GO Outdoors - Altrincham (Express) Reviews 316

Chris T was really helpful and knowledgeable. He was able to answer lots of DofE questions we had about rucksacks and tents etc. It’s a small store, but really well organised and very tidy. Staff are always helpful. Thank you

The sales assistant was extremely helpful. He asked me if I had a store card membership and I said No. But when he worked out the cost of the card with the saving with a card, I saved £21 so a no brainer! I got a store card at £5 and bought my coat for £14. So impressed, that we went back later that afternoon and I bought a 2nd coat! Thank you to the very helpful male staff member at Altrincham branch. 😀

I had to visit the store a number of times as the product I wanted was difficult to track down.Jade was extremely helpful and pleasant on each occasion and helped me to finally get the gift I wanted. She clearly knows the stock well and I would definitely shop there again above any other similar shops. Thank you!

Bought some walking boots at a great discount. Thanks to Chris T who served me - he gave some great advice on brand, material and sizing !

Big thanks to Chris. Helped us out getting some new walking boots, great advice and recommendations. Just got back from a trip to the Lakes and was able to test out my new Merrels and they were great. Thanks again!

I was able to buy what I wanted at a very good price and had lots of choice. The person who served me could not have been more helpful. It made a big difference.

I visited the Altrincham store to purchase a down jacket. The service I received from Chris T and Claire was second to none! They were both extremely helpful and knowledgeable on the specification and features of the various jackets. They went out of their way to help me decide which jacket to buy. They made sure I chose the correct size and showed me all the adjustments possible. Fantastic service which confirmed that visiting one of the smaller Go Outdoors stores can provide a more personal and satisfying customer experience.

I visited the store with a view to buying hiking boots and received exceptional service from Chris T. He spent sufficient time advising on the different brands before I made a purchase and I was very impressed with both his customer service and knowledge.
I will definitely return here and can highly recommend.

Great shop Chris T was amazing and thorough he spent time with me as I was unsure which hiking boots to get with sizing etc he helped me every step with his knowledge of hiking boots and ways to get the perfect fit.

An assistant went to hunt for what I wanted amongst the summer stock which had recently been put away and came back with it.

Staff are on hand if required, but leave you peacefully to peruse the shop floor. When I asked for a t shirt to be opened to check the size, there was no problem. The staff are friendly and welcoming, no matter how much, or little is spent.

I asked if they still had sandals as no longer on display and I was greeted with enthusiasim from Claire who immediately went to the store room and came back with a selection to try on. She was helpful throughout and even helped check for discounts through affiliated groups, like Girlguiding. If you are looking for something not on display, always ask, as they retain stock in the storeroom which they don't have place on the floor to display.

I came in looking for a pair of hiking boots today and Claire helped me out. I must have tried on like 6-7 pairs and she was so pleasant and talked through my decision with me since I wanted a pair that would last me a while in versatile hiking conditions! Ended up going with one of the first ones I tried on initially which we had a good laugh about. 10/10 customer service and would recommend Claire, she knows her stuff!

always friendly staff ready to help and advise.

Bought a new jacket no prob they sed well Change it won't go anywhere easier
Top notch

Went in to the altrincham branch today to get items for my sons trek to the rainforest - managed to get just about all the things we needed - great service from Kyle and great prices - thank you

Had a great experience today! Claire was friendly, professional, and went above and beyond to make sure everything went smoothly. Excellent service from start to finish—highly recommend!

Called to get advice on walking shoes and found Chris T very knowledgable and helpful. He seemed to know all there could be about shoes and boots, and I left reassured I had made the right choice.

Clare was amazing! She is well informed on various types of shoe wear and brought out different types of shoes for walking. The one we finally went for was perfect and didn’t cause any problems during the hike.
All other staff are very good as well and readily available to help.
Only problem is that stocks were low for a range of sizes in trousers and raincoats.

All staff were friendly and helpful and knowledgeable about their products. We were served by Katie who assisted us with all the products we bought- nothing was too much trouble. I would highly recommend!