Get Connected Reviews 

Justin is very helpful with my phone upgrade . Does everything on it for me which is a god send as I don't have a clue. Very friendly guy.

Michael really helped me in the Cardigan store in a short time frame— purchasing a reconditioned phone means I am recycling but getting the storage and functionality I need. Get Connected is the only high street phone service doing this and it’s important to me— thanks! 🙏🏽

Very knowledgable and approachable. Simon explained everything really well and was able to answer all of my questions regarding my son getting his first sim/contract. I would recommend to friends and family.

Justin at the Blackwood, Gwent branch was so helpful and nice. He set everything up for me on upgrading my phone, his customer service was great and I got a newer phone and a better monthly cost. I would recommend this store for it's customer service and professional knowledge.

Geoff is always so cheerful..never makes me feel I'm being silly whatever my question or advice needed.
He is VERY knowledgeable &is 99.9% able to answer my queries.
His advice is always very sound & he is completely trustworthy.
I have no hesitation in recommending Geoff to all my friends.
I've told him..he can never leave & go somewhere else or retire.🤭.What would Bridgnorth do without him!!
If there are any pay rises in the near future..please make sure he has one..he's a gem🤗
Bronwen.

The manager is the perfect combination of patience, understanding and helpfulness - - highly recommended for any support with mobile telecoms.

Matt was very helpful and went out of his way to find us a good deal, as my husband has bought phones from him previously. He made everything seem so effortless and changed over my phone and all its contents perfectly.
Such a great support to us both.

Excellent, friendly and helpful advice and support from David at the carven Arms branch

Visited the Abergavenny store as my phone had died the previous day. Bobby, the man behind the counter was very helpful, didn't try to up sell or bombard me with alternatives.

All sorted within half an hour! Painless experience

as always great service from Justin at get connected

Our venerable 21 year old child who already had a mobile phone contract with EE which is paid for by his parents, was taken into the Ebbw Vale shop by a group of people and was made to take out three contracts within an hour. (2 contracts with Vodaphone and 1 with the 3 Network)
This did not raise any alarm bells with the company they did not ask the relevant questions as our child has never had any income since he finished school. The first the family new about these were when the first month payment bounced a total of £150.00 for the three contracts , and they are 24 month contracts. They were 2 Samsung A16 phones you can buy for £100 brand new on 50gb tariffs.
The company are not prepared to assist and we have now logged there miss selling and lack of duty of care to the customer to the police, trading standards and also both the fraud teams at Vodaphone and 3.
Lets hope they bring the company to justice as although my child is 21, who the hell takes out 3 phone contracts in an hour. All the evidence has been passed alone. Do not buy from them.

Steve was fantastic, so helpful and friendly. He took the time to sort out a mobile for a first time user with patience and care.

I have been a customer at the Bridgnorth store with Geoff for some years now. I won't go anywhere else, and why should I when the service is always exceptional. Geoff has patience, professionalism and a sense of humour, the 3 ingredients I look for when carrying out what could be a stressful exchange. He knows my needs, finances and that im always looking for a good deal, like all of us, however he is not pushy, solves problems, nothing is ever an issue, his favourite words without him realising are, i can do that now for you. Options are available, discussions timely and his salesmanship at a high level. If you are of an age where you remember old fashioned values and the customer really does come first... visit Geoff in Bridgnorth and you won't be disappointed. Thank you Geoff as always.

Really good service, transactions explained and young man so helpful and pleasant. Will recommend others to the excellent service

Hi Everyone, I wanted to get a mobile broadband for my caravan, so I went into the shop and David was really helpful, assured me that the modem would work for me where my van was sighted and he sorted it out so all I had to do was just plug and play brilliant, thank you Jennie

David was super helpful. I was out the door in 15 mins and the wifi was up and running within 30 mins of me going into the shop! Excellent service, thank you

I had an excellent experience with Get Connected in Porthmadog. David was exceptional from start to finish. He took the time to understand what I needed, found me a great deal, and made the whole process straightforward and stress-free. His aftercare service has also been excellent, reassuring me that help is available if I ever need it. My internet connection is amazing, and I couldn't be happier with the service. I would highly recommend Get Connected and especially David for his professionalism, knowledge, and outstanding customer service.

I am not great at technology but Josh made me feel at ease straight away. He was friendly, knowledgeable and funny. He even got an app working for me that hadn’t worked for a while which made my life a lot easier and saved me £20 a month on a new contract. Can not recommend him enough. 😊😊😊

Jeff always great to deal with. I always go here here for my phones and upgrades. Jeff always goes through options and we work out best deal for what I need. Really friendly and knows what he is doing.

Great service from David in Craven Arms.
Really clear explanations and a great deal of patience in helping with the selection of a new phone. Will definitely go back there.