flannel in the bath drain pipe. Maybe they just go around collecting £48 call out fees?
Reasonable call out fee but won’t…
Reasonable call out fee but won’t declare a labour cost per hour. When the plumber arrived the repair costs for a simple job were eye watering. Do not use unless you have to!
Complete scam
Complete scam. Charged £500 for adding an extra join to my cold water for a dishwasher and cutting a hole in a cupboard. I asked for an invoice but they wouldn't leave until I'd paid and then only sent the invoice justifying the price afterwards (which is written down as something it isn't). Avoid avoid avoid
Avoid "George the Plumber" at all…
Avoid "George the Plumber" at all costs. If you are reading this thinking about booking them, stop right now and look at the rest of their Trustpilot reviews. They have a pattern of doing this to people, and I wish I had checked here first.
I called them out to clear a blocked kitchen pipe, and it was a masterclass in terrible service. The plumber arrived completely late, spent an hour messing around achieving absolutely nothing, and left with my kitchen pipe still completely blocked. Despite fixing zero problems, I was hit with a massive bill: a £48 call-out fee plus an outrageous £180 for "labour" + VAT. To make it even shadier, he pressured and forced me to pay the total £228 balance strictly in cash.
Before management replies with their usual line:
I know you love to respond to negative reviews claiming, "We have no record of this person being a customer." Let's clear that up right now. You use a massive web of subcontractors so you can legally distance yourselves from your own terrible service. I called the official phone number directly from the George the Plumber website. You sent the plumber, you took the £228 cash, and you own this disaster.
2 young men came and changed a ballcock…
2 young men came and changed a ballcock in my tank in the loft.I had no water at all as it was switched off owing to it overflowing so felt obliged to pay the asking price of £450 for an hrs work done by one of them while the other one sat on the stairs. I do not recommend these people as their prices are extortionate
Should have cowboy as company logo
Should have cowboy as company logo. Beware George the plum will damage your property overcharge laugh about it and when you complain I think they pass the phone around with each other claiming to be managers. They could not manage to turn off a tap
Excellent experience all around
Excellent experience all around. We needed several small plumbing jobs completed around the house, including fixing dripping taps and replacing some worn pipe fittings. The plumber completed every task to a very high standard, worked efficiently, and treated our home with respect. It's clear they care about providing quality service, and I wouldn't hesitate to call them again.
Scammers
Very unprofessional, totally scammed by these so called plumbers, demand over the top payment but won't give you an invoice, unless pushed. They change their contact number as soon as you complain.
Terrible guy
Terrible guy. He pushed my cat sitter to do a service an overpriced job. He charged £58 for the visit and nothing sorted. It was pretty simple to solve it
You win some, you lose some….
You win some, you lose some. This was a loss. Do not use this company, just don’t. Nearly £300 for a leaky pipe…it still leaks. I’ve had another plumber/kitchen fitter look at the work done and he said that was not the work of a plumber. “George” outsources the work to third parties who are not up to scratch. 5 star google reviews are a smoke screen, and on this website you get the full picture. Not good.
charged me £1700 for a quick bath leak
charged me £1700 for a quick bath leak, when you ring this number "george the plumber" it takes you to a different person each time, they sub contract the work out it seems, goes back to a "Taher Shar" who actually carries out "5 day plumber courses" who pray on vulnerable people.
check out all the genuine bad reviews on trust pilot & facebook
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. THEY SIGNIFICANTLY OVERCHARGE FOR THEIR WORK.
Communication good- plumber arrived on…
Communication good- plumber arrived on time. £48 call out (which is understandable). Quoted £800 for a shower light. We said was too expensive- so he charged an extra £20 for cancelling the job. This was for my elderly parents who just accepted this additional cost. When I tried to call to complain- the call was constantly‘cut off’. Appalling that companies such as this are allowed to operate. I just hope that future customers check this site before using this company.
Avoid avoid..
Avoid avoid...I cancelled my appointment as I sensed something was not right, now they won't stop calling me from different numbers claiming the appointment is still on!!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








