getdeardoc.com Reviews 

Tyler did a good job of exposing the results and assisting with future opportunities

Audrey, was quick to respond to my chat and was able to resolve my question/request quickly and efficiently.

Fast, efficient, friendly experience.

The service is great, I was meeting with Tyler Roberts today he was very informative and thorough. The strategies are top notch.

Rep was very helpful and quick to reply!

We have had an excellent experience working with Cassidy Knox at DearDoc. Cassidy has been highly professional, responsive, and organized throughout the entire process. She has done a great job coordinating meetings, answering questions, and ensuring that the services our clinic needed were implemented efficiently and on schedule.

I highly recommend Cassidy to any practice looking for a knowledgeable and reliable partner. She has been a pleasure to work with and has played an important role in helping our clinic achieve its goals.

Tyler Roberts has been very helpful in demonstrating the utility and functionality of the dear doc service. We are approaching our goals for patient contacts each month.

Luis helped us figure out an issue with our SMS delivery. He was very quick and explained everything so we know how to troubleshoot this in the future.

David was great with his assistance. Quit to get the issue resolved. We are back up and running with no time at all.

Alberto responded within minutes of my email request and fixed the issue immediately. I wish all my service reps could be as efficient as Alberto!

The response was almost instant and the issue was fixed within 5 minutes! Such an easy and positive experience.

DearDoc has helped our practice grow our google reviews tremendously! The support team is also AMAZING and all my requests are done SO fast!

Camille assisted me, and she was very knowledgeable, helpful, kind, & patient. It was a pleasure working with her.

Very good attitude and quick to fix the issue at hand!

Cassidy was very thorough and helpful.

I requested an automated text to be sent out to patients on a holiday we were not in office. I wanted the message to be on for that day. Camille offered to turn it on and the back off on a day she was not scheduled to work. Outstanding customer service.

Cassidy was professional and to the point, which is what I like. She also researched a question about my website, which took a bit, but did not seem to be bothered taking her time out of her reason for the call to do so.
She answered my questions and was able to get another time scheduled to go over my dashboard with another associate.

Al understood my problem and provided a solution immediately.

Thank you Alberto for the quick fix to our website! It's great to know that if our office needs something adjusted on our site, you come through and fix it immediately. You also inform me of what the issue was and I love being in the loop of things. Communication is open and I appreciate that and your help. As an employee it helps me keep my Boss HAPPY!!