GetGround Reviews 

We've been using GetGround since 2022 and have been very pleased with the service they have provided. Over the years, the tax filing process has become much more streamlined and straightforward, making it easy to stay compliant with minimal effort.

We currently have 6 accounts with GetGround, and they have offered us a bundled pricing package that is significantly more cost-effective than paying for each account individually. The pricing is fair, transparent, and offers excellent value.

The team has always been responsive, professional, and supportive whenever we've needed assistance. Overall, GetGround provides great service and reliable support at a reasonable price. We would be happy to recommend them to anyone looking for a hassle-free property management and tax filing service.

The Get Ground team have been super proactive and helpful throughout the whole process. The entire process has been smooth and made simple by Tristen who has always made himself available for a call or teams as requested, guiding me through all the steps. in addition, Cora and Oliver have gone above and beyond when liaising with the solicitors and developers.

I've been using GetGround for a few years now. Its a pretty seamless experience and I appreciate being able to manage multiple properties through one digital platform. I also appreciate how open their team is for feedback. In my first year on the platform I requested they launch a payroll service and this was introduced the following year and is now a key part of my property management. Have always found the team friendly and responsive too.

GetGround is truly an amazing company and it helps streamline my business accounting works for a reasonable price. This is the second time in a row that I have my year end accounts prepared by them and it never let me down. This time I have accountant Vince Mallari to file my year end accounts. He is energetic, diligent and professional. His response is fast. I would say it was out of my expectation.

I have never regretted choosing GetGround in my property investment journey.

Accountant Joy Casuga went way (way) beyond the already outstanding customer service levels that GetGround extend to its "rooky" Company Directors. I cannot praise this latest experience enough .......... or indeed thank her sufficiently for it. Tom Downey

I've had a great experience with GetGround's accounting service. Their team is always quick to respond to my queries and provides clear, helpful advice. Everything is handled efficiently and professionally, making the accounting process straightforward and stress-free.

Professional and trust-worthy.

We can't even begin to express how shocked and appalled all users are by GetGround and its breach of agreement. We were betrayed. What started as a promising start-up built around a simple core idea (i.e., each property should be owned by one company with one GetGround subscription only) quickly degenerated into a chaotic "money-grab" of unjustifiable cost increases rapidly from £26.38/month to £34.8/month to £48/month. When simply raising costs was no longer tenable, GetGround started to forcibly "bundle" entirely unnecessary and illusory "services" in an attempt to raise costs further to £96/month. But this was not what was contracted for, we would not consent of course, and now GetGround has resorted to blocking access to our own money accounts in order to extort charges. How could GetGround get it so wrong? Has the recent downturn in the property market left it no choice but to exploit its own users for money? When contacted, its customer service specialist was patronizing, evasive, and eventually offered circular passive-aggressive non-answers. Worse, they do not even see how wrong it is to block our access to our own money held in our company accounts! Most of all, GetGround did not even do the one thing it was contracted to do: prepare and file the annual accounts, which are overdue. We are at a complete loss of words, and now can’t even access our own money!

My company set up by get ground was struck off and I didn’t even know about it. Theres no constructive communication… just a call centre in the Philippines - they have no idea what they’re doing and are costing me more money than it’s worth plus fines. There’s no duty of care. Stay away

Get Ground is an integrated service that supports in a comprehensive way your limited company.

Get Ground will send you (a number of) messages to remind you eminent deadlines, it will provide guidance and in case you still have unresolved questions, you can call somebody to discuss.

All in all, excellent customer service and very friendly staff!

I have had both good and bad experiences with Getground. They are very nice and helpful when they sell you something. But if you need help with something, they can ignore you.

gethelp@ helped me solve my problem.

I had an excellent experience working with GetGround, especially with Harry Gardner. As an overseas landlord, the letting process could have been challenging, but Harry was incredibly supportive from start to finish. He provided very clear guidelines and always offered friendly, detailed replies to my queries. I relied on his expertise completely, and he ensured everything went smoothly. Outstanding customer service—highly recommended!

It is my first time using the Get Ground platform for my property investment journey. I was quite happy with how things were handled as a one-stop solution for me as an overseas investor. Great thanks to all the team who supported me in this journey, especially Talha Abbasi, Angelica Enriquez and last but not least Florence Chan.

GetGround has been excellent throughout the entire process of setting up my investment company and purchasing the property. They guided me step‑by‑step, secured great deals on broker fees and landlord insurance, and generally made the whole experience far easier and more cost‑effective than if I had tried to handle everything on my own.

Terrible company, prices went up considerably and when we tried to leave they made it very difficult for us to do so and our new accountants could rarely get in touch with them. Overall, would NOT recommend.

- Interest rate and solicitor fee that GG offered has increased after aggreement.
- The bank that GG found didn't approve mortgage for the apartment that GG provided because of the location of the apartment.
- GG staff can't be reached easily, hardly get answers from GG staff. Some of them don't reply in weeks.
- There are different people for every step but not a point of contact that organizes every branch
- Lost money, effort and time (3 quarters~9 months)

The team from GetGround makes it very easy for me as a foreighn investor to handle all my properties in the UK. I started with only one small LTD and one BTL. Due to the good experience I had with GetGround it's now 6 LTDs with BTLs and HMOs. Job well done!
Volker

Friendly and professional team, with a great depth of knowledge in property. The team can handle all aspects of setting up a limited company and providing the support services to handle the accounting needs. The technology and back office systems are really helpful too. Everything in one place.

Prompt service
I was very happy that my request for balance acct statement in my company was sent within 2 days.
That was so helpful for my nxt purchase of property. Staff made a request to head of team. Thanks for your help Lucida. Thank you getground!