Purchased a pair and unfortunately had an issue with them after a year of owning them. The customer service team replaced them for me and quickly sent me a new pair - nice shoes and great customer ser... Toon meer
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Lees wat reviewers zeggen
First pair arrived, broken. Enailed cust srv but 5-day lead time so had to order another pair then do refund for original item. I requested refund kn postage which Goodwin Smith actioned. If origin... Toon meer
Bedrijf heeft geantwoord
Fantastic product. Great quality and timeless design. Shipping was quick and customer service has been great in the limited times I’ve had to deal with them. Have made multiple purchases from Goodwin... Toon meer
I bought my slippers from Godwin Smith nine months ago and am delighted with them. I prefer to leave reviews after I've owned / used an item for a while and can confirm that my slippers have not only... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury footwear, designed in England, made in Portugal & Italy.
Contactgegevens
Athertonholme Mill, Railway Street, OL13 0UF, Stacksteads, Verenigd Koninkrijk
- help@goodwinsmith.co.uk
- www.goodwinsmith.co.uk
4,6
Uitstekend
5K reviews
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Antwoord van Goodwin Smith
Thanks for your feedback!
Excellent quality and customer service
Footware is really good quality, all the boots I've bought fit really well and the prices are good too.
28 juni 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for your feedback!
A really well made and sturdy yet…
A really well made and sturdy yet comfortable shoe. Excellent service from ordering to delivery. Highly recommend the fit, comfort and design.
30 april 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for your feedback!
Antwoord van Goodwin Smith
Thanks for your feedback!
My boots are well made and comfortable
My boots are well made and comfortable. They were delivered in a timely manner and represent value for money.
13 juni 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for your feedback!
Awful quality.
Awful quality.
The strap and metal badge fell off the first time I tried them on. They're going straight back!
Do not let the fancy advertising deceive you, definitely not top notch footwear.
10 juni 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Hi Phil, I'm sorry you have not had a good experience. This is a very popular style which we've sold hundreds of pairs of with no issue. Each style is hand crafted - we've not received any emails from you and would be happy to exchange for another pair. As you can see we get thousands of 5 star reviews for our products. Please feel free to contact us at help@goodwinsmith.co.uk and we would be happy to exchange them for another pair. Regards Goodwin Smith
Great product
Great product delivered on time and packaged well, quality shoes that I have bought in the past and will continue to do so.
23 maart 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback Sam!
First class shoes at an excellent price…
First class shoes at an excellent price
Real value for money
28 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback Kenny!
The boots I bought are of great quality…
The boots I bought are of great quality and very comfortable. My new favourite boots 👍
28 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback Gareth!
Really lovely shoes/boots
Really lovely shoes/boots
that look and feel great. I highly recommend this company’s footwear!
28 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback Jane!
I AM ALWAYS HAPPY WITH MY PURCHASES
I AM ALWAYS HAPPY WITH MY PURCHASES
HAVE HAD SEVERAL PAIRS OF BOOTS FROM THESE GUYS AND NOT YET BEEN DISAPPOINTED
28 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback!
Excellent Quality
Excellent Quality, bought from this company numerous times, highly recommended
19 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for the feedback Mark!
I purchased from your outlet...I…
I purchased from your outlet...I returned the goods 6 days ago and haven't heard anything regarding my refund.
Impossible to contact anyone and not responding to my emails
6 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Hi Ben, I am sorry you are not happy with our service.
We received your return on the 2nd May and your refund was processed on the 6th May. It can take up to 14 days, which we state on the website. Your refund was processed in 4 days.
We also responded to your email after 3 days due to a high volume of enquiries we were dealing with.
Great product
Great product, exactly as described. Well priced, quick delivery, and I'm very happy.
8 april 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for the feedback! Goodwin Smith Shoes
Good quality sheepskin slippers
Easy ordering and efficient delivery time.
Sheepskin slippers were well made with a good sole and excellent value for money. Not sure if they would be suitable for wide feet as the forefront of the slippers were tight across the foot to start with and have given with wear but are definitely a narrower fit.
4 mei 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
Thanks for your feedback and we note your comments on fit!
Great product at a good price
Great product at a good price. I’ve purchased many pairs of shoes from Goodwin Smith never been disappointed
12 april 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for your feedback!
Unique good quality shoes
Unique good quality shoes , delivery was fast would buy again and will recommend
15 maart 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for the feedback!
I've ordered men and women's shoes and…
I've ordered men and women's shoes and boots, fantastic quality and a great price.
Hard wearing and comfortable.
16 februari 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for the feedback!
Great experience
Great price, great boots overall great experiene
2 april 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for the feedback!
Well made sheepskin slippers
Well made sheepskin slippers, very warm to wear and good soles
18 april 2025
Review zonder uitnodiging
Antwoord van Goodwin Smith
thanks for the feedback!
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