“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have... Toon meer
Bedrijf heeft geantwoord
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Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money,... Toon meer
I like GolfNow as a concept and the option to look at many different course options and pricing at once. However, the recent update to the app is not a great experience. I don't know how to view detai... Toon meer
Bedrijf heeft geantwoord
Made a tee time being aware of their 24 hour cancelation policy. Received news of death in family at 12:50. Contacted golf now to cancel at 1:14. 24 hours and 1 minutes before tee time. By the time i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Contactgegevens
Verenigde Staten
- www.golfnow.com
2,3
Slecht
1K reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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You can get Error Messages, but not Tee Times
Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money, avoid them like the plague!
15 mei 2026
Review zonder uitnodiging
VERY SCAMY
VERY SCAMY - They sign you up for auto-renew, but when you click the link they provide in through the link in they're email to cancel it goes to GOLFPASS+. Then when you go and turn it off and it says no membership. They then charge you $100 again the following year. Called customer service and they say you should of went to the GOLFNOW website instead of the cancelation link in they're email. HEADS UP! Very Shady and Deceptive Business Practices!
12 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Billy, we’re sorry to hear about your experience. We understand how frustrating it is when renewal and cancellation settings don’t behave the way you expected, especially when it results in an unexpected charge.
Membership management and renewal preferences should always be clear and easy to access, and we recognize your concerns about the process you described.
We’d appreciate the opportunity to review your account and what happened with the renewal and cancellation flow. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help.
— Gina
Shady!
Shady!! I went to book and it kept saying error, and then the tee time was gone.
9 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi there, we’re sorry for the frustration. We understand how concerning it is to receive repeated errors during booking and then see the tee time disappear.
Tee times can update in real time based on availability and demand, but we know that doesn’t make the experience any less frustrating when you’re trying to complete a reservation.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look at what happened.
— Gina
Made a tee time being aware of their 24…
Made a tee time being aware of their 24 hour cancelation policy. Received news of death in family at 12:50. Contacted golf now to cancel at 1:14. 24 hours and 1 minutes before tee time. By the time it was processed it was 1:16. They refused to refund, saying I was 1 minute late, disregarding the online initiation.
Can't reach anyone with power to intervene.
8 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi John, we’re very sorry for your loss and understand how upsetting and frustrating this situation must have been.
We recognize your concern regarding the timing of the cancellation request and understand why you feel the initiation time should have been considered. That’s certainly not the experience we want anyone to have during a personal emergency.
We’d appreciate the opportunity to review the reservation and the cancellation timeline in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
I don't think Kelsey is real
Here's the GolfNow BS response to my review:
Reply from GolfNow
Dec 2, 2025
Hi David. Sorry to hear about this and about your experience. This is not the level of support we strive to provide. We'd love to help you further and make things right. I've shared your information with our support lead so they can follow up. Thank you, Kelsey.
Still waiting to hear from their "support lead," five months later. Where is that guy?
6 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi David, we’re sorry to hear that you never received the follow-up you were promised. We understand how frustrating that must be, especially after waiting this long for a resolution.
We’d like the opportunity to look into this further and reconnect you with the appropriate team. Please provide your first name, last name, and the email address associated with your account so we can review your case.
— Gina
Variety of Hot Deals available at…
Variety of Hot Deals available at affordable prices. Quick easy transaction. Good choices of golf courses.
1 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi there, thank you for the great review. We’re glad to hear you’re enjoying the variety of Hot Deals, affordable pricing, and easy booking experience.
We appreciate you choosing GolfNow and look forward to helping you discover and book many more great courses.
— Gina
Zero stars if possible
Zero stars if possible. Customer service was the worst to deal with. Tried to get a refund on a booking that was made by mistake. They said a manager would call me back and never did. I reached out to their chat service and dealt with even worse customer service.
Do not book with this site. You can just call the course yourself. Save time, stress and money.
Rep's name was Thasibile
7 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a booking mistake isn’t resolved and when you don’t receive the follow-up you were expecting.
That’s not the level of service we aim to provide, and we also appreciate you calling out your interaction so it can be reviewed.
We’d like the opportunity to take a closer look at your reservation and what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help.
