GetGround Reviews 

Prompt service
I was very happy that my request for balance acct statement in my company was sent within 2 days.
That was so helpful for my nxt purchase of property. Staff made a request to head of team. Thanks for your help Lucida. Thank you getground!

Setting up the account on GetGround has been a truly smooth process. Whenever I encounter any area that I'm unsure about, I will send an email and I am very pleased with the promptness in their responses. I would highly recommend them.

I’ve been using GetGround for about a year now, and I really appreciate their fantastic service. From setting up my SPV company to handling accounting and tax matters, they’ve been a great help. This year, I’ve been especially impressed by the wide range of services they’ve extended to fulfil all my property investment needs. I would highly recommend them for their straightforward process, which makes managing and advising on my portfolio much more efficient and easy to follow.

Thank you so much for the advice and quick support from everyone at GetGround.

Angelica and Danila have been most helpful and prompt. Their immediate actions saved us from some penalty from the tax department. They are certainly assets to the company 👍

Overall, GetGround manages our assets' accounts , etc well and their UI is simple yet clear.

I’ve had an excellent experience with GetGround from start to now. The entire process of setting up my LTD companies was handled professionally, efficiently, and with great attention to detail.

My personal advisor has been outstanding throughout — always approachable, knowledgeable, and incredibly supportive when it came to financial guidance and helping me understand each stage clearly. Any questions or concerns I have had have been dealt with quickly and professionally, which makes the whole experience stress-free.

I also want to recognise the wider support team, who have consistently resolved issues promptly and communicated clearly whenever assistance was needed. The efficiency of the service and the level of customer care genuinely stand out.

Because of the positive experience I’ve had, I’ve already recommended GetGround to friends and would highly recommend them to anyone in my circle looking for reliable company setup and financial support services.

I have been with Getground since I started my property journey with their Core plan. Although the GetGround portal is not a full accounting engine, the end-of-year accounts were prepared with great care for every detail. All my questions were also answered to my satisfaction throughout accounts preparation. Special thanks to Joy from accounts team to get my accounts prepared accurately.

The communication and responses are always 100% clear and easily understood, however it is the speed of response that is the most impressive element of the service. With so many poor customer service responses these days, GetGround have restored my faith that customer service, with them at least, is still a real thing! They won't let you down!!

Effective and professional support. Staff is friendly and provides good service.

Streamlined process and user-friendly interface, and timely follow-up by staff. Highly recommend!

Problems start when you decide to leave platform...
We were happy using GG platform at the start, though we were not sure how the structure (1 property - 1 LtdCo) will work outside of the platform. The answer is - that structure does not work in real world, or proves to be very costly. And it is not only us, but everybody who are leaving platform faces financial challenges. Few years ago accountants were not familial with GG platform, so they could not give the opinion about financial implications of moving LtdCompanies from GG. Now all of them describe it as "financial nightmare".
GG is online platform - communication by emails only. Personal telephone conversations finished when they were not interested in us.
All 1 Star ratings/reviews are similar - problems start when you decide to leave...
Think ahead before joining....

Saves a huge amount of time and lets me focus on building my property business. Company admin, confirmation statements and company accounts are all sorted letting me focus on property development and growing the business. Just completed my first set of accounts and my accountant Riza was outstanding.

The entire experiece of setting up SPV in UK through get Ground is really simple and fast. What I like is the system driven process that takes away many potential human errors, especially for a first timer.
Subsequently, when I have questions, all I need is to write them an email, and they will response accordingly.

From the moment I began using GetGround’s services, I have been deeply impressed by the comprehensive professional support your company provides. Your team arranged dedicated personnel to thoroughly explain all my questions and concerns, giving me complete confidence in the service. After account opening, when I sought your assistance with bank loan arrangements, and given my limited English proficiency, your team specially arranged translation support during my meeting with the mortgage specialist. This was tremendously helpful. Few companies offer such thoughtful translation services, which truly deserves the highest praise.
The platform’s App is also very clean and user-friendly, though some minor functions could still be improved. Most recently, your team swiftly resolved my issue with duplicate property records—the Customer Support Specialist efficiently removed the erroneous data and processed a full refund on the same day.
GetGround’s performance in portfolio management, compliance reporting, tenant coordination, and cross-border support has enabled me, based in Hong Kong, to seamlessly manage my UK property investments. This comprehensive experience has further solidified my trust in your platform.
I look forward to continuing my investment journey with GetGround and strongly recommending your excellent services to other property investors.
Thank you once again for your outstanding service.

GetGround is the best when it comes to property investment of rental buy 2 let companies. Their service is absolutely amazing from setting up the company to doing the routine accountancy all for a reasonable fee.

Vince the accountant was very diligent and thorough in the annual balance sheet process that I much appreciated. Also the platform is easy to use and help me to save time on the administrative task and spend time on more strategic tasks. Thank you!

Good team, great help.

Prompt and professional replies.

After being with GetGround for 12 months, it was time to submit my annual filings. I received all my documentation, but wanted to understand it better. After sending an email, we had a call booked in where Manny took me through everything, line by line. I was very impressed with their knoweldge and awareness, no matter the detailed question I asked, I got a clear response that I could understand. Thank you!

I use GetGround for my property portfolio and I must say, their service is extremely seamless. Their customer service team is always responsive and sincerely helpful when I need assistance. The staff are very professional and have a lot of experience, which has guided me through the whole investment process as easy as possible.

No way to terminate the account on the webgae

First of all, the company website does not even have a page where you can terminate the account. So I emailed the customer service to terminate my account and they replied me that the final subscription fee would be charged in March 2026. However, I am still charged in April 2026. I am asking for a refund and termination of my account account immediately. I am waiting for their reply. They make subscription termination so difficult. I would not recommend this company.