Get Connected Reviews 

David in the Porthmadog store was extremely helpful in advising me on the best type of router for my property. Subsequently, he went out of his way to sort out an issue to my complete satisfaction. Excellent all round customer service.

extremely helpful and sorted things out very quickly and easily for me.
Jordan was very friendly and polite

Once again Bobby to the rescue sorted my phone and a new deal .
Thanks Pete

Dave dealt with us very professionally and sorted out our needs

Great Service and reduced contact price too, whilst maintaining same excellent levels of service.
Tom at the Welshpool store went the extra mile to renew for two years.

Excellent service from Dave as he talked me through updating my phone, very patient and helpful.
I had to go back a couple of times to check what had been installed and for help changing to my original number.
Would definitely recommend him.

Excellent service, clear advice and support.
Highly recommended.
KH.

If you purchase something in store (mifi router) there is NO returns policy or 14 day.cooling off.

They dont tell you this...
And when you complain you get a snotty email full of attitude.

Do your selves a favour.
AVOID! AVOID AVOID!
Absolute shite!

I originally went into the Cardiff store looking for a repair. Jordan advised me that the repair would probably not be the best option as to purchase a new similar phone with an upgraded spec would not cost a lot more than a repair. We agreed the contract. The day after I realised that because I intended to use the phone for an extended period in Spain the Vodaphone contract was not the best one for me so I returned to the shop. Even though this was my error and technically I had already signed a contract with Vodaphone Jordan managed the cancellation process with them and arranged for a more suitable contract with an alternative service provider. Great service all round.

Bobby was really helpful and made the process of transferring everything over to new phone easy.
Good service thanks

We had been undecided as to whether to change our phones and Jordan in Whitchurch store was very helpful and not at all pushy . In the event a day later my husband lost his phone so we had to get a new one for him at least. Jordan advised us as to what to do about lost phone and somehow managed to retrieve most of its content. Although I'm OK with technology this was way beyond my capabilities. I was very happy with Jordans work and patience.

Thanks for a swift and clear sale by Llewellyn, of a suitable Vodaphone package to get down my monthly bill that had crept up too much over recent months with O2.

David is so very helpful and very patient, I live in south staffs but prefer to deal with David in Portmadog because he speaks clearly and I can understand him and he also very importantly gets me the best deals. It's also good to know you who you are dealing with and David is a pleasure to do business with.

Tom, always so clear and helpful

VERY happy with the service provided at the Welshpool store. Excellent advice and help in updating my phone. Totally patient with a ' non tecky' with many questions.

David at the Porthmadog branch could not be more helpful, knowledgeable and a lovely guy! Nothing is too much trouble, especially for a tech phobe like me. He goes above and beyond, I can't recommend him enough. He's renewed my phone/tablet and broadband contracts these past months, seamlessly. Thank you David 😊

David in Craven Arms is a knowledgeable & helpful gentleman. Multi tasking with several customers he sorted out my new phone & had time to patiently help an elderly lady, one who was clearly quite confused about modern technology. Great guy, super service.

Great service, David knows his business, friendly and very helpful..

Very helpful and friendly service explained everything well.

Bobby from the Abergavenny branch made the switch easy most grateful