GMB Union Reviews 

Chris was absolutely superb, he is a very busy man but has allways called back same day as promised, he even called today despite being on holiday to check in.

Well worth the money just to have someone like Chris fighting your corner and on hand to offer advice.

The call centre awnser the phone quickly and do their best I think with the lack of staff they have.

Pleased with the service provided by Chris at GMB

Worst union ever I asked them help when a grievance was launched against me I was found to have no wrong doing and proved that the other party was the aggressor. Initially they were very accommodating that changed quick the rep I was given done nothing other than remind people I have bi-polar disorder using it like a weapon which made me very uncomfortable then I tried to raise 2 counter grievances because my previous attempts to protect myself were whitewashed and the rep never chased this up at the conclusion meeting the rep in question told me just to forget about it during this investigation there were many problems with management changing statements intentionally dragging the process out over 2 years I have launched a grievance against management and that is when the rep emailed me to tell me that she felt it was unfair that I was raising a complaint against her friends and was cutting my services for getting advice from acas I contacted the apex office and they reassigned me a new rep and it was a trainee the previous rep trained and is friends with I tried to explain the situation but he just tried discourage me from raising the grievance even though I have all the evidence and when I asked him for basic information he gave me an email that was invalid without checking if it was right firstly I have spoken to the senior rep at the apex office and he is just defending their poor service this is ongoing and will update in due course

Thy dont not help west of money

Recently had a work situation where I needed support from my union rep. Kevin Flannery was brilliant. A complete professional. Communication throughout 10/10. I would definitely recommend joining GMB .you never know when you'll need them.

I called gmb for advice, and the representative, had no knowledge of basic information. very disappointed. I was thinking on joining, at this points feels as if id have better success on challenging my managers alone.

Helped me once with an issue of nearly being fired but other than that offer sarcastic and useless responses to issues raised.
Went to them in regards to health and safety not being followed at work and was told to talk to a line manager about it.
Oh you mean the line manager thats telling me to disregard all health and safety? Genius!
Absolute joke, better unions out there, dont waste your time or money!

Spineless don’t waste your money. Manager at Severntrent Kirsten Jeff’s stabbed me in the back trying to keep my mother safe because of her Alzheimer’s. I had an informal meeting with that low life of a manager and told her at the meeting I had to sort my mother out before I started work. She then put me through a disciplinary because I was ten minutes late and was in breach of my contract. The so called trade union GMB did nothing. It was even brought up at my capability meeting that I’d had a go at the union rep due to his lack of support. So that union rep must have gone running back to HR and told them I’d had a go at him. What a joke of a union.

I work for a local government in London, I needed some help and advice, despite contacting them many times, emails were either ignored or taken weeks to respond. I have been waiting for 6 months to speak with someone and still no answer! I have to cancel it and join Unite!

They are very quick to take your fee and just over promised! DON'T RECOMMEND!

This Union is not impartial. And takes the side of the employer (UHP) Their health and safety knowledge is also 20 years out of date. So they simply choose not to discuss issues. They are poor at communicating. And avoid any issues which means they may have to do a little extra work or research. In a recent investigation meeting into bullying and harassment, and an ongoing health and safety issue. I was coerced and intimidated by an apparently independent investigator, and my union rep just watched on and let it all happen. Independent solicitor states I have been very badly let down and the comments were actionable. If I didn't know any better I would suspect that rep actually works for the trust. This Union simply does not care about you, just your monthly contributions. Find a better one.

I had a really positive experience with the GMB Union during a recent grievance at work.

My representative, Chris, was professional, knowledgeable, and very supportive throughout the whole process. He took the time to understand my situation, explained my rights clearly, and made sure I felt prepared going into the meeting.

He was also always available on the phone whenever I needed advice, especially when I wasn’t sure what to do next or how to word formal emails. That support made a big difference and helped me feel much more confident throughout.

Thanks to his support, I was able to present my case clearly and achieve a positive outcome. I’m very grateful for his help and would definitely recommend GMB to others.

Gmb just holding hands wirh Deliveroo complete lies over the minimum pay per hour Deliveroo should be paying. Cant believe anyone would give money to them.

No help I had to cancel my membership

Received very competent and friendly advice from Rob at the Hove Office. I was pleasantly surprised how listened to I felt and that Rob took the time to understand my situation, answer my questions and provide support. I would really recommend the union based on my experience.

Disgraceful.

This is the second time ive contacted GMB and on both occassions no response.

Its been a week since i was told someone would contact me - still waiting.

Cancelling and going back to unison.

They are happy to take your money and leave you to fight your own battles.

REP WHENT BEHIND MY BACK AN SIDED WITH MANAGER

I have been a member of GMB for four years and, until now, I had never needed to contact them. Unfortunately, when I finally required urgent assistance regarding a disciplinary hearing and decision with my employer, the support I received was completely unacceptable.

This was a time-sensitive matter, so I contacted the Hendon office and was put in touch with Steve Forest. I attempted to contact Steve on multiple occasions but was unable to reach him. When he eventually responded, I was told his availability was limited due to his day job — he could only speak after 4pm and before 7pm.

Despite this, we agreed on a call at 10:30am on Saturday. Unsurprisingly, he never contacted me.

On the Monday, I called the Hendon office again and requested to speak with someone who could help me as soon as possible. I was told that Kay Huntbach (Regional Organiser) was above Steve Forest and might be able to assist. However, her response was vague and simply stated that Steve Forest had a “wealth of experience” and was the only person who could help me.

I contacted Steve again the next working day. He apologised and said he had been “sick.” My issue is this: as a union representative, shouldn’t you inform the member first if you are unable to attend an agreed appointment?

He later attempted to call me twice while I was at work, which I was unable to answer. He then texted to arrange another time and day. When we eventually did speak, he seemed extremely disorganised and overwhelmed.

After finally sending him my documents, I was told that I was now a day too late to appeal — entirely due to the delays and lack of professionalism from this organisation and the people representing it.

I am beyond livid that this organisation has taken money from me for four years, yet when I needed support the most, there was none. After reading other reviews, I now wish I had done my research before joining.

To whoever monitors the reviews for GMB: I will be pursuing this matter legally to recover every penny that has been taken from me.

A few years of paying contributions, and when I was forced to seek help from the trade union, I experienced shock and disappointment. At first, the union ignored my emails, and when the disciplinary meeting took place, they sided with the employer. Never again GMB — it is a waste of money and nerves.

Have paid GMB membership for 7 years. First and only time I have asked for help I was ignored on more than one occasion of asking for the help and my emails have not even been acknowledged.

Tried to complain via their Complaints Procedure, on more than one occasion but that has been ignored too. As a Trade Union GMB are a waste of space!!!

They clearly want to help people who are not indigenous to the UK but people born and bred in the UK as per usual are treated as if we do not belong in our own country!

My union rep chris I can’t thank him enough for his help in my disciplinary meeting he was extremely helpful and supportive I would recommend him to anybody and hope he will represent me in future work issues

Hayley my rep was absolutely outstanding. She had all the answers I needed. Took her roll very serious and the out come of my meeting was the best I could get. Hayley was very friendly very reassuring and was overly a lovley lady. Thank you so much your the best at what you do. (Leeds branch Hayley Doyle )