The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Toon meer
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Lees wat reviewers zeggen
Alberto was fantastic assisting me with an issue I was having with our calls getting forwarded. He made sure we both understood the resolution and he was quick to offer suggestions and help me to fin... Toon meer
I've been working with Tyler for a little over a year now. He is the reason why I am still with Deardoc. He will review with me our progress and not push too too hard for new product sales. He unde... Toon meer
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Toon meer
4,6
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476 reviews
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Noah Warren and Ben helped me out today…
Noah Warren and Ben helped me out today and I felt very heard and trust that they will follow through with our objectives.
17 juni 2026
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Quick and helpful
The agent David was very helpful and quick to respond with answers
17 juni 2026
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Tyler Robert’s was very knowledgeable…
Tyler Robert’s was very knowledgeable and we are excited to see what kind of results we will see under his care!
16 juni 2026
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Alberto was great and handled my issue…
Alberto was great and handled my issue quite quickly.
16 juni 2026
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Alberto was very knowledgeable about the product
Alberto was very knowledgeable about the product we were upgrading to. He was able to answer all our questions with clarity.
11 juni 2026
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Excellent
Excellent, personalized service and recommendations from Sean! Thanks for helping us grow!
11 juni 2026
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Maria Ochoa
Maria Ochoa is so responsive to all of my website needs. She is timely with her responses and goes the extra mile ensuring all of my requests are met. Thank you Maria.
10 juni 2026
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Luis was great at getting back to us…
Luis was great at getting back to us quickly and resolving the issue.
11 juni 2026
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Fernanda was a great help
Fernanda was a great help! Very understanding and patient with us while we updated our chat feature.
11 juni 2026
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Noah was easy to work with and helpful
Noah was easy to work with and helpful. Very efficient.
11 juni 2026
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We've been very happy with DearDoc so…
We've been very happy with DearDoc so far. Since implementing the AI chat on our website and AI voice for after-hours calls, we've seen an increase in new patient leads and appointments. The platform has helped us engage potential patients more effectively and capture opportunities we may have otherwise missed.
Noah has been fantastic to work with—responsive, helpful, and genuinely invested in our success. Highly recommend!
10 juni 2026
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Tyler was very helpful in discussing…
Tyler was very helpful in discussing our current set up and with the options to better take advantage of social media.
10 juni 2026
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Noah
Noah, was helpful in guiding me through the dashboard, but I did feel like the call was mostly to sell another service. He was very polite and persistent, which is the sign of a good saleman.
10 juni 2026
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DearDoc Support Team Responds Promptly
I had an issue with using DearDoc on my iPhone browsers and Alberto from their support team responded promptly and is helping diagnose the issue!
10 juni 2026
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They are very responsive to queries and…
They are very responsive to queries and they deliver on their promises. The chatbot on the website is a great idea as well
9 juni 2026
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quick and easy
Super easy to put in a request and Alberto processed my request very quickly.
9 juni 2026
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Tyler took his time answering my…
Tyler took his time answering my questions and was very kind and knowledgeable
8 juni 2026
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Some billing issues but Tyler has been…
Some billing issues but Tyler has been so helpful
7 juni 2026
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Caitlin - SUPERSTAR!
Caitlin was great to work with today! Very informative and easy to talk with!
8 juni 2026
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Very informative
Very informative, punctual. Clear communication.
5 juni 2026
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