— Gina
I love golfnow
I love golfnow. Great rates on courses I enjoy playing and quick and easy to book a round.
21 maart 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Ron, thank you for the great review. We’re glad to hear you’re enjoying the rates on your favorite courses and finding it quick and easy to book.
We appreciate you choosing GolfNow and look forward to helping you get out on the course again soon.
— Gina
The ease of searching and booking tee times.
The ease of searching and booking tee times is great.
28 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Larry, thank you for the 5-star review. We’re glad to hear you’re enjoying how easy it is to search and book tee times.
We appreciate you choosing GolfNow and look forward to helping you book many more rounds.
— Gina
I like GolfNow as a concept and the…
I like GolfNow as a concept and the option to look at many different course options and pricing at once. However, the recent update to the app is not a great experience. I don't know how to view details of the reviews anymore. The app sometimes hangs and doesn't allow you to book a tee time once you click on it. I had to close and restart the app to book. The ease of use and visibility (filters, geography options, pricing details) are fantastic.
3 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Bruno, thanks for the thoughtful review. We’re glad you’re enjoying the ability to compare courses, pricing, and filters—that’s exactly what we aim to deliver.
We’re sorry to hear about the issues with the recent update, especially around viewing reviews and the app hanging during booking. That’s definitely not the experience we want, and we appreciate you calling it out.
If you continue to run into these issues, please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Gonna leave a bad review every day…
Gonna leave a bad review every day until someone processed my refund.
Last reviewed was replied to saying to reach out via Chat on the website. There is no chat option on the website. Absolute shambles of a company to deal with
13 februari 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Damien, we’re really sorry to hear about your experience. We understand how frustrating it is to feel like you’re not able to reach support, especially when you’re waiting on a refund.
That’s not the experience we want, and we’d like to help get this resolved for you. Chat should be available through our support page, and if it’s not appearing, that’s something we’d want to look into as well.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review your refund and help move this forward.
— Gina
Charged my card twice for $332.20 total with no authorization from me
If I could leave a 0 I would. I was a loyal customer to this site for many years and after my cards weren’t working on GolfNow I called to get them working. Still doesn’t work on the site when I try but it went through on theirs. Then I asked to try the “FREE” golf now pass which I have 7 days for a trail and after a few hours getting it I decided it wasn’t for me and canceled. Then I look into my bank and I have two pending charges for $166.10. So now I have two memberships that were not authorized by me at all which is very fraudulent. Very disappointed and have spend thousands over the years on this site and I will not be recommending or using anymore.
2 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi James, we’re really sorry to hear about this experience. We understand how concerning it is to see duplicate charges, especially when you did not intend to authorize them.
That’s definitely not the experience we want, and we’d like to take a closer look at the transactions, your membership status, and what may have caused the duplicate charges.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review your account and help work toward a resolution as quickly as possible.
— Gina
Savings until you need Flexibility
“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have ZERO flexibility.
GolfNow doesn’t even have a chat function or any other way to contact customer service, despite what their website claims.
GolfNow doesn’t even offer rain checks without premium membership.
Finally, GolfNow advertises $120 in credits with their $120 membership, but they hide that those credits are only redeemable $10/month.
2 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Christopher, thanks for your feedback. We understand how frustrating it can be when flexibility doesn’t match your expectations, especially with changing weather and timing.
We’d appreciate the opportunity to review your experience and help clarify any of these details. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
If I could leave 0 stars I would
If I could leave 0 stars I would. Terrible customer service and refunds take an eon. They also stole 5 dollars saying it’s their non refundable fee. What a racket, Gna call the BBB on them for theft. Avoid if possible.
1 mei 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Nik, we’re sorry to hear about your experience. We understand how frustrating it is when refunds take longer than expected and fees don’t align with what you anticipated.
That’s not the experience we want, and we’d like the opportunity to take a closer look at your reservation and charges.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review this with you and help.
— Gina
Avoid using GolfNow
GolfNow is practical for finding deals. However, the experience for any type of refund is terrible.
I canceled a tee time because it was pouring (in fact, it had been pouring all night).
