Received an unusual green rucksack for my birthday last November and barely used it half a dozen times. I only use it for minimal use eg keys, wallet and it has literally fallen apart. The lining just... Toon meer
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Lees wat reviewers zeggen
Appalling service at Crystal Peaks store. Unhelpful assistants who blatantly lie. Manageress rude and insulting, clearly in the wrong job, shouldn’t be working in a customer facing role. Will nev... Toon meer
Becci is an absolute pleasure to deal with. She’s consistently cheerful, positive, and handles every query I raise with efficiency and care.
What a fabulous shop, so many special unique items.i we're lucky enough yo visit a few weeks ago and came home with a perfect lampstand and shade with a matching cushion.I just love them and si please... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a family based company with a head office in Chester and 32 stores spread across the UK including London, Scotland and Wales. We currently employ over 200 dedicated staff in our various locations. We have over 20yrs of experience of selling Gifts and Furniture direct to the public; we import everything direct and cut out the middlemen so we can offer you Gifts and Furniture at the best prices. We pride ourselves at Gift Company that we have a fantastic range not only of gifts but quality oak and pine furniture at excellent prices, we have priced our Salisbury Oak Furniture range to be the cheapest in the UK. All of our wood furniture ranges are crafted from Sustainable Wood from Vietnam and China.
Contactgegevens
4,5
Uitstekend
3K reviews
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Antwoord van Giftcompany
Hi Chris! Thank you so much for the lovely five star review :) - Becci
Ordered in the wrong clock
Ordered in the wrong clock, wouldn’t sell display to make up for my 2 hour journey, offered to order the correct clock and call me within 2 weeks, it’s now been 4 weeks and not had a call. They don’t answer the phone when you call either. Poor service
26 december 2023
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Steven! Thank you for your email - can you please let me know some more information about this please? If you could email me direct at support@giftcompany.com and let me know which clock you wanted, and which store you were dealing with, we can go from there? - Becci
My new “go to” site for this product.
Lovely product, good price, incredibly fast delivery. Beautifully packaged if you are purchasing as a gift.
14 januari 2024
Antwoord van Giftcompany
Hi Anne! Thank you so much for the lovely review - I really appreciate it! :) - Becci
Antwoord van Giftcompany
Hi Dave - thank you so much for the five stars! :) - Becci
Delivered on time well packaged.
20 januari 2024
Antwoord van Giftcompany
Hi Bez! Thank you so much for the five stars! :) - Becci
I would recommend the Giftcompany
I would recommend the Giftcompany. Really easy to use website and delivery of the products was very quick.
14 januari 2024
Antwoord van Giftcompany
Hi Samantha! Thank you so much for the five star review! :) - Becci
Antwoord van Giftcompany
Hello! Thank you so much for the five stars! - Becci
Highland cow slippers
My sister really loved the highland cow slippers and doorstop I bought for her birthday. Great shopping experience. Great value,quick delivery and quick reply to my email asking about sizes.
10 januari 2024
Antwoord van Giftcompany
Hi Jule! Thank you so much for the lovely review - I'm really happy that your sister loved her gifts! :) - Becci
Ease of ordering and fast delivery.
10 januari 2024
Antwoord van Giftcompany
Hi Marilyn! Thank you for your five stars! I really appreciate it! :) - Becci
Excellent product and first rate…
Excellent product and first rate service
Easy to use website as well
7 januari 2024
Antwoord van Giftcompany
Hi Brian! Thank you so much for the lovely review! I really appreciate it! :) - Becci
Got sent wrong items in my order
7 januari 2024
Antwoord van Giftcompany
Hi Tina! I am so sorry to hear this - as I don't have any prior email from you, I was not able to rectify the matter before you left us this review. If you would like us to fix our mistake and give us the chance to earn back the remaining three stars then please email me directly at support@giftcompany.com with your order number and details of which items were wrong. :) - Becci
Great shop
Ordering straight forward.qick delivery I orderd the dashound draught excluder which was in the gift company and its beautiful would use this company again
6 januari 2024
Antwoord van Giftcompany
Hi Michelle! Thank you so much for the lovely review! I really appreciate it and look forwards to your next order! - Becci
Love the purchases always happy and…
Love the purchases always happy and quick delivery
4 januari 2024
Antwoord van Giftcompany
Hi Andrew! Thank you for your lovely review! I appreciate the five stars :) - Becci
Antwoord van Giftcompany
Hi Julie! Thank you so much for the five stars - I really appreciate it! - Becci
Antwoord van Giftcompany
Hi Gale! Thank you so much for taking the time to leave a review :) - Becci
Antwoord van Giftcompany
Hi Helen! Thank you so much for the five stars! :) - Becci
Ordered on Boxing Day and it arrived…
Ordered on Boxing Day and it arrived two days later great service was a lovely surprise for my sister thanks you she was over the moon with it xx
26 december 2023
Antwoord van Giftcompany
Hi Mandy! Thank you so much for the five star review! :) - Becci
Excellent service very quick delivery
30 december 2023
Antwoord van Giftcompany
Hi Janice! Thank you so much for the lovely five star review! :) - Becci
Antwoord van Giftcompany
Hi Christine! Thank you so much for the five stars! :) - Becci
Outstanding Customer Service
I don't normally leave reviews but felt I had to on this occasion, I recently received a gift which was purchased from the gift company, unfortunately there was a minor issue.
I contacted the company directly via their website and can honestly say their customer service was outstanding considering that I did not personally purchase the item from them.
My point of contact was a lady called Becci who from start to finish acted quickly,professionally and went above and beyond in resolving my issue, which has proven to me although very rare these days excellent customer service still exists !!
Kind Regards
T Dennis
1 januari 2024
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Teresa! Thank you so much for the lovely review - you're going to make me blush! :) I'm glad I was able to resolve the issue so you were able to enjoy your gift in full! I wish you all the best for 2024! - Becci
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