Good Smile Company Reviews 

I still waiting for my nendoroid after 1 fricking year and 8 days. No news !!! What the heck am I supposed to do when they won't answer my darn email ! Sucky company. Save your money and RUUUUN !

I ain't changing my comment til I get my order !!!!!!!!!!

PS : I'm not being overly dramatic It's really been a year, I'm desperate at this point.

Preordered a nendroid, they sent some to some people and mine is still not here. Every time I reach out to them they tell me it’s delayed a few months, with a new excuse each time. It’s literally been a year. This company is clearly a scam.

In yet another feat of the Japanese school of web design, the site will show an add to basket button on items and when you hand over your personal details for an account so that you can order something you want. You’re then hit with an “out of stock”……

Absolute mind boggling how websites from this region of the world have no regard for usability principles or basic user convenience.

He adquirido tres figuras en precompra el 26 de agosto de 2025 por valor de 262,85€. No los han enviado y mi cuenta ha sido borrada y mis pedidos desaparecido. Al haber pasado más de tres meses desde el pago ya no se puede reclamar. Es un método de estafa habitual que utiliza esta empresa para financiarse de forma fraudulenta. Ni se les ocurra hacer una precompra a esta empresa, se quedarán sin dinero y sin producto; solo están financiando a estafadores.

I pre-ordered three figures on August 26, 2025, for a total of €262.85. They haven't shipped the items; my account has been deleted, and my orders have vanished. Since more than three months have passed since the payment, it is no longer possible to file a claim. This is a common scam tactic this company uses to fraudulently finance its operations. Don't even think about pre-ordering from this company, you’ll end up with neither your money nor the product; you’d simply be funding scammers.

Takes preorder for figurines, gives you run for your money delay orders for months, eventually claims that they didnt actually got the order despite telling you that its on the way and cancels, dont refund right away have to ask.

Shame it used to be such a good company.

Whenever I pre order from good smile company it always arrives, postage isn’t as speedy as I wish but well worth it!

like the lineup but do think older nendoroids should be on it as a lot are missing.

also(either on discord as a channel that opens at times,instagram or bluesky that opens at certain times) have akinori tori do request reads so that he'll respond to feedback & at more u.s events.

also more giveaways for pop up parade.

Received faulty product; components do not fit together. Looked at company website extensively; unable to discern how to contact company regarding issues with product quality; unable to discern how to go about returning faulty product.