Appalling service at Crystal Peaks store. Unhelpful assistants who blatantly lie. Manageress rude and insulting, clearly in the wrong job, shouldn’t be working in a customer facing role. Will nev... Toon meer
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Lees wat reviewers zeggen
So brought a £20 item online at the store paid £4.99 delivery and it charged me £4.17 in tax . What’s the tax about never been charged like this buying online before . Please be careful it’s a last mi... Toon meer
What a fabulous shop, so many special unique items.i we're lucky enough yo visit a few weeks ago and came home with a perfect lampstand and shade with a matching cushion.I just love them and si please... Toon meer
I recently purchased a beautiful diffuser, which holds 1,700 milliliters of fragrant oil. Its design features a striking red and white spray, reminiscent of a rosemary sprig, adorned with delicate woo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a family based company with a head office in Chester and 32 stores spread across the UK including London, Scotland and Wales. We currently employ over 200 dedicated staff in our various locations. We have over 20yrs of experience of selling Gifts and Furniture direct to the public; we import everything direct and cut out the middlemen so we can offer you Gifts and Furniture at the best prices. We pride ourselves at Gift Company that we have a fantastic range not only of gifts but quality oak and pine furniture at excellent prices, we have priced our Salisbury Oak Furniture range to be the cheapest in the UK. All of our wood furniture ranges are crafted from Sustainable Wood from Vietnam and China.
Contactgegevens
4,5
Uitstekend
3K reviews
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Outstanding Customer Service
I don't normally leave reviews but felt I had to on this occasion, I recently received a gift which was purchased from the gift company, unfortunately there was a minor issue.
I contacted the company directly via their website and can honestly say their customer service was outstanding considering that I did not personally purchase the item from them.
My point of contact was a lady called Becci who from start to finish acted quickly,professionally and went above and beyond in resolving my issue, which has proven to me although very rare these days excellent customer service still exists !!
Kind Regards
T Dennis
1 januari 2024
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Teresa! Thank you so much for the lovely review - you're going to make me blush! :) I'm glad I was able to resolve the issue so you were able to enjoy your gift in full! I wish you all the best for 2024! - Becci
Beautifully packaged
Beautifully packaged, a delight for the recipient, good quality, great gift.
25 december 2023
Antwoord van Giftcompany
Hi Karin! Thank you so much for the lovely review! :) - Becci
Lovely little gift for nan
13 december 2023
Antwoord van Giftcompany
Hi Angie! Thank you so much for the five stars! :) - Becci
Always excellent
2 december 2023
Antwoord van Giftcompany
Hi Christine! Thank you so much for the five star review :) - Becci
Got motorhome king & queen mugs from…
Got motorhome king & queen mugs from the grand kids for Xmas,brilliant thanks
25 december 2023
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Mr Merrimen! Thank you so much for the lovely review - I'm glad you liked your presents! - Becci
Fantastic quick service providing…
Fantastic quick service providing quality gifts. Helpful and fast at replying and resolving issues.
10 december 2023
Antwoord van Giftcompany
Hi Mrs Cox! Thank you so much for the five stars - I really appreciate it. :) - Becci
I always go to the shop to by my gifts…
I always go to the shop to by my gifts but this year I chose to shop online. I found the site easy to use and my items came well packed.
9 december 2023
Antwoord van Giftcompany
Hi Jayne! Thank you so much for the lovely review! In your opinion - what could we do better to be worth 5/5 stars? :) - Becci
BECCI was most helpful with my…
Becci was most helpful with my purchase. She gave me a lot of confidence in Gift Company.
Thank you Becci.
13 december 2023
Antwoord van Giftcompany
Hi Jean! Thank you so much for the lovely review - I'm glad that I was able to help you :) - Becci
Fantatstic value smell great
29 november 2023
Antwoord van Giftcompany
Hi Chris! Thank you so much for the five stars! :) I hope you have a wonderful christmas! - Becci
Efficient and speedy
Easy website to navigate and service was efficient and trouble free.
5 december 2023
Antwoord van Giftcompany
Hi Anne! Thank you so much for the lovely review - I really appreciate the five stars! Have a wonderful Christmas! - Becci
Antwoord van Giftcompany
Hi Heather! Thank you so much for your lovely review - I really appreciate it! - Becci
My delivery was quickly posted and I…
My delivery was quickly posted and I was not waiting that long unti it arrived
12 december 2023
Antwoord van Giftcompany
Hi Susan! Thank you so much for the four stars! Is there anything we could have done better to get the full five? - Becci
Nice choice of gifts and quick delivery
11 december 2023
Antwoord van Giftcompany
Hi Susan! Thank you so much for the five stars! I really appreciate it! - Becci
Excellent service
4 december 2023
Antwoord van Giftcompany
Hi Julia! Thank you so much for the five stars! :) - Becci
The speed at which the order was…
The speed at which the order was processed. Ordered Monday, delivered thursday
11 december 2023
Antwoord van Giftcompany
Hi Paul! Thank you so much for the five stars :) - Becci
Antwoord van Giftcompany
Hi Bharat and Hini! Thank you so much for the lovely review - I really appreciate it! :) - Becci
Staff in Chester store have made our…
Staff in Chester store have made our Christmas . Our mum is very poorly and the staff saved our Christmas gift to her until we could get there from Stockport . Collection was a really lovely experience with friendly helpful staff . Our 5ft bubble wrapped Alice in wonderland rabbit is now safe , waiting for Santa . Wouldn’t hesitate to use this store again
15 december 2023
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Rosie! Thank you so much for the lovely review - I have already called Louise at store (the manager) and relayed the message to her - and it's really made her day. :) - Becci
Easily speedily dealt with when ordered…
Easily speedily dealt with when ordered quality and finish unknown as a gift but looks fine
11 december 2023
Antwoord van Giftcompany
Hi Leslie! Thank you so much for the review! Hopefully when the recipient receives the gift we can earn back our final star! :) - Becci
Very happy with item
Very happy with item ordered and quick delivery. It will be a lovely gift.
10 december 2023
Antwoord van Giftcompany
Hi Jules! Thank you so much for the five stars! :) - Becci
My favourite room fragrance, Lemongrass and Ginger.
Easy to order my favourie reed defuser.
Value for money and arrived in good time.
5 december 2023
Antwoord van Giftcompany
Hello! :) Thank you so much for the lovely review! - Becci
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