Baltic Amber Jewellery & Teething Products Reviews 90

TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible, terrible customer service. They sent out the wrong order which they admitted was their error and expected me to pay for the return in order to be refunded. All I actually wanted was the it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic quality! The necklace and anklet set arrived and after months of teething pain for my 1 year old and hourly wakeups, he was settling more easily and slept for five hours and has done similar... Toon meer

Beoordeeld met 1 van de 5 sterren

Very poor quality and like other review stated no authenticity card supplied. Expensive to buy and paid extra for faster delivery but still took 3 weeks. Extremely bad customer service. Anklet broke a... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing company not only is the Amber necklace lovely the catch did break after a short time. However I messaged the company not expecting anything just some advice on how to fix the issue but without... Toon meer

Bedrijfsgegevens

  1. Sieradenfabrikant

Geschreven door het bedrijf

We provide truly unique and affordable Baltic amber jewellery for you and your family. Over the years our business has been continuously excelling in customer satisfaction. Our goal is to maintain the trust and respect of our valued customers while providing top quality products and timely services.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

90 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Do not buy from goamber…

Have bought a few baby necklaces from this site, two of which have broken leaving solitary beads for baby to swallow. Reported this to goAmber and they said goamber only guarantee items for 90 days. Disgusting. Do NOT use this company as the Amber necklaces are to help with teaching pain. How many children finish teething in 90 days!!!!

28 mei 2021
Review zonder uitnodiging
Logo Baltic Amber Jewellery & Teething Products

Antwoord van Baltic Amber Jewellery & Teething Products

Thank you for the review and feedback. Due to the unique nature of Baltic amber, all our teething products have limited 90 days warranty. Also they are designed to be safe and they are threaded on cotton. If they are pulled hard or caught in something, they will break. If they do break, only one bead will come loose because they are knotted between each bead.
Safety and direction of use can be found on our web page, please see link below:

https://www.goamber.com/safety-use-care/

Kind regards
Elizabeth

Beoordeeld met 1 van de 5 sterren

Doesn't work

Doesn't work, you do not get a certificate to show genuine so not sure if it is legit.

24 mei 2021
Review zonder uitnodiging
Logo Baltic Amber Jewellery & Teething Products

Antwoord van Baltic Amber Jewellery & Teething Products

Thank you for the review and feedback.
As with many natural products, amber teething necklaces & amber teething anklet bracelets may not work the same for everyone. Some experience an immediate change while others have a more subtle effect that happens gradually. Each persons body makeup is different and results are individual. Authenticity certificate is included upon request (see product description)

Best Regards
/GoAmber

Beoordeeld met 1 van de 5 sterren

AVOID APPALLING PRODUCT AND SERVICE …

DAMAGES ARE NOT ALWAYS ADDRESSED AS PER ELIZABETHS VERY TARDY REPLY PLEASE NOTE THE DATES IN QUESTION FURTHERMORE SHE REQUESTS I ADDRESS THE MATTER DIRECTLY WITH THEM AS IF THE PREVIOUS 33 EMAILS ARE NON EXISTENT BE VERY CAREFUL USING THIS SUPPLIER
Absolutely APPALLING product which broke within days of wearing customer services HA there is NO customer services NO REFUND NO REPLACEMENT just endless emails requesting pictures and order numbers which were sent repeatedly registered complaint with trading standards and fraud watch as my bank covered the costs

2 maart 2021
Review zonder uitnodiging
Logo Baltic Amber Jewellery & Teething Products

Antwoord van Baltic Amber Jewellery & Teething Products

Thank you for the review and feedback.

Damaged or lost packages are ALWAYS refunded or replaced within the warranty as per our Terms & Conditions.

For further questions please contact sales department via email: sales@goamber.com

Kind Regards,
Elizabeth

Beoordeeld met 1 van de 5 sterren

I'd give no stars if it was an option

I'd give no stars if it was an option! Do not order from this company. Ordered an amber teething bracelet for my nephew on 9th December as part of his Christmas. It never arrived so I asked for a refund. They told me they would send another one instead, however this was useless as it was past Christmas. I'm still waiting on the bracelet and it's now the 12th February. I've asked for a refund again 2 weeks ago and still not had a reply! Scammers, waste of time and money.

12 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely disgusted with this company

Absolutely disgusted with this company! Ordered a necklace and bracelet set for my daughter on the 18th December still have not received this! Have sent several emails and contacted them
On Facebook and still not any closer to getting my money back! Never will I use them or recommend them again.

11 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered an anklet from GoAmber a few…

I ordered an anklet from GoAmber a few months ago. First of all this took ages to arrive. I recommended them to a friend who received her anklet ages before I received mine though I'd ordered nearly a week before she did.
Once it arrived, it didn't take very long for it to break. All it took was my baby pulling at it and it broke. Contacted them and they asked to supply a photo which I did. I them received an email saying due to whatever, they are unable to give a replacement. Never buy from them. The prices of the products don't match the actual product. Go to Honey amber. Lovely lady, great personality and if anything happened, they will give a replacement (so am told by my friend who uese them)

10 december 2020
Review zonder uitnodiging
Logo Baltic Amber Jewellery & Teething Products

Antwoord van Baltic Amber Jewellery & Teething Products

Thank you for the review and feedback.
Shipping and delivery time is published on our web page, please read delivery terms before buying. Also Baltic amber is a relatively soft and fragile organic gemstone, it requires some special attention to remain in optimal condition.

https://www.goamber.com/safety-use-care/

All amber products purchased from us are warranted against any manufacturer's defects from when you received your order. If a jewellery item fails within that period of time, we will either repair or replace the item. Warranty excludes all damage caused by abuse or normal wear.

Best Regards
/GoAmber

Beoordeeld met 1 van de 5 sterren

Very poor quality and like other review…

Very poor quality and like other review stated no authenticity card supplied. Expensive to buy and paid extra for faster delivery but still took 3 weeks. Extremely bad customer service. Anklet broke after 3months when taking off babys sock, necklace string was starting to fray upon closer inspection so removed from baby asap. Contacted company who would not even entertain a replacement product or refund. Extremely disappointed, stay clear of this company. Just after peoples money it seems!

14 november 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Authenticity card not supplied and anklet poor quality

A RESPONSE MORE THAN 2 YEARS LATER. Obviously did not even read that they dont state you must request the certificate. SHOCKING SERVICE. Trust pilot I clearly detailed the company Go Amber below. Why has review been attached to another company Loveamber
I bought an anklet based on GoAmber gauranteeing the product was genuine and a certificate to validate authenticity was supplied. It was a gift so this aspect was important to me. It arrived without it. Upon querying this, I was told I had to request it. I went in to the order process again and nowhere could I see this aspect. No attempt to supply me with one. Asked for order number which I had already supplied on the email sent. The anklet was not of good quality either. I would not recommend this sight. All promise - no delivery. Makes you wonder why they are so reluctant to supply this authenticity card????

23 oktober 2020
Review zonder uitnodiging
Logo Baltic Amber Jewellery & Teething Products

Antwoord van Baltic Amber Jewellery & Teething Products

Thank you for the review and feedback.

Certificate of authenticity is included upon request. According to the workshop records there was no request from your side to include the authenticity card. Please see product details for more information.

Kind regards
Elizabeth

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