GO Outdoors - Banbury Reviews 

Shaun was really knowledgeable and a great help choosing a new pair of hiking boots. A good selection to choose from to suit different budgets.

Popped in for replacement of boots I use for Airsoft and Shaun who also happend to be interested in the sport helped me by picking out ideal pair for my needs and style as well as teaching me a new trick to keep my ankles more secure and help in avoiding injury playing when lacing them up. Huge thanks for the tip and assistance.

I would like to say a big thankyou to Jenny for patiently helping me try on nearly all the shoes in the shop before choosing the first ones i tried!

I browsed online and took my time reading the reviews to find the products that best suited my needs.
I made two separate purchases recently. The first qualified for free delivery. That was a painless experience with full updates on the anticipated delivery time.
The next purchase was for collection in store. That was also painless and the member of staff was friendly and happy.

Olivia in your Banbury store is excellent. Knowledgeable, patient and polite. Thank you Olivia.

Like to thank shaun for helping me with my new osprey rucksack + hillmaster 2 gortex trek boots. His knowledge +advice on my upcoming trek was invaluable. Great store/ friendly staff.

Grace & Tom assisted me to purchase the best suited equipment for my upcoming Everest Base Camp trek , both were extremely knowledgeable about outdoors & trekking, had patience to explain the best for my requirement. All this with a smile and enthusiasm. Great experience & please keep up the great work, well done both of you. Thanks.

A big shout-out to Jess and Shaun at the GO Outdoors branch in Banbury. I needed some waterproof trousers, and both Jess and Shaun went out of their way to show me the range of trousers available in the store and advise me on which would be the best trousers for my needs. Both were extremely welcoming, professional and friendly throughout my visit.
Excellent customer service - thanks Jess and Shaun!

Excellent service and outstanding patience from Shaun and then Jess at Go Outdoors Banbury when choosing walking shoes and coat. Thank you so much

Excellent service and very knowledgeable staff. Thanks to Jess , I made the correct choice.

I dealt with three members of staff during my visit and all were happy, helpful and positive. In particular there was a very nice young lady called Olivia. She helped get me the prices and offers on the camping chairs, showed me various ones available and then carried them to the till whilst I continued shopping for more bits. Definitely will return to the Banbury store again.

Greated with a huge smile and a hello from the lovely Jess as soon as we walked in. Even though she was busy she offered help straight away. Jess advised us on the best footwear for our son’s charity walk asking about terrain, length and even used personal experience so we chose the perfect item.. Such a lovely person and deserves a big raise. Thanks again Jess from the clown shoe lady!

Very nice members of staff, very helpful and couldnt recommend Tom enough! He dealt with a very rude customer perfectly and very profesionally! And the girls at the till were helpful and polite! Not often you get a nice experience shopping these days and i enjoyed it! Will be comimg back!

Went to go outdoors to look at some large 60-70L backpacking bags, had a little idea of what we were looking for but not much direction, Olivia came over and helped us, unprompted, and talked us though a variety of different bags and styles, explained the pros and cons to all, showed us different price ranges and offered her opinions too and was very helpful, and she was very patient answering all our questions and very easy to talk to, it was incredibly helpful to have someone with personal experience to talk us through. Staff member Jess was also helpful at the till. Great experience over all!

The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and cheerful.
The choice of walking boots I was looking for was extensive.

I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose the right one. He was extremely knowledgeable, polite and friendly.Thanks so much!

Went in today to grab some fishing stuff and I knew absolutely nothing about it and Sean was upstairs was absolutely amazing he couldn’t do enough for me .. great guy and a credit to your team .. thank you

Served by Silas. Very knowledgeable, very helpful and polite. Not something we see in young shop workers these days. Very pleasant experience

This Banbury Shop was so welcoming , friendly, professional on entering the store.
Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge about the products was very impressive.
A positive shopping experience, exceeded my expectations, so 'A Big Thank You' to them both.
We will definitely come back and recommend this store in Banbury to others.

Great service today from AMELIE - really helpful is advising on replacement walking boots Genuinely a really good example of great customer service.