GMB Union Reviews 

Hayley my rep was absolutely outstanding. She had all the answers I needed. Took her roll very serious and the out come of my meeting was the best I could get. Hayley was very friendly very reassuring and was overly a lovley lady. Thank you so much your the best at what you do. (Leeds branch Hayley Doyle )

I contacted the Hove office in relation to a work place issue. They quickly assigned Rob Solaini to my case and he gave excellent support and guidance.

I've been a member of GMB for years and they came through for me when I needed them.

So 36 years paying into this union, and they no better than this labour government trying to bleed pensioners dry.
Membership was free once you retired but these clowns choose to start charging once retired, why what are you offering.

What are we actually paying for here? Protection? Absolutely not. Apparently my boss is well known, been around the world and a good manager, also asked me why I’d prefer to meet my manager in the work office for a formal meeting and questioned me on why I didn’t want my manager in my home… sorry, what?! From a manager I feel psychologically unsafe by, do you really think I’d be comfortable having a meeting in my personal space and home?
How are we even questioned on this?!
Two representatives spoke over me whilst I was crying and trying to explain my mental health of anxiety, depression and burnout and they patronised and invalidated my feelings due to “managers just being managers.” I’ll take my £15 of “support” elsewhere as they all seem corrupt. Direct debit cancelled.

Terrible union. What am I paying my monthly fee for if your reps cant be bothered to contact me. Avoid this union.

I am incredibly grateful for the support I received from Rob Solaini throughout my case. From the outset, he was professional, measured and reassuring. His advice was always fair and appropriate, and he ensured I understood exactly what was happening and what my options were at every stage.

He was consistently available, patient and thorough, even when the process became complex and challenging. Knowing he was there and fully across the detail made a significant difference. I would not have got through this without his support.

GMB as a union is atrocious, don’t waste your money on hoping you would get any representation from them. I contacted them twice, was told someone from the hive office would contact me, they never bothered leaving me as a nurse with no representation. I will be joining the RCN.

Recently I suffered a heart attack, following on from that I was made redundant by my employer. This was a very traumatic time for myself and my family.
The support and assistance i have received from GMB has been second to none. Their knowledge and expertise of navigating the daunting road of redundancy after a health condition was incredible. My particular thanks go to Chris Hoofe, Colin Griffiths and Russel Farrington

I had amazing support throughout the entire disciplinary process, I suffer with severe anxiety and it was great to have someone understanding and helpful, they gave me time and expertise and helped me challenge illegal practices, they fought for the right result and achieved it

A very painful union to deal with, had them represent me and just felt like they were a side character there to be seen and not heard.

Then they were to get unpaid wages back for me over time at 1.5x rate which my contact and local county council own employment policies agree I get. But managed to be a let down there as well, weeks of no updates and very little interest to be told 2 months later they won't be carrying any further

My GMB Representative London helped me twice immensely. I encourage anyone who works in the health sector to join this Union, as they respond promptly and they help with almost everything that care/nursing staff can face at work.

Not one attendance at any meeting where union rep assistance promised. Not ever available to help and seems to be like so many these days, left over 1970s subscription collectors paying huge fat salaries and pensions for ultra-useless individuals not doing anything for members.

Recently went through a round of redundancies at work and got incredible support from Rob Solaini at the GMB. I initially just made contact for some advice but Rob actually met with me and came to HR meetings in person and online. He was really responsive whenever I needed to get in touch, phoning or messaging back as soon as possible if he wasn't able to take a call. I felt so much more confident having an independent advocate and would recommend any one to join the GMB if they can. Cheap at twice the price!

Extremely disappointed with GMB Union’s service.

There is no communication, no replies, and no updates despite repeated attempts to contact them. I relied on their support for an appeal, but due to their complete lack of response, my appeal deadline expired.

This feels highly unprofessional and misleading. If you are paying for representation or guidance, expect silence instead of support.

Because of their inaction, I have suffered financial loss and unnecessary stress. I would strongly advise others to think twice before trusting this organisation.

Very poor service and zero accountability.

Joined the union recently and decided to ask for some advice about an issue at work. Didn’t hear anything for a couple weeks and finally got a phone call. The first thing out of the woman’s mouth was “I can’t represent you as you have joined with this issue!” Talk about jumping the gun! I was phoning for advice I wasn’t ready for a court case! All the woman kept saying was “we can’t do anything” I literally phoned for advice! I don’t get what you join the union for if you cannot ask for advice from them? She stated “I can’t come in and represent you in any meetings” again I never asked for this. It was a simple question that I wanted some information on. Needless to say I cancelled my direct debit as I don’t know what I am paying for if I cannot get work related advice from them.

"You don't have a case, we won't help" says GMB at every turn. They've had three months to give even the slightest bit of assistance and I've paid £15 a month to these clowns since 2018.

The best response I got from them was a copy and paste email with basic redundancy information from the Gov.uk website in a tone that clearly expressed their disgust at having the gall to even ask for the help I've been paying for.

Fortunately, I found a local law firm who disagreed and managed to close the matter very much to my satisfaction.

It is with great pleasure that I am no longer paying GMB any membership fees.

Always there in needed,helped keep out few times

so let's get this right I have European court of Human rights breaches I have data protection breaches I have rehabilitation of offenders breaches as well as many other breaches and I need the Union to sort this out because it's put me out of work and losing 100,000 pound but the Union will not represent me because I'm unemployed. so how do you represent someone that's been made unemployed because of these breaches because of them being the licensing body that's used these breaches and made these breaches just. And the union say they can't represent me because I am unemployed. well funny enough I was still paying the fee despite being unemployed, okay at a reduced rate but that was still making me a Union member for representation. so what have I been paying the fee for?

I understand why their ratings are so low! They have continually dismissed my partners case and have not adhered to their GMB guidelines booklet at all. They have used dismissive language and have been extremely rude and unhelpful. I would highly recommend considering a different union than this one. It has fused my partners mental health to worsen and for that I wanted to write this review if that’s all I could do.

I previously wrote a review three years ago. I change my opinion mow based on my latest experience. We pay you guys to represent us or advise us. We have had a closure of our business and needed help. Some people who joined new got supprt straight away meanwhile us longer standing members got nothing. No responses when we needed help. No phones answered. My union rep was off sick. And someone took over who was ok but she then fell sick. The third person is overseeing a case of a colleague and is doing okay so far. But those are managerial reps. The ones below are shambolic. They told a friend in dire need that she is newly joined and asking for support already. She was already talking to a rep who then said they cant rep her as shes new failing to understand most of the people from this employment were new. Am i supposed to be paying for three months first with no help to then be assigned a person? This is not a luxury brand to shop in. Appalled. I am going to stop my membership as someone with them for years, i did not get the service i paid for and am actually annoyed with how colleagues have been treated in the process. They sent a rep in to one meeting then she was no longer with us. Sent another then we cant get hold of her. Another rep speaks over you and does not listen. This is the towet hamlets branch and I am unhappy with how they have made us feel when we were already down. I am the one who recommended GMB but not anymore. If the caseload is too much then dont take on any more clients.