Gerhard's Appliance Inc. Reviews 

Ian was great! The fridge we ordered was no longer available, so he got in touch with us right away, and we were able to order a different model. Friendly and helpful!!

Ian provided courteous customer service and I was able to quickly process and pay for my order as well as schedule my delivery. Will definitely be returning to Gerhards for future business

Knowledgeable, helpful, friendly with very competitive prices.

Ian is absolutely wonderful to work with. I'm head of Bellweather Construction's production team, and we've ceased to go anywhere else for our client's appliances. He is quick to respond, great at communicating, and knows the products. I recommend Gerhard's and Ian by name to anyone asking. Hands down, he is reason enough to forego the box stores and big national suppliers.

I'm actually not a huge fan of Gerhard's but Ian Chapin in customer service was terrific. He get's the five stars.

He was patient and helped me pick out an appropriate dryer over the phone.

On behalf of Mr. Jeremy Mittman, he was very pleased with Gerhard's Appliance Inc. for his household's recent washer and dryer purchase. Working with Ian has been a real pleasure. His service was very efficient, prices reasonable and his company is of the highest caliber. Mr. Mittman would highly recommend Gerhard's Appliance for anyone in need of appliance and working with a quality store.

Ian Chapin is a wonderful customer service representative. Any appliance I have called looking for, he was able to assist me. He is also very pleasant to work with and prompt as well!!

We just purchased our second appliance form Gerhards in Glenside and the experience, all online, was very professional. I would use them again and have recommended them to others.

I made the rookie mistake of buying 3 appliances at Home Depot for a rental property because they were running a sale. On my way home something told me to call Ian Chapman just to make sure I got a good deal. Sure enough, Ian said he could save me over $400 on the same exact order and he did it in lightening speed. I’ll never be duped into a Lowes or Home Depot appliance sale ever again. Thanks Ian!

We have worked with Ian Chapin before, both times we could not have wanted more thorough and quick attention to our needs. Also, the technician who came prior to the installation of our dishwasher rates 5 stars also. Thanks to all, Nancyg

We were able to purchase a French Door LG refrigerator over the phone thanks to the wonderful sales rep, Adrianne. She took the time to check dimensions so that the new unit would fit in a limited space and walked us through the various choices. The item was in stock and delivery is scheduled for this week. I cannot praise Adrianne enough as she made a difficult situation no problem at all. We had purchased a new washer and dryer in February and knew that we'd be back for the refrigerator shortly. Thank you again, Gerhards!

i placed order on line with no problem other that item is back ordered nationwide. just had great response to my order. Thanks I will try back again.

Ian was terrific in answering my questions. I called several times and he was happy to hear me out.

Gerhard's was awesome from start to finish for our purchase of a new washer and dryer as a gift for my mother. We ordered online and work with a sales rep by the name of Kim at first. Then we started to work with a sales rep by the name of Ian Chapin, and he was just plain awesome. Ian worked with us to ensure that the appliances that we ordered would fit through and go down stairs in a Philly Rowhouse. Over the last couple of days we have spoken to Ian several times, and he has also been so knowledgeable, caring, supportive, and friendly. We highly recommend Gerhard's to anyone who needs appliances. Both Kim and Ian should be commended for there hard work and great customer services skills.

Helpful and informed Sales agent, Ian! He quickly found the appliance I was looking for and got it ordered and set up for delivery!

Ian feels like a member of our family. I trusted his judgement when he came to service our appliances and now have the upmost confidence when I need to purchase a new one. . I know that I can contact him if there is a problem which is usually something I have managed to do to the machine. Ian has always followed up with all the details from sale to delivery. Very satisfied repeat customer.

Ian always does an amazing job finding us the best deals and always follows up to be sure we are satisfied. He is quick to respond and always polite and courteous. I always call Ian with our appliance needs!!

Even though I had to cancel my order because the air conditioner I wanted was on backorder Ian was very responsive.

Excellent service from order to pickup! Purchased over range microwave, after reviewing available models I called to place my order, sales rep (Ian) handled everything in a few short minutes, pickup at store a breeze. Installed item myself yesterday, looks nice, hoping for many trouble free years of service!

My experience couldn't have been better. Easy to order my new dishwasher on line. Very organized system to schedule installation. I had to reschedule and they couldn't have been nicer or more accommodating. Install team was very polite and efficient also wore masks and gloves and treated my home with respect. I would definitely shop here again.