I even called the golf course multiple times to confirm they were closed. Since nobody answered on the course, I was confident I could cancel.
GolfNow is refusing to refund me their fees. They argue the course was open. I am glad I didn't also pay the green fees through GolfNow.
So, buyer's beware. You WILL run into this situation. Do NOT use GolfNow unless you are absolutely certain you can play. Getting a refund may be impossible.
It's better to call the golf course directly.
This is not just my review. Read what others say.
PS: GolfNow's online chat doesn't work, just another inconvenience.
29 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi CC, we’re sorry to hear about your experience. We understand how frustrating it is to deal with weather-related cancellations and then feel like the resolution doesn’t match the situation.
Course status and closures are determined directly by the course, but we know that doesn’t make it any less frustrating when you’re trying to make the right call ahead of time and can’t get confirmation.
We’d like the opportunity to review your reservation and what happened in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help.
— Gina
Set.up a tee time the course called me…
Set.up a tee time the course called me and said it was too cold to play. They canceled my reservation and GolfNow won’t refund my money. All they do is keep telling me they can’t get an answer at the course to verify my cancellation. They are refusing to refund my money. This is horrible business. And they charged me the wrong price I should have got a discount for booking now it should’ve been $72 instead of 84 so they basically have stolen my money…..
9 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to have a tee time canceled by the course and then run into issues with both the refund and pricing.
This is not the experience we want, and we’d like to take a closer look at your reservation, the cancellation, and the rate that was applied.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review the details and help work toward a resolution.
— Gina
Easy booking
GolfNow booking was very easy, made check in easy as well. Sometimes there is a pre-paid option which makes check-in even faster.
15 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Jim, thank you for the great review. We’re glad to hear booking was easy and that the pre-paid option helped make check-in even smoother.
We appreciate you choosing GolfNow and look forward to helping you book many more rounds.
— Gina
Read the fine print!
These guys have gotten very hard to deal with. A refund is NOT a refund!!! It's just a credit AND it can only be used on HotDeals! I made a reservation late at night, canceled it first thing the next morning, due to horrible weather, more than 24 hours in advance, and was told they issued a credit, not a refund. I won't use a credit because this was a one-time thing. I belong to another course. After more than 30 minutes on Chat, they told me what the fine print says: Hot deals don't get refund. So I called, asking them to do the right thing. Same answer.
19 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to cancel in advance and still not receive the type of refund you expected.
We’d appreciate the opportunity to review your reservation and see if there’s anything further we can do. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
I regret using GolfNow
I regret using GolfNow. It is the same reason I don't like using thrid-party booking-companies for flights. If something goes wrong, and you need help or a cancellation, you get the third-party run-around. The rigid No Refund Policy. Once they get your money, they plan on keeping it. Next time, I will call the Pro Shop. I was just searching on the internet and got 'directed' to GolfNow. I am not tech-savvy so I fell for it. I legit thought I could cancel if I needed to. No FLexibility! The guy on the phone admitted that a lot of people call looking for refunds, and they hide behind their policy. It would be a more enjoyable customer experience if the refund policy was more flexible. I guess the bean counters behind the scenes have decided it is more profitbale to keep the money and deal with the frustrated customers, than it is to give good customer service.
14 april 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Matthew, we’re sorry to hear about your experience. We understand how frustrating it can be when plans change and you’re unable to get the flexibility you expected.
We recognize how important clarity and flexibility are to the overall experience.
We’d appreciate the opportunity to review your reservation and see what options may be available. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Booked a tee time last week through…
Booked a tee time last week through Golf Now. Course phoned me on the morning to say temporary greens and only 15 holes. They were happy to refund me but said I had to go back through Golf Now. I tried to phone- number doesn’t work and emailed but no reply! So I’ve just asked my credit card company to do a charge back. And what is even worse is I got a reply here asking me to respond via live chat that doesn’t work either!
30 maart 2026
Review zonder uitnodiging
Antwoord van GolfNow
Hi Peter, we’re sorry to hear about your experience. We understand how frustrating it is to have a tee time impacted by course conditions and then run into trouble getting support.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can look into this and help get it resolved.
— Gina
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