This Card Company has lost all understanding of customer service and helping out..i have shopped with getting personnal for over 20 years with the odd issue but generally fab. They have destroyed a g... Toon meer
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Lees wat reviewers zeggen
Don’t waste your money on the personalised note book, I paid £7.99 plus postage, it was absolutely pathetic. Spiral bound soft back note book I could have bought for £1.00 elsewhere. The personalisati... Toon meer
Grandson ordered engraved glasses as gifts for his parents' anniversary. They arrived very quickly, and we were all genuinely thrilled with them - great quality, beautiful engraving, very nicely box... Toon meer
We ordered a gift for a friend of ours (can’t be specific as we haven’t actually given it yet). When it arrived there was a small spelling mistake on the personalisation. I contacted Getting Perso... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to GettingPersonal.co.uk; the leading online gift shop specialising in personalised gifts and cards. With over 5,000 exclusive ideas & designs to choose from, buying your gift has never been easier. Lightning Quick Personalisation, Easy Browsing, Live Preview, Secure Shopping & Fast Delivery.
Contactgegevens
Verenigd Koninkrijk
- 01924 839150
- gpcustomercare@cardfactory.co.uk
- www.gettingpersonal.co.uk
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No customer service
My package didn't arrive when it said it had been delivered. I've emailed the customer service email 4 times and have had no response. Very disappointing.
£12 for a £2 pad
£12 for a £2 pad. I was shocked to recieve a damaged pad that is of such cheap quality
Ordered on the 27th November 24
Ordered on the 27th November 24, item still not here. Delivery date moved several times. No contact from Getting Personal. No answer to my email, when called ‘no one available to help’, live chat shut down and tweet message ignored. Now saying due 24th December but I hold out zero hope. I want a refund but can’t speak to anyone. AVOID!!!!! Update - a couple of hours later and now delivery has been moved to Jan!!! No update, just me checking. They’ve still got time to post on socials though!!!
I ordered the gift for friends
I ordered the gift for friends , it arrived early , a great surprise for them , great presentation , and lovely quality items , there ringing me daily as they open each item to tell me how good they are .10/10
worst company iv ever used SCAM DONT…
worst company iv ever used SCAM DONT BUY THERE CRAP STUFF
Ordered a calendar which arrived with…
Ordered a calendar which arrived with no months or dates on it!
No response to my email.
Was told on the phone that it would take four days for someone to respond. Very poor considering that this is a Christmas gift.
When I asked to speak to a manager I was told that it would take a day. Appalling customer service.
Great place to Shop
Great place to Shop. Found just what I was looking for.
Ordered 5th Dec and paid extra for…
Ordered 5th Dec and paid extra for next day delivery 10th Dec. Didn't arrive and the date has moved out 3 times, with no communication from the company.
I have emailed them today for a refund, so will see how that goes. Looking at some recent reviews they are obviously having some problems.
Ordered a gift on the 2nd of December…
Ordered a gift on the 2nd of December with the standard delivery time 2-3
and just had my delivery date pushed back again too the 19th! With no change in order status.
No communication on emails about the order.
Not very professional.
Requested a refund as my order hasn’t even been made yet by looks of it!
Constantly processing.
Absolute joke- avoid
still haven't received my book 11 days…
still haven't received my book 11 days after ordering despite at ordering told 2-3 days.
Terrible attitude and awful customer…
Terrible attitude and awful customer service.
Bought several times. Excellent
This is the 6th framed print i have bought from here as they are such good quality prints and frames
Easy to order and the delivery was super quick
Easy to order and the delivery was super quick. Really pleased with the service and the item
Thank you for your great service
Thank you for your great service
The hampers for my grandchildren
A absolutely grat.
Fast delivery excellent quality
Fast delivery excellent quality, good value for money.
Damaged goods
Items arrived damaged - broken red wine bottle which dyed my t-shirt.
After several attempts did manage to get a response from customer services who said they would refund the wine bottle within three days. Still no refund!
Disappointed …
Placed an order over 2 1/2 weeks ago delivery date keeps getting put back.
Have had no correspondence from the company and no answer to any emails.
Very disappointed customer service is very bad.
Order was a birthday gift and birthday has now passed.
Have asked for refund but no response
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