Glass America | Windshield Repair & Replacement Reviews 

Fine. Two many handoffs and phone calls in the whole process. Booking Process - Voice mails and call backs instead of texts or emails. Need more automation

Fast,affordable, Came to my work. Call,quote and installation was about 40 mins total. Wonderful company

Donnie was great at what he does and overall the experience was very smooth. Thankful for quick and great service!

Very friendly and accommodating staff.

The service was extremely quick and the staff was knowledgeable and helpful! I filed a claim with insurance on a Friday afternoon and received a call from GOA within 15 minutes to schedule the repair for the following week. The work was excellent! I highly recommend!!

They were on time and completed the replacement quickly. Very professional.

so kind on the phone and on the job. great job helping us put the car back together!

Adam R. was my local tech available in the Youngstown area! He was very knowledgeable, personable and took care of my cracked windshield. Jennifer was my representative who contacted me through my insurance and set the appointment up. It was like I was talking to a family member while scheduling with Jennifer and when Adam got here to fix the windshield. I will HIGHLY recommend Glass America to anyone I know who might need any glass services.

The employee's were extremely nice. It was a very plesant experience and my windshield looks Great!

Arrived in time and performed the job efficiently. Also provided clear instructions for catering for the glass after repair

Fast, friendly, quality service!

The installation by Nick is what turned this experience around. Customer service and communication needs to improve

They never advised of cancellation of my first appointment, which is rude. Then they directed installer to another part of town when I believe I was approximately 6 minutes away from Elma location.

I actually felt bad for Nick. He went right to work and didn’t even miss a beat.

The whole experience from Scheduling to the finished product was excellent! I would choose Glass America again in a heartbeat! Very professional and efficient!

Easy to schedule. Came on time. Did the work at my house. Easy to deal with. Did a great job with the windshield.

Even after rescheduling the service and expert was great, only downside it seems the window still doesn’t go all the way down and there may be glass still inside the door?

Great Service very nice technician.

Mike called ahead to let me know when he was coming, and showed up on time. He stated it would take about an hour and finished 15 minutes late but that was sue to the extra wide band of sealant from the previous install.

Call the insurance company and said we have a Crack in our windshield. They reported it and we had a call from Glass America in less than 10 minutes to make an appointment the next morning. The people at the shop was very polite and professional.

The service technician was on time, professional, polite, and easy to ask questions of. He left the proper instructions for the new windshield to make sure that the installation did not fail and I greatly appreciated his service.

Technician was very professional and worked quickly to get my vehicle back on the road. Highly recommend and will definitely use them again.