Purchased a pair and unfortunately had an issue with them after a year of owning them. The customer service team replaced them for me and quickly sent me a new pair - nice shoes and great customer ser... Toon meer
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Lees wat reviewers zeggen
First pair arrived, broken. Enailed cust srv but 5-day lead time so had to order another pair then do refund for original item. I requested refund kn postage which Goodwin Smith actioned. If origin... Toon meer
Bedrijf heeft geantwoord
Fantastic product. Great quality and timeless design. Shipping was quick and customer service has been great in the limited times I’ve had to deal with them. Have made multiple purchases from Goodwin... Toon meer
I bought my slippers from Godwin Smith nine months ago and am delighted with them. I prefer to leave reviews after I've owned / used an item for a while and can confirm that my slippers have not only... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury footwear, designed in England, made in Portugal & Italy.
Contactgegevens
Athertonholme Mill, Railway Street, OL13 0UF, Stacksteads, Verenigd Koninkrijk
- help@goodwinsmith.co.uk
- www.goodwinsmith.co.uk
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Heeft 100% van zijn negatieve reviews beantwoord
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These are some of the best shoes I have…
These are some of the best shoes I have ever had. Price, durability, look, everything is A+++

Antwoord van Goodwin Smith
Great product
Great product. We bought slippers and they are still looking fantastic a year later. Quick delivery also. Would definitely buy from them again.

Antwoord van Goodwin Smith
Mediocre Quality
Over the years, I have bought three pairs of formal shoes from this company. Two of the pairs have been faulty. Sluggish performance, long reply times from customer support. I will not be returning as a customer.

Antwoord van Goodwin Smith
Joke of a company
Joke of a company. I ordered my shoes on October 17th. At the time, they were advertised as next-day delivery. I was informed by customer service that, that was a mistake, and if I read the small print, it says week commencing 3rd November.... very disingenuous.
Anyway, still no tracking, and I am now being told, even though they are still advertising and misleading 3rd November, that the shoes won't actually arrive until 19th November, a month after I ordered them.
I have asked for a full refund, and no response.
Shambles of a company and very dishonest advertising.

Antwoord van Goodwin Smith
Great slippers
Great slippers, good quality, I buy before Christmas every year. Shopping is quick and always arrives well packaged.

Antwoord van Goodwin Smith
I bought trainers and shoes many times
I bought trainers and shoes many times! Excellent quality and fast delivered.
I will recommend this brand to my family/friends!

Antwoord van Goodwin Smith
Excellent quality shoes
Excellent quality shoes, stylish, comfortable and easy to order.

Antwoord van Goodwin Smith
Great shoes reasonably priced
Great shoes reasonably priced. Will buy again.

Antwoord van Goodwin Smith
Prodotti molto belli,taglie comode
Prodotti molto belli,taglie comode ! Ho acquistato più volte e ricomprerò

Antwoord van Goodwin Smith
DO NOT BUY
DO NOT BUY. The ‘sheepskin’ slippers I ordered are terrible quality, and I heavily suspect they have never been near a sheep in their poor, flimsy life. They feel like cardboard and plastic. Their returns portal doesn’t work, and they only got back to me after multiple emails. They then charged me another £5 to return them. The cheek of it. It’s got to be a scam company - even if only in the sense they are portraying shocking quality products as decent goods.
And now to add insult to injury, they tried to get me to take down this review by claiming it was for another company. If that were true, why have they just replied to my review, in which they have now claimed I wore the slippers. I only tried one on, and the stuffing was still inside the other one. So they lie too.

Antwoord van Goodwin Smith
High quality shoes that last
High quality shoes that last - prices are reasonable too.

Antwoord van Goodwin Smith
Great service
Great service, quick to dispatch and deliver. The quality of the product is superb! My husband says the dressing gown is comfortable, warm and cosy. He loves it! 👌

Antwoord van Goodwin Smith
Excellent quality and value
I bought my slippers from Godwin Smith nine months ago and am delighted with them. I prefer to leave reviews after I've owned / used an item for a while and can confirm that my slippers have not only proved blissfully warm and comfortable but also pleasingly hardwearing. I highly recommend them and will certainly buy another pair when mine eventually go to Slipper Heaven (which, however, they show no sign of doing any time soon).

Antwoord van Goodwin Smith
Top products and top customer service
Top products and top customer service, highly recommend

Antwoord van Goodwin Smith
Great quality products at reasonable…
Great quality products at reasonable prices.
Prompt delivery
Trainers are very comfortable and hard wearing .

Antwoord van Goodwin Smith

Antwoord van Goodwin Smith
MOULDY SHOES!!
MOULDY SHOES!!
Avoid like the plague. Absolutely disgusting boots were sent to me so obviously no quality control. I have an infant at home as well so Absolutely livid!!

Antwoord van Goodwin Smith
Wonderful shoes!!
Wonderful shoes. I ordered a brown pair of boat loafers and a pair of black oxford leather patent shoes in size 12. By far the comfiest and highest quality shoes I've ever owned. You can tell how well made they are when you try them on.
Thank you!

Antwoord van Goodwin Smith
Trying to return the shoes says type…
Trying to return the shoes says type your order number in Via the website have done that says incorrect order number I’ve emailed them several times no response

Antwoord van Goodwin Smith
Great service
Great service. Lovely warm slippers. A joy to wear. So glad I found them.

Antwoord van Goodwin Smith
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