The staff was polite and helpful and patient with me having to reschedule my appointment but on the scheduled date they didn't seem to pay attention to the time that I was available for the replacemen... Toon meer
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They were super quick, awesome, patient and so friendly! I paid with card and it took a little bit for my end to load but while it was Mike engaged in conversation with my 2½yr old and was so sweet to... Toon meer
My experience was super efficient and easy. Set up the appointment online and had someone call me back to confirm and help with insurance claim a few minutes later. The appointment itself was smooth,... Toon meer
Made one phone call to Glass America and they answered the phone! So wonderful to talk to a human. Technician came to our home and determined our windsheild had to be replaced. They did a great jo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.
Contactgegevens
Verenigde Staten
- www.glassusa.com
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Wife said 10 out of 10
Wife said 10 out of 10. Quick, efficient, and communicated very well!
They showed up on time did an amazing…
They showed up on time did an amazing job. Didn’t take him long at all. Very satisfied 10/10 I will definitely recommend this company. Booking process was very easy.
It was so easy between my insurance…
It was so easy between my insurance company and your company that I really didn’t have to do anything in your tech that came out. He knew exactly what he was doing. He didn’t need to. He didn’t ask me any questions. I had everything ready for him to go as far as doing the job and he did the job and quicker than I thought it would take so the great experience. You have a great company and thank you for your great work.
The technician gave gave me a window…
The technician was prompt and informed me exactly when he would be there.
The work was done exactly as promised and I am thrilled with my new windshield.
Very prompt and polite
Very prompt and polite. Excellent service and quick with quality.
Matt was the tech that replaced our…
Matt was the tech that replaced our back glass. Really great guy, very personable and professional. He did a great job. It didn't take long at all. It was a great experience. Would definitely recommend this company.
They came to me
They came to me. I was traveling and my window was broken in a vandalism or robbery attempt and I needed my window fixed the same day so I could continue my travels. They had someone call off and still made sure I was serviced.
Windshield Replacement
My experience with Glass America was great! Setting up the appointment was easy and they came to me to replace my windshield, which was very convenient for me! Omar, the glass technician, was very professional and friendly. He had my windshield replaced in less than an hour. The price was great too! I would totally recommend Glass America to anyone that needs glass repair or replacement!
They came to my house
They came to my house, communicated well, and reliably performed the service
The whole process was great but....
The whole process was great! The only thing i would change is the communication between the tech and the call center or whoever sends out the texts letting customer know what time tech will be at location. If the company is going to send the texts then they should make techs schedule for them and tell them that's the order they have to do it. The tech was confused when I text and said I was a going to arrive 10 mins late but he was unaware that I received a text that he would arrive between noon and 2. He came in that time frame and did a fantastic job and quickly. Also, I wish they serviced the West Salem area. Besides those very small issues everything else was wonderful! Would recommend them to anyone looking for glass replacement in the Cleveland area!
Easy process to schedule file insurance…
Easy process to schedule file insurance claim and get your window fixed fast and right.
Staff knowledgeable
Staff knowledgeable, polite, and excellent service would refer to anyone needing auto glass.
Kept me up to date and showed up and…
Kept me up to date and showed up and fixed my window!! That’s pretty much what it said on the label !!
Awesome right to our business to our door.
Awesome right to our business to replace windshield.. tech was very Professional and had it done in no time at all. I would definitely recommend!!
Thanks for what you do!!
Highly recommend!
Friendly staff, great service, and excellent communication. Highly recommend!
Prompt service
Prompt service. Came out to fix the chip in my windshield on the next business day. Jacob was great and explained how it would be fixed. Polite and friendly.
Great job
Great job! Very efficient, helpful, informative, nice, and great job fixing/replacing my window. Also thx for helping look into if the other exterior car window frame part was available so it could be replaced; and it wasn’t, and he informed me the Buick dealership may not have it then, and etc. great job!
I thoroughly enjoyed the experience
I thoroughly enjoyed the experience, as Alex the technician made it exceptionally effortless and stress-free.
I would definitely recommend.
Hugo was very professional, punctual, thorough, knowledgeable and also very skilled. The service was excellent. It was a great experience. Also, they were less than half the price of the competition. I would definitely recommend.
Professional
Professional, friendly and got the job done quickly and efficiently
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