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goldsilver.com Reviews 1.412

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Arnab stayed with me and helped me figure out the site, as I'm old and having trouble understanding how to sell my metals...very helpful and patient!!

Beoordeeld met 4 van de 5 sterren

Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service! Jenelle was great and super helpful! I was able to resolve my issue quickly and I really liked that Janelle kept me updated. Thank you again!

Bedrijfsgegevens

  1. Goudhandelaar
  2. Goud- en zilverhandelaar
  3. Beleggingsadvies

Over goldsilver.com

Geschreven door het bedrijf

For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.

At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.

Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.

But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.

At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.

Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thanks Mike!!!

I am happy with my order. The only thing that would help is an email with the pictures of the coins I bought with the cost so I can identify what I buy easier when the time comes for me to sell. Then I could print out my order receipt emails and match them with the coins and bars I buy so I know what was what and at what prices and dates. Other that that everything went great and looks great! Thank you again Mike. You helped open up my eyes. Thanks for all you have done.

19 januari 2024
Beoordeeld met 4 van de 5 sterren

Good service, but disorganized

They shipped the gold/silver relatively fast, and it arrived packaged well. When I ask them to store my gold/silver again, though, they said they didn't see my stack of 10 1 oz silver rounds. When I asked them about it, it took them 3 weeks to find it. I shipped my silver to them all in one box. They shouldn't have been able to misplace the 10 oz stack of silver if it all came in one box.

12 januari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I know goldsilver did the best they…

I know goldsilver did the best they could but the FedEx company is hard to deal with. They give you a eight hour window that you have to stay and wait for them to make the delivery. If you go to the bathroom and miss them, it’s all over. I prefer to go to the FedEx office and pick up my goods. Thank you, Russell Zavala.

5 november 2023
Beoordeeld met 1 van de 5 sterren

I hate to give Mike Maloney a bad review BUT...

UPDATED: Down from a 1/5 stars to a 0/5 stars!

The people at Goldsilver.com actually challenged my review saying it was all made up! Further, to clarify, I have no metals in storage with goldsilver.com. My account was simply me ordering metals, having them delivered, and that was it. And my most recent order was more than 5 years ago!

It pains me to write a poor review on Mike Maloney's site, but feel I must.

My name changed recently and emailed customer service to update it (as I was wanting to place an order). Customer service took quite a while to respond, but asked for all kinds of crazy documents to change the name. I'm sorry but i do not feel comfortable uploading driver license pictures, birth certificates, court orders, etc to random people. What if goldsilver.com gets hacked? My info got hacked at Equifax and Capital One. Now my info is on the dark web.

Since GS.com decided not to comply with my request, I asked that they delete my account. I was told they can not delete it because there has been previous sales on the account. All they could do was offline it. JM bullion allows the account owner to change the name on their account themselves instantly through My Account, without sending highly person documents electronically

goldsilver.com lost my business. I'll use jmbullion or SDbullion going forward.

10 oktober 2023
Review zonder uitnodiging
Logo goldsilver.com

Antwoord van goldsilver.com

Hello Dr.

Thank you so much for leaving this review.

Our policy is designed to protect both our customers and our platform. For the security of your account, if a request such as "change the name/ownership of the metals held in storage to this new name" may come to our customer service team - we would not be adhering to your request too hastily or without formal proof.

Regarding the request for personal documents, we understand your concerns about privacy and security. The reason that we would list all of those document options is to see which one may pertain to you. Was it a marriage name change? A legal name change? Death on the account etc.

However, there is always room for improvement in how we handle such requests, and we will reevaluate our procedures to make the document request process more comfortable for our customers.

We are sorry that we couldn't fulfill your request to change the name. Our team is unable to locate your email, name, or correspondence regarding this scenario after requesting more information provided by Trustpilot, please contact us at support@goldsilver.com. You're welcome to open a separate and new GoldSilver account. For record purposes, your order history with your previous name will stay the same.

Beoordeeld met 5 van de 5 sterren

I recently made G&S my IRA dealer and…

I recently made G&S my IRA dealer and have been buying from them for 7 years now. Very reliable company. Have always delivered what I have asked for with no problems. They have been trustworthy in all areas I have used them. I have bought from other dealers but always end up coming back to G&S. I won't be going anywhere else from now on.

12 oktober 2023
Review zonder uitnodiging
Logo goldsilver.com

Antwoord van goldsilver.com

Thanks Tim!

We love having you and because of feedback from followers like you we are continuously working on bettering our IRA experience, so stay tuned!

Beoordeeld met 5 van de 5 sterren

Easy, trustworthy

Website is easy to use. I love Mike's informative videos. I don't him, but for some reason, I trust him. I have been a purchasing from him for several years.

19 september 2023
Beoordeeld met 5 van de 5 sterren

Great continued education-great people who care - great service

I've been dealing with them for a few years now.

I once had difficulty executing an order from the site ( user error- I tend to be in a hurry at times). My resolve? I called the customer service number and got a helpful young lady to place my order over the phone and she explained why my order wasn't going through online. She also added me as an Insider because of the diverse metals I've invested in ( a mix of silver and gold yet neither enough to give this status to me but combined she said that made me eligible!) Bonus!!
I cannot complain about this company at all.
Mike also is an excellent educator and I truly believe the mission of this company is to educate people so that they can make decisions for the future and to help preserve and grow some wealth for our uncertain changing times. I learn continually from the videos, Mike's books and my new favorite to watch is The Hidden Secrets of Money. Very easy to understand this series explaining Simply, what really is going on with currency! Watch one and I guarantee you will be hooked and angry at the wool being pulled over our eyes! Everyone I mean everyone should know this information!

14 september 2023
Review zonder uitnodiging
Logo goldsilver.com

Antwoord van goldsilver.com

You know our mission so well Donna!

Beoordeeld met 5 van de 5 sterren

They do business

They do business, the good old fashion way. They say what they mean and they do what they say. Great place to do business.

27 augustus 2023
Logo goldsilver.com

Antwoord van goldsilver.com

Thank you Miguel, we certainly do pride ourselves on our transparency here at Gold Silver.

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